KEY AREA IN BUSINESS SUCESS NEEDS TO BE LOOKED AFTER
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Added: Dec 03, 2008
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ATTRITION: ATTRITION:
A GLOBAL A GLOBAL
CHALLENGECHALLENGE
MADAN LAL PANDIAMADAN LAL PANDIA
ATTRITIONATTRITION
OUR ASSEST WALK OUT OF THE DOOR OUR ASSEST WALK OUT OF THE DOOR
EACH EVENING.WE HAVE TO MAKE EACH EVENING.WE HAVE TO MAKE
SURE THAT THEY COME BACK THE SURE THAT THEY COME BACK THE
NEXT MORNING NEXT MORNING
- - NARAYAN A NARAYAN A
MURTHYMURTHY
CHIEF MENTOR OF CHIEF MENTOR OF
INFOSYSINFOSYS
Attrition ??Attrition ??
""A reduction in the number of A reduction in the number of
employees through employees through
retirement, resignation or retirement, resignation or
death"death"
Monetary factors
Lack of good working condition-
No Flexible work schedules.
Reasons why an employee leaves an Reasons why an employee leaves an
organizationorganization
Lack of respect-
Very Few Supportive colleagues:
Organization is more concern
toward business
Increase in favoritisms
Cont…Cont…
Cont…
Employee needs pride in where they
work & what they do
Lack of appreciation
Lack of challenges in job
The job or workplace was
not as expected
The Mismatch Between Job and
Person
Too Little Coaching and Feedback
Lack of support
Cont..Cont..
Stress From Overwork and
Work-Life Imbalance
Loss of Trust and
Confidence in Senior Leaders
Less frequency in giving
rewards.
Cont…Cont…
EFFECT ON ORGANIZATION EFFECT ON ORGANIZATION
IF ITS EMPLOYEE LEAVEIF ITS EMPLOYEE LEAVE
Loss of productivity Loss of productivity
Replacing qualified employeesReplacing qualified employees
Poor retention creates a “revolving door” Poor retention creates a “revolving door”
culture within the organization lowering culture within the organization lowering
morale and confidence. morale and confidence.
Cost of overtime or temporary helpCost of overtime or temporary help
Recruiting costsRecruiting costs
Interviewing costsInterviewing costs
Time spent in orientationTime spent in orientation
RETENTIONRETENTION
What is Employee Retention?What is Employee Retention?
Employee retention is a process in which Employee retention is a process in which
the employees are encouraged to remain the employees are encouraged to remain
with the organization for the maximum with the organization for the maximum
period of time or until the completion of period of time or until the completion of
the project. Employee retention is the project. Employee retention is
beneficial for the organization as well as beneficial for the organization as well as
the employeethe employee..
Importance of Employee retention.Importance of Employee retention.
The cost of turnoverThe cost of turnover
Loss of company KnowledgeLoss of company Knowledge
Interruption of customer ServiceInterruption of customer Service
Turnover leads to more turnoverTurnover leads to more turnover
Goodwill of the companyGoodwill of the company
Regaining efficiencyRegaining efficiency
Key Areas in Employee RetentionKey Areas in Employee Retention
Compensation Environment
Growth
Relationship
Support