Assertiveness - Relating Gently and Firmly.pptx

Assertiveness calls you to be you -
genuine, thoughtful, and full of care.

Everyone Is Unique

-Everyone is different on the planet
-Each PERSON will express assertiveness in their own unique way
-Each PERSON will practice assertiveness differently
-Each of your FUTURE CARE RECEIVER will practice assertiveness in their own unique way

1. Assertiveness: Relating Gently and Firmly

2. Assertiveness Is a Positive, Constructive Way of Relating Assertiveness Is about Expressing Yourself Clearly, Directly, and Confidently Assertiveness Is about Expressing Your Own Needs, Wants, Feelings, and Opinions Assertiveness Respects the Needs, Wants, Feelings, and Opinions of Others A. What Assertiveness Is Defining Assertiveness

3. A. What Assertiveness Is Assertiveness Is a Positive, Constructive Way of Relating Assertiveness Is about Expressing Yourself Clearly, Directly, and Confidently Assertiveness Is about Expressing Your Own Needs, Wants, Feelings, and Opinions Assertiveness Respects the Needs, Wants, Feelings, and Opinions of Others Defining Assertiveness What word or phrase grabbed your attention? What it reveals about assertiveness?

4. Everyone is different on the planet Each PERSON will express assertiveness in their own unique way Each PERSON IN THIS CLASS will practice assertiveness differently Each of your FUTURE CARE RECEIVER will practice assertiveness in their own unique way Everyone Is Unique Assertiveness calls you to be you - genuine, thoughtful, and full of care

5. Definition of Assertiveness Assertiveness is a positive, constructive way of relating in which a person clearly, directly, and confidently expresses his or her own needs, wants, feelings, and opinions --- while also respecting the needs, wants, feelings, and opinions of others.

6. Assertive Is a Positive, Constructive Way of Relating build people up rather than tear them down show respect and care for both others and themselves see themselves and others as valuable people, loved by God and worthy of respect Those who practice Assertiveness,

7. Assertive Is about Expressing Yourself Clearly, Directly, and Confidently demonstrate respect both for themselves and for those they relate to may involve making requests of others and responding to requests that others make of them might need to say Yes or No, depending on the situation Those who communicate Assertively,

8. Assertive Is about Expressing Your Own Needs, Wants, Feelings, and Opinions value both love for others and love for themselves don’t feel reluctant to say what’s on their mind and in their heart Those who practice Assertiveness,

9. Assertiveness Respects the Needs, Wants, Feelings, and Opinions of Others show that they love and value others as God does treat others without resorting to pressure, threats, manipulation, hostility, or other passive or aggressive approaches to relating show others respect Those who relate Assertively,

10. Which aspect mentioned above wouldn't be your main focus as a Stephen Minister? Why not? A. What Assertiveness Is Assertiveness Is a Positive, Constructive Way of Relating Assertiveness Is about Expressing Yourself Clearly, Directly, and Confidently Assertiveness Is about Expressing Your Own Needs, Wants, Feelings, and Opinions Assertiveness Respects the Needs, Wants, Feelings, and Opinions of Others Defining Assertiveness

11. What Assertive Is Not

12. What Assertiveness Is Not Assertiveness Is Not Passive Assertiveness Is Not Aggressive Assertiveness Is Not Passive-Aggressive

13. Definition of Passive Behavior Passive behavior is when a person holds back from expressing his or her needs, wants, feelings, and opinions. The person is reluctant to make decisions, hold any particular position, or take appropriate action -- and instead often goes along with the wishes of others regardless of what he or she personally wants or what is in his or her best interests.

14. What are some possible PASSIVE behaviors a Stephen Minister could demonstrate in relating to care receivers, fellow Stephen Ministers, or Stephen Leader?

15. Allowing care receiver to call him/her up anytime Putting up with ongoing last minute cancellation Keeping own thoughts or insights to oneself during training Not honestly telling a fellow Stephen Minster something important Enduring a difficult care receiver situation alone rather than getting help from the peer support group Avoiding a difficult conversation with a care receiver Not mentioning alternatives when care receiver suggests meeting time that is inconvenient to him/her Examples of Passive Behaviors

16. Definition of Aggressive Behavior Aggressive behavior is when a person relates in a forceful, harsh, or controlling manner. The person puts his or her own needs, wants, feelings, and opinions above others’ and may use demands, insults, sarcasm, manipulation, and other tactics to get his or her own way.

17. What are some possible ways a Stephen Minister could behave AGGRESSIVELY toward a care receiver, fellow Stephen Minister, or Stephen Leader?

18. Demanding a care receiver to change his or her behavior Threatening to withdraw support if the care receiver doesn’t change Revealing confidential information to damage the care receiver’s reputation Belittling a fellow trainee for a mistake during a skill practice Harshly questioning a care receiver’s decisions Being sarcastic toward a Stephen Minister who offers a helpful suggestion During supervision, peppering another Stephen Minister with questions that imply he or she isn’t caring effectively Examples of Aggressive Behaviors

19. Definition of Passive-Aggressive Behavior Passive-aggressive behavior is when a person uses covert, hidden, or indirect means of opposition to get his or her way. While on the surface appearing compliant, the person uses stubbornness, pouting, excessive rigidity, veiled criticism, or other stealthy means to undermine the decisions or actions of others.

20. What are some possible PASSIVE-AGGRESSIVE behaviors a Stephen Minister could demonstrate in relating to care receivers, fellow Stephen Ministers, or Stephen Leader?

21. Purposely showing up 15 minutes late to a caring visit as a way of getting back at the care receiver for their tardiness in the past couple of weeks Sitting in cold silence when the care receiver has said something offended the Stephen Minister Unhappy about not being assigned a care receiver, thus, refusing to participate in the peer support meeting discussions Agreeing outwardly to implement a peer's suggestion but intentionally not following through due to upset feelings over being corrected Examples of Passive-Aggressive Behaviors

22. Decide Whether to Be Assertive Decide What to Say Decide What to Do Three Steps to Relating More Assertively

23. Assertiveness in Our Own Lives Identify a situation where it’s difficult for you to be assertive What makes it difficult? Personal Assertiveness Challenge

24. Share Personal Assertiveness Challenge Pair up with your partner Take turns sharing Personal Assertiveness Challenge Each person, 5 min