BBS Six step PPT.pptx..............................................

BBS

1. Evolving Safety Culture by Behaviour Based Safety Observations / Intervention 1

2. Safety BBS observation is a structured and planned pro-active two way safety conversation with people at their work place to achieve positive change in people’s behaviour towards safety - No BBS observation without Conversation Safety BBS observation / Intervention

3. Step 1: Observe then Contact 3 Observe work as it is taking place. Quite often you will be involved in the work yourself Observe people’s activity, their actions and surrounding environment Be careful not to startle or interrupt a worker at an inappropriate time Stop unsafe acts immediately, unless stopping worker will create a greater hazard. If the action is not dangerous to life & health, decide if it is better to wait for few moments

4. Step 2: Comment on Safe behaviour 4 If you see an act or condition that is unsafe or you think may be unsafe, stop the job and discuss the situation with the individual(s) involved Be considerate and understanding, treat a worker the way you would like to be treated. Look for at-risk behaviour as well as good safe act. Look for detail & overall impression Keep an open mind Start with positive comment which is Real Is about something important Recognizes positive effects of effort.

5. Step 3: Discuss 5 Engage the person in conversation. Ask the person or persons involved in the job to explain what they are trying to accomplish and what the procedures are Ask Can you tell me about the job? What are the hazards and risks? Is JSA carried out for the job? Do you have a written procedure? Why do you think I stopped you? Note: Question to explore. Question employee to learn not to teach

6. Step 4: Emotional Touch 6 Ask them, what are some things that could go wrong and how are some ways they could get hurt during the job. Ask What could go wrong with the job? How could you or others be hurt? Who else would be affected if you were injured? If you comment Express your concern focussing on effect not on act

7. Step 5: Seek information to do the job safely 7 Ask what are some ways they could complete the job safer (change in procedure, different tools, PPE). Allow the worker to explain how he believes the job can be done more safely. Your job is to listen, a worker that is allowed to find his own solution to a situation is more likely to do the job in future If necessary, act as a coach to help change unsafe behaviour. Provide praise when a job is being done correctly.

8. Step 6: Agreement for future 8 Make an agreement to correct the situation and complete the job safely.

9. Observe; decide how to get the person’s attention; stop the unsafe act (safely). Comment on what the employee was doing safely. Discuss with the employee The possible consequences of the unsafe act. Safer ways to do the job. Discuss other safety issues of the job. Get the employee’s agreement to work safely in the future. Thank the employee. Six Step Safety Observation Process

10. Positive Comments and Questions Talking with Employees Who Are Working Safely... Look at the photo of a person working safely Develop one comment that you would make to the person Then identify two or three questions you would ask him / her

11. 3. Discussing the Unsafe Act... (3 rd Step) Look at the photo Practice questioning and commenting skills.

12. At risk behaviour 12

13. At risk behaviour 13

14. Safe Behaviour 14

15. Inspection vs. Safety Observation Inspection Safety Observation/ Intervention Things People Passive Interactive (I care) Experts Everyone Negative Positive + Negative Document/Follow up Document/Follow up

16. Safety Observation Process Safety Observations shall be conducted by trained observers. Carry out observations in Team/Pairs (Accompanied by Area In-charge where observations is being carried out ) For Sr. Management visiting at site, observation round should be of approximately of 15-20 minutes duration. During Observation “Six Steps” must be followed. Please remember “Observation without conversation is no “observation”. Document the Safety Observation.

17. Filling Behaviour Observation Sheet 17 Complete the behaviour observation format. Be sure to mark all the required boxes and provide a summary of the unsafe act & corrective action Be specific and check the appropriate category and box(s) that apply. Give brief description of observation in comment section List any corrective actions and date they are to be completed Provide name of the person(s) completing the observation Submit duly filled form for review & processing Data can be tracked and trended for management to improve

18. Observation Category 18 Reactions of People (RP) Are people modifying their behaviour (unsafe to safe) when they see a Leader/ Manager in the area? Employees may sometimes react to being observed and change their body position, adjust their PPE, switch to the correct tool etc. Positions of People (PP) Ergonomics in operating/maintenance environments,

19. Observation Category 19 Personal Protective Equipment (PPE) Are people utilizing the appropriate PPE, using it correctly, and is it in good condition?

20. Observation Category 20 Tools and Equipment (TE) Are the proper tools being used? Are they being used correctly? Are they in good condition? Are “homemade tools” being used? Procedures (PRO) Are adequate procedures in place? Are they understood and being followed? Orderliness or Housekeeping (HK) Is the work area orderly? 

21. Filling Behaviour observation sheet 21

22. How to fill the form 22

23. The Blank Format 23 ANNEXTURE-II BEHAVIOUR SAFETY OBSERVATION FORMAT BEHAVIOUR SAFETY OBSERVATION REPORT Name of the observer   Emp. No.   Designation/JB   Submission Date   Observation No.   Location:   Nature of Work               Accompanying Person/ Concerned Area In-Charge   Observation date   Time: From: To:   Duration     When Observation carried out               Own Employee Count   Contractor Employee Count   Contractor Name   Description of (desired/ undesired) Safety Observation Action taken No.of at-Risk observations Refer backside (Nos.) No.of safe act observations (Nos.) No.of unsafe condition observations (Nos.) Injury Potential 9Fatal/Major/Minor) Further actions recommended by team of observers HOD Responsible for taking action Target Date for closure Status                     Any other Issues   Abbreviation Observation Type:-UC = Unsafe Condition; UA = Unsafe Act; SA = Safe Act Observation Category : RP = Reaction of People, PP = Position of People, PPE = Personal Protective Equipment, TE = Tools / Equipment, PRO = Procedure, HK = Housekeeping or Orderliness