Amref Diversity, Equity, Inclusion and Belonging_Module 2.pptx

Explore the critical issue of unconscious bias in healthcare and its profound impact on patient care. This fast-paced educational video, enriched with animations and real-world examples, aims to raise awareness and provide actionable strategies for healthcare professionals to mitigate bias and promote equitable care. Join us on this journey towards a more inclusive healthcare system.

1. Module 2: Unconscious Bias and Its Impact

2. 1. Introduction to Module 2 Overview of Module Goals: In this module, we will delve into the concept of unconscious bias and how it impacts decision-making, team dynamics, and healthcare outcomes Importance of Understanding Unconscious Bias in Healthcare: Unconscious bias refers to the automatic judgments we make about others, often without realizing it, based on ingrained social stereotypes

3. 2. Understanding Unconscious Bias Definition of Unconscious Bias: Unconscious bias involves attitudes or stereotypes that affect our understanding, actions, and decisions unconsciously

4. Examples of Bias in Healthcare Settings

5. Examples of Bias in Healthcare Settings Impact of Bias on Decision-Making and Health Outcomes: Unconscious biases can affect everything from diagnosis to patient-provider communication

6. 3. Identifying and Mitigating Bias in Decision-Making How Bias Influences Daily Work and Decision-Making: Unconscious bias can permeate everyday decisions, from staffing choices to patient care

7. Steps to Identify Bias in Your Role Self-Awareness: Reflect on your assumptions and decisions Seek Diverse Perspectives: Engage colleagues from diverse backgrounds to understand how your biases might be influencing your decisions Use Data: Data-driven approaches, such as reviewing patterns in patient outcomes or team dynamics, can help identify where biases may be at play

8. Tools for Mitigating Bias in Healthcare

9. 4. Case Studies: Unconscious Bias in Action

10. 5. Activities and Exercises

11. Activity 1: Self-Reflection and Action Plan Exercise Introduction:In this activity, you will take a moment to reflect on how unconscious biases may influence your actions and decisions in your daily work Description:This activity involves a self-reflection process where you examine past experiences in which bias may have influenced your decision-making

12. Activity 2: Group Discussion on Bias in Healthcare Description: In this discussion, you will share a personal or observed experience where bias influenced a healthcare situation or decision

13. Activity 1: Self-Reflection and Action Plan Exercise

14. Title: Reflecting on Unconscious Bias and Taking Action Objective: This activity encourages learners to reflect on their own unconscious biases, recognize how these biases may have influenced their work, and create an action plan to address and mitigate bias in the future Reflect on Past Experiences: Think back to a situation in your work at Amref where you interacted with colleagues, patients, or community members Did I make assumptions about a person’s ability, behaviour, or needs based on their background or appearance? How might my bias have impacted my decision-making or actions in that situation? Identify Areas of Improvement: Based on your reflection, identify specific areas where you might be prone to bias

15. Title: Reflecting on Unconscious Bias and Taking Action Objective: This activity encourages learners to reflect on their own unconscious biases, recognize how these biases may have influenced their work, and create an action plan to address and mitigate bias in the future Create an Action Plan: Write down 3 concrete steps you will take to address these biases in your daily work Awareness: Committing to pause and question your assumptions before making decisions Education: Learning more about the experiences and challenges faced by the communities you serve to better understand their needs Accountability: Asking a trusted colleague for feedback on your behaviour or decisions to help you stay aware of potential biases

16. Title: Reflecting on Unconscious Bias and Taking Action Objective: This activity encourages learners to reflect on their own unconscious biases, recognize how these biases may have influenced their work, and create an action plan to address and mitigate bias in the future Apply Your Plan: Over the next two weeks, consciously implement the steps from your action plan in your interactions and decisions at work

17. Activity 2: Group Discussion on the Forum

18. Title: Participating in a Discussion on Bias in Healthcare Objective: This activity encourages learners to engage with their peers by discussing real-world examples of how bias impacts healthcare and sharing strategies for mitigating it Post Your Reflection: On the course forum, respond to the following prompt “Share an example of how bias—whether your own or someone else’s—impacted a healthcare situation or decision Engage with Your Peers: After posting your response, read at least two posts from your peers and provide thoughtful feedback Ask follow-up questions to better understand their experience Offer your perspective on how the bias could have been managed differently Share strategies or tools that have helped you manage bias in your own work

19. Title: Participating in a Discussion on Bias in Healthcare Objective: This activity encourages learners to engage with their peers by discussing real-world examples of how bias impacts healthcare and sharing strategies for mitigating it Summarize Your Learning: After the discussion, reflect on the ideas shared by your peers

20. Title: Participating in a Discussion on Bias in Healthcare

21. 6. Key Takeaways and Reflection

22. Summary of Key Concepts Unconscious bias refers to automatic, unconscious judgments that can affect decision-making These biases can lead to unequal healthcare outcomes, especially for marginalized communities Recognizing and addressing unconscious bias is critical to ensuring equitable care and effective teamwork at Amref

23. Summary of Key Concepts Reflecting on Your Own Biases and Their Impact on Your RoleTake time to reflect on how unconscious biases may have influenced your past decisions or interactions

24. 7. Next Steps Preparing for Module 3: Building an Inclusive Culture - In Module 3, we will focus on creating safe and inclusive environments within your team and the communities you serve