Blackbaud Certification in The Raiser's Edge

bbcon 2013

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blackbaud Certification in The
Raiser’s Edge
PRESENTED BY JOE MOELLERING

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TWEET ABOUT YOUR SESSION
#BCRE #BBCON
#GETCERTIFIED

@JOEMOELLERING

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•Background
•Why are we offering Certification?
•How will you individually benefit?
•How will your organization benefit?
•What does the program look like?
•The Exams
•How do I prepare?
•What’s next?
•What benefits will I receive?
•Where do I get started?
•Questions to the panel
•Open Q&A from audience
AGENDA

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•Spent 3 months conducting research
•Started customer focus group at bbcon 2011
•Worked with 30 customers to develop the program
•Implemented Training Central to deliver the exam
•Came back to bbcon 2012 to finalize the program
•Began writing exams in January 2013
•Started Early Adopter Program in April 2013
•Launched bCRE at bbcon 2013

BACKGROUND

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MEET THE EXPERTS
Chuck Hays

Naomi Harding

Chelsea DeRoché

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•Nonprofit professionals want a Blackbaud-approved certification
program!
-You’ve asked; we’ve listened.

•What have we learned about the top 3 reasons to become certified?
-To demonstrate competency to manager, employers, and hiring managers
-To enhance professional development
-To demonstrate initiative applying the related skills to job performance

WHY ARE WE OFFERING CERTIFICATION?

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•Blackbaud approved skill validation

•Personal professional development

•Part of an exclusive and elite set of users

•Industry standard accreditation

HOW WILL YOU INDIVIDUALLY BENEFIT?

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•Include with professional development planning
-Incentivize staff to learn more to pass certification
-Include certification requirement in performance reviews

•Increase productivity
-Efficiently access and use functionality
-Help other staff improve system use

•Validate skill competency
-Use certification to validate skills
-Use certification to qualify new hires
-Use exam results to identify knowledge gaps
HOW WILL YOUR ORGANIZATION BENEFIT?

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WHAT DOES THE PROGRAM LOOK LIKE?

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WHAT DOES THE PROGRAM LOOK LIKE?

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WHAT DOES THE PROGRAM LOOK LIKE?

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•Associate
-120 Questions
-Time Limit: 2 ½ hours
-T/F, Multiple Choice, select the image

•Professional
-180 Questions
-Time Limit: 4 hours
-T/F, Multiple Choice, select the image
-US and Canadian versions

•Master
-Scenarios to create in the database
-Task-based questions requiring written response
-T/F, Multiple Choice, select the image


THE EXAMS
Passing information
-80% or higher
-2 opportunities with 15 day
waiting period

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•Prep Guides
-Prep guide for each level
-FREE

•Include:
-Overview of level
-Detailed competencies
-Sample questions
-Deep linked trainings

HOW DO I PREPARE?

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•Now:
-Available to ANY individual in North America

•Next:
-Rollout of Master exam to US/Canada by end of 2013
-Work with London office to develop UK version (2014)
-Determine next product(s) for Blackbaud Certification

WHAT’S NEXT?

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•Recognition among peers:
-Certificate of achievement
-Digital badge for LinkedIn profile,
Business Card or Resume
-Professional designation for signature
or title

•A community of thought leaders
exclusively for certified members

•Enhanced access to Product
Discovery and Beta testing of new
product functionality

•Searchable online registry


WHAT BENEFITS WILL I RECEIVE?

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WWW.BLACKBAUDCERTIFICATION.COM

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TWEET ABOUT YOUR SESSION
#BCRE #BBCON
#GETCERTIFIED

@JOEMOELLERING