want to accomplish?" (6)Outline the alternative courses of action
(7)Analyze the advantages and disadvantages of each alternative course of action (8)Recommend a decision(9).
Suggest specific steps to implement the decision
FORMAT
1__Background: Short intro of the case, Key facts & issues, Main problem to solve
2__Analysis Report: Identify the problem, Find causes (internal & external), Suggest alternatives (pros & cons),
Recommend the best solution,
3__Exhibits: Charts, tables, or graphs, Data summary to support analysis
THE ANALYSIS REPORT
*The Problem - clear and concise statement of what should be addressed
The Objective - what are the things that MUST be done to immediately address the problem
Areas of Consideration - important issues are those that have a significant effect on: profitability, strategic
direction of the company, source of competitive advantage, morale of the company's employees, and/or customer
satisfaction
(4)Courses of Action - must solve the present problem, not generate a new problem
Recommendation - the course of action that must be implemented
Plan of action - steps to be taken based on the given recommendation
Potential Problem - the concern/s that might happen when the recommendation has been put into action
Contingent Plan of Action - alternative action to be done if potential problem arises
Management Theories
Approaches to management
(1)BEHAVIORAL SCHOOL/HUMAN BEHAVIOR APPROACH - Analyzes management from the interpersonal relations
of men in the organization as they interact with one another.
(2)SOCIAL SYSTEMS SCHOOL - Considers the organization as a social organism which is subjected to pressures and
conflicts coming from the social environment.
(3)SYSTEMS SCHOOL - Considers organization as a system of mutually dependent parts (ex. system of planning,
organizing, controlling, etc).
(4)EMPIRICAL SCHOOL/CASE.
APPROACH Management principles are formulated based from past experiences, incidents, and cases.
(5)SOCIO-TECHNICAL SCHOOL • Pattern of behavior in the organization is determined by the interaction of two
systems (social system and technical system).
(6)SITUATIONAL SCHOOL The practice of management largely depends upon existing set of circumstances, thus
no action can be universal.
(7)MANAGERIAL ROLES SCHOOL
• Focuses on the various activities that managers perform in the organization
.( 8.) OPERATIONAL SCHOOL • Management is viewed as a universal process regardless of the type of organization
or level of management in an organization.
(9. )MATHEMATICAL SCHOOL • Management is viewed as a system of mathematical models and processes which
expresses management problems into goals and objectives.
(10. )DECISION-THEORY SCHOOL
• Members of the organization are decision-makers and problem solvers.
•
Major Contributors
(1.) FREDERICK W. TAYLOR (1856-1912) • The "Father of Scientific Management" • His principles emphasized the
use of science, creation of group harmony and cooperation, achievement of maximum output and development of
workers.
(2.)FRANK AND LILLIAN GILBRETH • Conducted studies on fatigue and motion. • Used still photographs and film
strips to study worker movement in order to devise the "One Best Way" to perform a task. Their innovations in
office furniture design led the way to the study of egonomics.
(3.)HENRI FAYOL (1841-1925) • "Father of Modern Management Theory" • Believed that managers are not made.
• Six Activities in Business Operations
(1)Technical - related to production, manufacturing, and operations.
(2)Commercial - buying, selling, and exchanging activities.
(3)Financial - acquiring and using capital/money resources.