Barriers-to-Communication-Report-ED-M-201.pptx

JamesLesters 47 views 48 slides Jul 22, 2024
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About This Presentation

Barriers to communication in Master in Education


Slide Content

Barriers to Communication Overcoming Barriers to Communication GLENN MARK R. DALISAY Reporter

What are communication barriers? It refer to any obstacle or hindrance that prevents the smooth and effective exchange of information between individuals or groups.

C ommunication Barriers Understanding C ommunication Barriers impact on various communication aspects Expressing Listening Interpreting messages Lack of confidence Physical environment

Communication barriers can occur at any stage of the communication process and can have a detrimental effect on the quality and outcome of the communication.

They can lead to confusion, misunderstandings, and frustration and negatively effect impact personal and professional relationships.

Identifying Communication Barriers at Work Look for signs in nonverbal communication : If you often find team members confused and wondering, they might lack accurate or adequate information. Similarly, if your team is frustrated or disengaged during meetings or conversations, it may indicate a communication barrier.

Identifying Communication Barriers at Work Listen actively : Actively listen to what people are saying. If you notice employees frequently asking for clarification or repeating themselves, it may suggest that messages are not effectively understood.

Identifying Communication Barriers at Work Review Written Communication : Examine written communication, including emails and reports, for clarity and effectiveness. Poorly structures or confusing written messages can be indicative of a communication barrier.

Identifying Communication Barriers at Work Assess Interactions : Analyze interpersonal interactions within the workplace. If there are frequent misunderstandings, conflicts, or misinterpretations, there may be underlying communication barriers.

Refers to an individual’s mental or emotional state that prevents them from effectively communication.

These barriers can take many forms and can be caused by a variety of factors, such as: Stress and anxiety : When an individual is feeling stressed or anxious, it can be challenging to focus and effectively communicate their thoughts and ideas.

These barriers can take many forms and can be caused by a variety of factors, such as: Fear and insecurity : Fear of rejection or failure or insecurity about one’s abilities can make it hard for an individual to communicate effectively.

These barriers can take many forms and can be caused by a variety of factors, such as: Biases and stereotypes : Preconceived notions or biases towards certain groups or individuals can impact an individual’s ability to communicate effectively and lead to misunderstandings or discrimination.

These barriers can take many forms and can be caused by a variety of factors, such as: Emotional state : Being in an emotional state, such as anger or sadness, can affect an individual’s ability to communicate effectively, making it hard for them to think clearly and articulate their thoughts and feelings.

These barriers can take many forms and can be caused by a variety of factors, such as: Lack of confidence : When an individual needs more confidence in their abilities or the message they are trying to convey, it can prevent them from effectively communicating.

Example of John, a team head, is inherently resistant to change and displays frustration and negativity when a new policy is announced. John’s resistance influences the team members, making it difficult for them to accept the change and adapt positively.

Refer to difficulties that arise in the meaning and interpretation of words and symbols used in communication. It can occur when the sender and receiver of a message have different understandings of the words or symbols being used.

Jargon : The use of specialized language or technical terms that are not commonly understood by the intended audience can make it difficult for them to understand the message.

Ambiguity : The use of vague or unclear language can make it difficult for the receiver to understand the intended meaning of the message.

Misinterpretation : The receiver may misinterpret the message differently from how the sender intended it due to differences in cultural or personal perspectives.

Assumptions : Making assumptions about the other person’s knowledge or understanding of a topic can lead to gaps in communication.

Example of During a presentation, Tara, an engineer, uses highly specialized jargon and acronyms without providing explanations. The audience, which includes non-technical staff, struggles to grasp the content due to the usage of complex and unfamiliar terminology.

Refer to difficulties that arise due to physical limitations or conditions that can make it difficult for an individual to communicate effectively.

Hearing or vision impairment : A person with a hearing or vision loss may have difficulty understanding or being understood by others.

Speech disorders : A person with a speech disorder, such as stuttering or a lisp, may have difficulty speaking clearly, making it hard for others to understand them.

Fatigue : A fatigue person may have difficulty focusing or staying alert, making it hard for them to communicate effectively.

Illness : A person who is ill may have difficulty speaking or thinking clearly, making it hard for them to communicate effectively.

A person with severe hearing loss trying to participate in a verbal team meeting without appropriate assistive devices. Their hearing impairment prevents them from fully understanding and engaging in the conservation. Example of

Refer to difficulties that arise when communicating with individuals or groups that do not share a common language or have different levels of fluency.

Vocabulary Grammar Pronunciation Idioms and expressions Accen t

In a multicultural workplace, a non-native English speaker tries to communicate an idea in English during a group discussion but has limited proficiency in the language. As a result, the message is not effectively conveyed, leading to misunderstandings among colleagues. Example of

Refer to difficulties that arise from negative attitudes or perceptions that can make it difficult for an individual to communicate effectively.

Prejudice : Prejudice or bias towards specific individuals or groups can make it hard for an individual to communicate effectively with them.

Stereotypes : Holding stereotypes or generalizations about particular individuals or groups can lead to misunderstandings and make it hard for an individual to communicate effectively with them.

Lack of respect Assumptions Resistance : Being resistant to change or new ideas can make it hard for an individual to communicate effectively with others.

Example of An employee who holds a strong bias against a co-worker due to past conflicts or differences in opinions dismisses the co-worker’s ideas without considering their merit. This negative attitude hinders effective collaboration and communication within the team.

How to Overcome Barriers to Communication? Clarity before communication : Before communicating, it’s essential to define the message and purpose. This will help to ensure that the message is understood as intended

How to Overcome Barriers to Communication? Tailor communication to the receiver’s needs : The sender should be aware of the receiver’s communication style, preferences, and demands and adapt their communication style accordingly.

How to Overcome Barriers to Communication? Consult others before communicating : Consulting with others can help ensure that the message is clear and that all perspectives are taken into account.

How to Overcome Barriers to Communication? Be aware of the tone, content, and language of the message : The tone, content, and language of the message should be appropriate for the audience and the situation. It’s essential to be aware of how the receiver perceives the message and adjust accordingly.

How to Overcome Barriers to Communication? Convey helpful information to the listener : The message should be relevant and valuable to the receiver and address their needs and concerns.

How to Overcome Barriers to Communication? Keep the message consistent : The message should be consistent across different communication channels to avoid confusion and misunderstandings.

How to Overcome Barriers to Communication? Follow-up communication : Following up previous communication can help to ensure that the message was understood and that any issues have been resolved.

How to Overcome Barriers to Communication? Use active listening techniques : Active listening is essential to effective communication. It involves paying attention to the speaker, understanding their message, and responding appropriately.

How to Overcome Barriers to Communication? Encourage feedback : Encouraging feedback and asking for clarification can help ensure that the message is understood as intended. This can be done through open-ended questions that facilitate active listening, and seeking clarification if necessary.

There are plenty of ways that communication gets disrupted at work. A lot of times, it may happen without any signs. Communication barriers can challenging to notice as well. But with a little effort and understanding, we can overcome these barriers and improve our communication skills.

THANK YOU