Basics about ISO Standards - Purchase.pptx

ISO (International Organization for Standardization) standards are globally recognized frameworks that define best practices for quality, safety, efficiency, and consistency across industries. They provide a common language that enables organizations, regulators, and customers to trust that products and services meet agreed levels of reliability and performance.

The importance of ISO standards lies first in quality assurance. By following ISO guidelines, companies can ensure their processes are consistent, reducing errors, defects, and variations. This leads to higher customer satisfaction, fewer complaints, and stronger brand reputation.

Secondly, ISO standards enhance safety and compliance. Many industries, including manufacturing, healthcare, food processing, and information technology, deal with sensitive materials or critical data. ISO certifications help organizations meet legal and regulatory requirements while protecting users, employees, and the environment.

1. BASICS ABOUT ISO 9001: 2015, ISO 14001: 2015 & ISO 45001: 2018

2. HISTORY OF STANDARDS ISO 9001: 2015 - Quality management systems – Requirements ISO 14001: 2015 - Environmental management systems — Requirements with guidance for use ISO 45001: 2018 – Occupational Health And Safety Management Systems – Requirements With Guidance For Use

3. HISTORY OF STANDARDS

4. WHAT THE STANDARD IS ABOUT?

5. IDENTICAL CORE TEXT

6. PDCA CYCLE

7. MANDATORY DOCUMENTS

8. PROCESS FLOW

9. APPLICABLE CLAUSES & DOCUMENTS Standard ref. Clause ref. Clause Description Documented Required Type ISO 9001 ISO 14001 ISO 45001 4 Context of the organization 4.1 Understanding the organization and its context Key Internal Issues Key External Issues Record ISO 9001 ISO 14001 4.2 Understanding the needs and expectations of interested parties Needs and Expectations of Interested Parties Record ISO 45001 4.2 Understanding the needs and expectations of workers and other interested parties Needs and Expectations of Interested Parties Record ISO 9001 4.4 Quality management system and its processes FFD PDD Process Flow Chart SOP’s or WI Specifications & drawings OCP MQP / QAP Purchase Specification Approved Supplier list Document ISO 14001 4.4 OH&S Management System ISO 45001 4.4 Environmental management system

10. APPLICABLE CLAUSES & DOCUMENTS Standard reference Clause reference Clause Description Documented Required Type ISO 9001 ISO 14001 ISO 45001 6 Planning 6.1 Actions to address risks and opportunities Risk and Opp register HIRA EAI Record 6.2 Quality / OH&S / EMS objectives and planning to achieve them Objectives and Targets KPI Record ISO 9001 ISO 14001 ISO 45001 7 Resource 7.1.6 Organizational Knowledge Organizational Knowledge / Skill requirement Document 7.2 Competence Skill Matrix & Competence Record 7.5 Documented Information All formats and SOP’s Document ISO 9001 8 Operational Planning and Control ISO 9001 8.4 Control of externally provided products and service List of vendors Vendor evaluation Process flow Audit repor & Monitoring record Document

11. APPLICABLE CLAUSES & DOCUMENTS Standard reference Clause reference Clause Description Documented Required Type ISO 9001 ISO 14001 ISO 45001 9 Performance evaluation 9.1 Monitoring, measurement, analysis and evaluation KPI, Objectives, Customer feedback, customer complaints, etc. Record 9.2 9.3 Internal audit Management review Internal audit report Non conformance report CAPA Minutes of MRM Record ISO 9001 ISO 14001 ISO 45001 10 Improvement Non conformity and corrective action report Improvement register (QMS/OH&S/EMS) Record