Being a good communicator

khairunnisamohammad1 2,728 views 13 slides May 16, 2013
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4. Being a Good Communicator

Aspect of verbal communication; involves how people deal with conflict; which can be done in 4 styles:

Barriers to effective verbal communication (Gordon,1970)

Guidelines for delivering speech ( Alverno College,1995)

NON VERBAL COMMUNICATION

How it happened? - NVC
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