Amy Blair Resume 2016

1. AMY BLAIR
503 E BENTON ST.
ADVANCE, MO 63730
EMAIL: [email protected]
PHONE: [phone]
OBJECTIVE

To seek a career in an administrative setting that enables me to further my
professional, personal, and spiritual growth while utilizing my strong
organizational skills, educational background, and ability to work well with
people.
SUMMARY

 Over 10 years customer service experience
 3 years secretarial experience
 Provide attention to detail and thrive on organization
EDUCATION

2009-2011 Ashford University Clinton,IA

 Completed over 2 years course work towards a Bachelor’s
degree
 67 credits earned
 4 semesters on the Dean’s list

Courses taken:
*Interpersonal Communication *Ethics & Social Responsibility
*Industrial /Organizational Psychology *Computer Literacy
*Philosophy/HumanConduct
*Sociology
*Statistics for the Behavioral & Social Sciences *Social Psychology

EXPERIENCE


2013-Present Holiday Inn Express Cape Girardeau, MO
Front Desk Guest Services Representative/Manager on Duty
 Welcomes Guest and Checks them in and out of the hotel
 Provide and maintain all accurate IHG membership information
 Answer questions about the hotel and surrounding area
 Handle credit card and cash transactions
 Take reservations in person and on phone

2. 2



2013- 2013 Regions Bank Jackson, MO
Teller
 Conduct deposits, withdrawals, mortgage payments, western
union, and money orders.
 Assist customers with account inquiries.
 Offer banking products designed to fit each customer’s needs.
 Attend regular training to ensure competencies are met.

2011-2014 Video One Advance, MO
Manager
 Managed and scheduled employees to meet the demands of the
business and ensure customers received high quality service.
 Responsible for data entry, scheduling of tanning appointments,
inventory, pay day loan transactions and maintain accuracy of
Ultimate software.

2007-2008 Withers Broadcasting CapeGirardeau, MO
Administrative Assistant
 Primary job function was to maintain order and productivity
within the Withers Company.
 Answered multiple phone lines accommodating customers and
prospective clients
 Fax, copy, scan, filing and various other clerical duties.
 Input traffic commercial logs for radio air time and typed
commercial manuscripts.
 Maintained Executive’s schedule.

2005-2007 Coldwell Banker Jackson, MO
Office Cleaner Abernathy Realty
 Maintained the appearance and cleanliness of 18 individual
offices as well as the exterior of the building.

KNOWLEDGE AND SKILLS

 Proficient in Microsoft Word, Excel, and PowerPoint.
 Skilled in conflict management and problem solving.
 Type 60 wpm.
 Improve workflow process to increase efficiency of organization.