BESR Lesson 5 - Filipino Values System.pptx

Filipino Values System and How It Affects Business

1. BUSINESS ETHICS & SOCIAL RESPONSIBILITY The Filipino Value System and Its Effects on Business

2. You Know you’re a Filipino If…. Say something that would describe what is a Filipino. It can be a thing or a deed that Filipinos are famous of.

3. The Filipino Value System The Filipino value system or Filipino values refer to the set of values or the value system that a majority of the Filipinos have historically held important in our lives.

4. The Filipino Value System Utang na Loob (Reciprocity) Filial Piety Padrino Suki ( Palakasan & Patronage) Suki System Bahala na Mañana Habit (Procrastination) Amor Propio

5. 1. Utang Na Loob (Reciprocity) Obligation and responsibility are often viewed in terms of reciprocity ( utang na loob ), comprised of debts ( utang), and inner-self-free will ( na-loob ). The process begins with an unsolicited gift and continues going often into to the next generation.

6. 1. Utang Na Loob (Reciprocity) The essence of utang na loob is an obligation to appropriately repay a person who has done one a favor. The favors which elicit the Filipino's sense of utang na loob are typically those whose value is impossible to quantify, or, if there is a quantifiable value involved, involves a deeply personal internal dimension.

7. 1. Utang Na Loob (Reciprocity) This internal dimension, loob , differentiates Utang na Loob from an ordinary debt("utang"); being an internal phenomenon, utang na loob thus goes much deeper than ordinary debt or even the western concept of owing a favor.

8. 1. Utang Na Loob (Reciprocity) In business: Utang na Loob may be good or bad for business depending on a lot of considerations, but it affects the way business is conducted especially when the business person is confronted with ethical issue.

9. 2. Filial Piety Filial piety is a virtue of respect for one’s parents, elders, and ancestors. Filial piety is an important concept in Filipino culture. It is understood as essential to maintain the collective face of the family and to avoid experiencing hiya.

10. 2. Filial Piety In business: The Filipino family is so intact that it is common for members of the same family work for the same company.

11. 3. Padrino System ( Palakasan & Patronage) Padrino System, or patronage in the Filipino culture and politics is the value system where one gains favor, promotion, or political appointment through family affiliation (nepotism) or friendship (cronyism), as opposed to one's merit.

12. 3. Padrino System ( Palakasan & Patronage) Padrino System, or patronage in the Filipino culture and politics is the value system where one gains favor, promotion, or political appointment through family affiliation (nepotism) or friendship (cronyism), as opposed to one's merit.

13. 3. Padrino System ( Palakasan & Patronage) In business: Nepotism is the practice of hiring family members regardless of their qualifications. In some cases, a relative of a company executive may be qualified to perform the job for which she is hired.

14. 3. Padrino System ( Palakasan & Patronage) In business: Cronyism is the other side of nepotism. It is the act of hiring friends regardless of qualifications. One of the main problems with cronyism, which you also find in nepotism, is the feeling of entitlement that employees hired under these circumstances feel.

15. 4. Suki System “Suki” is a Filipino term which means “loyal customers.”

16. 4. Suki System According to Ronald (1991), in the commercial context, suki relationships (market- exchange partnerships) may develop between two people who agree to become regular customer and supplier.

17. 4. Suki System “Suki” is a distinct Filipino value system which is rooted primarily in personal alliance systems based on commercial relationships

18. 4. Suki System In business: Though a suki relationship usually takes time and many business transactions to be solidified, suggesting a suki like relationship and backing it up with concessions could be used as a measure to build trust and at the very least hasten the development of a suki like arrangement.

19. 5. Bahala Na The word Bahala is actually a derivative of the word Bathala , which refers to the ancient Supreme Being worshiped by Filipinos during the pre-Spanish Period. It can be said that the proper use of this phrase should be in the context of leaving things in the hands of the Divine Being.

20. 5. Bahala Na Bahala Na has been loosely translated as “come what may.” Hence, it is referred to as the Filipino version of fatalism, that is, leaving everything in the hands of fate.

21. 6. Mañana Habit (Procrastination) Mañana Habit comes from the Spanish word " Mañana " which literally means "tomorrow” or "an unspecified future time." Hence, Mañana Habit, refers to procrastination, or putting off for tomorrow what can be done today

22. 6. Mañana Habit (Procrastination) The ‘ Mañana habit,’ synonymous to the Filipino expression “ Mamaya na ,” is just another term for procrastination

23. 6. Mañana Habit (Procrastination) In business Reduced efficiency Damaged reputation – if it gets to the point where the effects of procrastination affects what and when you deliver to customers you are obviously in trouble and it may cause a reputation for tardiness

24. 6. Mañana Habit (Procrastination) In business Missed opportunities – if you’re on top of your workload you’ll also be a much better position to take advantage of new opportunities

25. 6. Mañana Habit (Procrastination) In business Roadblocks/Bottlenecks – When you start avoiding things it can interrupt the workflow in your business. Then, an accumulation of things that haven’t been done leads stress for you and frustration for other team members

26. 7. Amor Propio “Amor propio ” is a Spanish word which means self –love; a sense of self-esteem or self-respect that prevents a person from swallowing his pride

27. 7. Amor Propio Amor propio is part of the Filipino culture. The Filipino people are super sensitive to the emotional imperatives that guide asal or conduct (behavior). " Delicadeza and Amor Propio ” are the two damdamin (emotional) norms which govern our sense of propriety and self-esteem

28. 7. Amor Propio In business: Filipinos are not overly fond of saying “no” and therefore a “yes” you received earlier in the day might not actually pan out.