Ayaan's session 5 and 6 of Financial Market management.pdf

PPT of Financial market management.

1. PRESENTATION
By Ayaan

2. Title Slide Assertiveness and Saying “No”

3. What are Communication
Styles?
A style of communication =
verbal & non-verbal skillsUsing correct style makes
communication:
✅ Clearer
✅ More effective
✅ Better understanding

4. Types of Communication Styles
1. Aggressive –
Winning at any cost,
not respecting
others
3.Passive-
Aggressive –
Indirect anger,
hurting self & others
2. Passive/Submissive –
Avoiding conflict, losing
self-respect
4. Assertive –
Respecting others &
self, balanced approach

5. Examples of Each Style
Aggressive: Shouting, ignoring others
Passive: Staying quiet, saying sorry unnecessarily
Passive-Aggressive: Talking behind back, resentment
Assertive: Expressing views clearly, saying “No” politely

6. Aggressive → Anger, ill-feeling
Passive → Hurt feelings, low confidence
Passive-Aggressive → Misunderstandings, no results
Assertive → Effective communication, respect, clarity
Results of Styles

7. Assertive
Communication
Being assertive means:
Expressing views without hurting others
Respecting self & others
Balancing your needs with others’ needs

8. Advantages of Assertiveness
✔ Builds self-confidence
✔ Builds self-respect
✔ Prevents regretful words/actions
✔ Creates positive feelings
✔ Ensures everyone’s ideas are heard
✔ Makes you a better communicator

9. Saying NO – Refusal
Skills Saying “No” is part of being assertive Why it’s difficult?
❌ Don’t want to upset others
❌ Don’t want to argue
❌ Don’t want to be left out

10. When to Say NO?
When you cannot do what is asked When it’s against your values/rules When it affects your priorities

11. A – Ask questions (Why should I…?)
E – Engage politely (I’d like to,
but…)
I – Include reason (I can’t,
because…)
O – Offer options (Maybe another
time?)
U – Understand & thank (Thanks
for understanding)
How to Say NO – AEIOU
Model

12. Examples of Saying NO
“I’d love to, but
I can’t because
of my
meeting.”
“Thanks for
asking, but I
won’t be able
to join.”
“I’m sorry, I
have other
plans.”

13. Examples of Saying NO
“I’d love to, but
I can’t because
of my
meeting.”
“Thanks for
asking, but I
won’t be able
to join.”
“I’m sorry, I
have other
plans.”

14. Useful Words (Conjunctions)
And → joins equal ideas
But → shows different ideas
Or → gives a choice
Because / So → gives reason

15. Key Takeaways
✅ Assertive communication is the best style
✅ Saying “No” politely is a skill
✅ AEIOU model helps in refusal
✅ Be clear, respectful & confident

16. Thankyou