Barriers to Communication

Barriers to Communication/ full presentation

1. Barriers to Communication Communication barrier refers to anything that gets in the way of clear communication.

2. CONTENTS What is communication? Importance of communication. Barriers of communication Their remedies.

3. WHAT IS COMMUNICATION The communication is the art of transmitting knowledge, ideas, information and thoughts from one person to another. The transfer should be such that the receiver understands the meaning and the intent of the message and give proper feedback It can be verbal or non verbal. Verbal refers to use of language and words Non-verbal refers to symbols and signs.

4. IMPORTANCE OF COMMUNICATION Necessary for planning Understanding each other Establishment of effective leadership Life-blood of an organization Basis of decision making Smooth working of organization To plan business matters To motivate Co-ordination

5. BARRIERS OF COMMUNICATION Lack of COMMONNESS is barrier Every obstacle that stands between the sender and receiver is barrier to communication The most important thing is the message If the message is not clear enough to convey its context, it leads to misunderstandings Effective communication involves overcoming these barriers and conveying the clear message Absence of defined role of any component = Creates Barrier

6. BARRIERS TO COMMUNICATION Physical barrier Linguistic barrier Cultural barrier Emotional barrier Individual barrier Lack of subject knowledge Organizational barrier Psychological barrier Channel barrier

7. PHYSICAL BARRIERS Communication does not consist of words alone Another set of barriers is caused by your own physical appearance, your audience, time, place, space, climate, noise, choice of medium or the context of the document or the presentation.  Your ideas, however good and however skillfully imparted, are at the mercy of these various potential physical barriers.

8. WAYS TO OVERCOME PHYSICAL BARRIERS Appropriate seating arrangement Ensure visibility and audiability Environmental comfort Minimise visual or oral distractions Proper time and space

9. LINGUISTIC BARRIER Inability to converse in a language that is known by both the sender and receiver is the greatest barrier to effective communication When a person uses inappropriate words while conversing or writing, it could lead to misunderstanding between the sender and a receiver.  Accent, pronunciation and semantic confusion

10. WAYS TO OVERCOME LINGUISTIC BARRIERS A way to overcome language barrier is to find a person that has understanding of what is presenting and is capable to convey correct meaning of it to you. To add subtitles in English that is understandable in whole world. An IT mechanism or there are some applications in google now which help you to bypass linguistic barriers. But when you are addressing; Think about who the message is directed at and how formal or informal it needs to be. Ensure the language chosen meets the needs and level of the audience. Avoid jargon or slang

11.   CULTURAL BARRIER This include age, education, gender, social status, economic position, cultural background, temperament, health, popularity, religion, political belief, ethics, values, motives, assumptions, aspirations, rules/regulations, standards, priorities can separate one person from another and create a barrier.   GENDER Major influence on the way we communicate with others. When men and women work together in a group, men tend to be more assertive and self-confident. Women are more likely than men to express their emotions, to reveal how they feel about a situation

12. WAYS TO OVERCOME CULTURAL BARRIERS Learn a few key phrases. Because clear communication is essential for effective functioning, it is necessary that each of your employees understand what your clients and customers need. Learn others  culture demand . Promote appreciation of  cultural differences . Be open to trying new things. Be accommodating

13. EMOTIONAL BARRIERS Emotional barrier is the major category of barriers that may make effective communication difficult. These barriers are basically characterizes by suspicion, mistrust and fear.  While a little amount of fear and lack of trust might be necessary, excess of these things is not good and prevents one from doing a lot of things including difficulty in communicating effectively. By better understanding our inner emotions, we can communicate more productively with others in the workplace and our everyday lives

14. WAYS TO OVERCOME EMOTIONAL BARRIERS When you’re feeling angry:  Remove yourself from the situation for a bit to give yourself time to “cool off. When your pride is getting in the way:  Practice accepting imperfections, especially in yourself. While people who are prideful can come across as “cocky” or “full of themselves,” in truth, pride usually stems from insecurity. When you’re feeling anxious:  Sometimes, anxiety is small, like the kind you feel right before a big presentation. Simple relaxation techniques are likely enough to override this anxiety and get you up on stage feeling confident. Relaxation exercises are the simplest way for anyone to start better managing their anxiety.

15.  STRESS/ORGANIZATIONAL BARRIER One of the major communication barriers faced by employees in most of the organization is stress. When a person is under immense stress, he may find it difficult to understand the message, leading to communication distortion. At the time of stress, our psychological frame of mind depends on our beliefs, experiences, goals and values. Thus, we fail to realize the essence of communication.

16. WAYS TO OVERCOME ORGANIZATIONAL BARRIERS Employee orientation Improving interpersonal relations Empathetic listening Using proper language Communication through actions Seek feedback

17. CHANNEL BARRIER If the length of the communication is long, or the medium selected is inappropriate, the communication might break up. It can also be a result of the inter-personal conflicts between the sender and receiver; lack of interest to communicate; information sharing or access problems which can hamper the channel and affect the clarity, accuracy and effectiveness. Some examples of these channels are: face-to-face, formal or informal meetings, lectures and presentations, telephone, email, letters, memos, faxes, reports, newsletters or leaflets, diagrams, pictures and graphs, radio and television, websites, social media.

18. WAYS TO OVERCOME CHANNEL BARRIERS Think about whether documentation or proof is needed. If it is, then use a written channel. If the communication is confidential, use sealed/private written channels. If an instant response to communication is required, use face-to-face or verbal communication, e.g. a telephone call. Consider how many people need to receive the message. If it is a great number, use a written format which can be copied, or call a meeting, or use a combination of channels. Think about how urgent the message is. If speed is not a consideration, written communication channels may be adequate. If an urgent response is required, a phone call or email may be most appropriate.

19. PSYCHOLOGICAL/ATTITUDINAL BARRIER Behaviors or perceptions that prevent people from communicating effectively. It comes about as a result of problems with staff in the organization. Limitation in physical and mental ability, intelligence, understanding, pre-conceived notions, and distrusted source divides the attention and create a mechanical barrier which affects the attitude and opinion.

20. WAYS TO OVERCOME PSYCHOLOGICAL BARRIERS Emotional management. To be successful, invest in your internal growth and personal development. Have a purpose. Rise above conformity. Renew yourself. Walk your talk. Remain curious. Doubt as motivation.

21. DIFFERENT PERCEPTION OF REALITY Our physical limitations are a screen through which we perceive things that exist in our environment. Our perception is also limited by psychological screens that we have developed. Even when two persons have experienced the same event their mental perception may/may not be identical which acts as a barrier.   Mother: Will you straighten up your room? Teenager: Why? What’s messy?

22. WAYS TO OVERCOME PERCEPTION BARRIERS A way to overcome this barrier would be to include opinions from every point of view and to clarify your view by competence so that no one can deny and audience could see the whole true side of communication. For example if you are talking about government then it should include both positive and negative sides.

23. OTHER COMMON BARRIERS TO EFFECTIVE COMMUNICATION The use of jargon.  Over-complicated, unfamiliar and/or technical terms. Taboos.  Some people may find it difficult to express their emotions and some topics may be completely 'off-limits' or taboo. Taboo or difficult topics may include, but are not limited to, politics, religion, disabilities (mental and physical), sexuality and sex, racism and any opinion that may be seen as unpopular. Physical disabilities such as hearing problems or speech difficulties. Physical barriers to non-verbal communication.  Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective. Phone calls, text messages and other communication methods that rely on technology are often less effective than face-to-face communication.