Business analyst / CV

Misha Anderson Business Analyst/ Scrum Master CV

1. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
8 years of successful self-employment as a Business Analyst, Talent for quickly mastering technology,
Agile Certified Scrum Master, ISEB Business Analyst qualified, perceptive, goal-orientated individual who
exhibits a strong, distinctive, and above the line parlay of creative and conceptual expertise. Demonstrates
a confident and pro-active self-starter with a natural aptitude for Business Analysis through unity of
technology and proficiency synergy. Operates extremely well under pressure and works well individually or
as part of a team. Diplomatic and tactful, with professionals and non-professionals, at all levels.
Accustomed to handling sensitive, confidential records, possesses a robust and intuited approach to
Software Development.
Business Analysis Summary Skills
· Requirements Elicitation
· Facilitation and Coordination of Workshops and Interviews
· Stakeholder Management
· User Story & Acceptance Criteria Writing
· BDD & TDD
· User Acceptance Testing
· Wireframes
· Business Process Models
· SEO
· GDS Framework
· Designing / Executing Test plans, Test Cases / Test Scripts
· Defect/Bug Tracking and Result Reporting using Status Reports
· Project Accounting
· RAID Management
· Knowledge working with mobile devices
Methodologies
· Agile
· Waterfall
· KANBAN
· Prince 2
Operating Systems
· Windows
· Mac OS
· Android
Technical Proficiencies
· SQL
· Basic User knowledge - SAP
· Escenic CMS
· Salesforce
· Drupal CMS
· Alfresco DMS
· Statistical Package for Social Science
· SharePoint
Tools
· JIRA

2. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
· Confluence
· Trello
· Zuora
· Google Docs
· Omniture
Employment
Digital Business Analyst/Scrum Master – London Metropolitan Police
Change/Transformation Project Digital Policing April 2016 – Present
Key Achievements / Responsibilities;
·Heading up team of 15+ – The scrum team being a mixture of Business Change Analysts, Business
Analysts, Technical Architects, and Testers
·Working towards Government Digital Service in the Metropolitan Police Force
·Coordinated and participated in Agile ceremonies – Daily Stand Ups, Sprint Planning, and
Retrospectives
·Writing requirements in Waterfall Business Requirement Documents and User Stories. Collating
future requirements to create a product backlog
·Drawing Business Process Models and (BPMN) Business Process Modelling Notation
·Stakeholder Management – Interviewing and Co coordinating Workshops across the business.
Eliciting requirements, Gap Analysis and achieving sign off. Working with Stakeholder and Project
team members towards an MVP.
·Working on User Interface development across 3 systems. Involved in discussions on how each
system would communicate, identifying payloads, drawing Mock Ups of User Interface
·Management of External suppliers - Co coordinating and scheduling of Releases, and on sight
visits
·Collaborating with the Senior Project Manager creating a Roadmap detailing; what will be Release
Management, UAT, Plan of ‘’Go Live’’.
Digital Business Analyst / Scrum Master – Ministry of Justice (Contract) July 2015 – April 2016
Key Achievements / Responsibilities;
·Data Analyst duties reviewing project/programme data numeric and metadata then writing and
presenting reports to Senior Leadership Team
·Scrum Master responsibilities 8+ Technical Team
·Helping to educate the programme team about agile and agile ceremonies
·Estimating team velocity, writing burn down charts, holding team retrospective
·Coordinated and participated in agile ceremonies – Daily Stand ups, Sprint Planning, and
Retrospectives
·Writing User stories and acceptance criteria in TDD and BDD
·Working closely with technical team
·Scope management
·Facilitated and coordinated workshops and interviews
·Producing and Creating product backlog with PO
·Analyzing Management Information
·Stakeholder management –Co ordinting and facilitating Workshops and interviews
·Bug and Defect Tracking

3. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
·Drawing of business process models /swim lanes
·Writing and presenting Programme Impact Assessments and Forward look documents
·Ensuring that there is effective analysis, planning and reporting of all critical information sources
·Liaison with Authority Programmes and Projects as required
·Triage of incoming data sources and assignment
·Quality assurance of data sources
·Assurance checks on different projects within the programme
Digital Business Analyst- Wonga.com – FCA Audit Project (Contract – 4 extensions) Oct 14 – July 15
Key Achievements / Responsibilities;
·Preparation of project documentation for FCA Audit in Jan 2015
·Working on Front End requirements on Wonga’s CRM, Customer payments, loan balances and
customer view and communications.
·Knowledge of Business Intelligence – query data and reporting
·Completed QA tasks, creation of manual testing scripts, Gap analysis, test mapping
·Identified and documented business process re-engineering opportunities including current and
future state process flows
·Defined, developed and documented business requirements – Workshops and Interviews
·User stories and Acceptance Criteria in TDD and BDD
·Creation of process flows and wireframes
·Management of offshore team
·Interim scrum master – 6+ team members
·Collated weekly status report
·Creation and Management of product backlog
·Requirement of business intelligence in the creation of documentation for the FCA.
·Developed and followed change management standards and procedures
·Worked efficiently with developers, testers and fellow business analyst
·Working on the front website and mobile devices
·Requirements elicitation - interviews and gathered workshops
·Hold demos (‘’show and tell’’) in order to identify system enhancements
·Created, maintained and communicated IT development standards
·Interfaced effectively with Business Stakeholders and IT Infrastructure teams
·Working across EMEA, Spain and South Africa
·Everline (Business Loan branch from Wonga)
·Working the customer CRM - Salesforce
·Working in an agile environment
·Writing requirements stating the ‘’as is’’ and the ‘’to be’’ processes
·Clear verbal communication to ensure clarity of information required
·Management and creation of the product backlog
·Writing all requirements; User Stories and Acceptance Criteria in TDD format
·Drawing and writing up Data Flow Diagrams
·Stakeholder engagement – interviews and workshops
Digital Business Analyst/Product Owner- American Express –Salesforce Ecommerce (Contract) Sept 13–
Sept 14
Key Achievements / Responsibilities;
·Writing User Stories and Acceptance Criteria
·Scrum master duties +6 Technical Team – Coordinating stand ups for both offshore and Onshore
teams
·Internal and External Stakeholder management
·Analysing current and the future state processes
·Creating and prioritising product backlog

4. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
·Conducting User Acceptance Testing in order to sign off
·Delivering and composing training materials online and hard copy, for client Banks and internal
staff of American Express
·Communicating with clients to understand and document the business objectives
·Formulating analysis plans and acquiring client sign-off
·Designing and assisting in the development of questionnaires and moderator guides to ensure the
necessary data is captured
·Conducting in-depth data analysis
·Business Intelligence knowledge
·Authoring monthly status reports with Salesforce containing actionable recommendations
·Conducting presentations — answering questions and instilling confidence
·Creating Training Manuals and Conducting Training sessions for End Users
Business Analyst- BBC –SARA Disabilities Internal Software (Contract) June 13– July 13
Key Achievements / Responsibilities;
·Delivering an enterprise web application hosted in the cloud that records decisions & accessibility
information for all internal BBC systems and applications (c2,000); enabling compliance with the
Equality Act 2010
Working as an Agile BA
·Development of Single Sign On process
·Stating As Is and To be Requirements
·Elicitation of requirements, strong stakeholder management, Defect Management, Release
Management, Data Mapping
·Performing and documenting Gap Analysis
·Management of business change – communicating and documenting to external suppliers
·Prioritizing of work to ensure deadlines are to be achieved
·Working closely with SME’s and PO to understand the project goal
·Working closely with Senior Users and Senior Technologist (BA’s) to gather, understand and
organize new requirements
·Working with third party suppliers; Documenting business requirements for external suppliers –
Writing user stories, acceptance criteria’s, management of status updates, and deliverables
achieved
·Identification of business processes & workflows.
·Analysing project solutions and make confident recommendations on the basis of analysis
performed.
·Utilization of UI and UX Experience
·Testing Activities - Writing Test Script and End to End Testing
·Business Intelligence – Engaging in the improvement and optimization of the software being
developed
·Management of UAT
Business Change Analyst / Project Manager -London Capital Group- Salesforce Project Oct 2012- June
2013
Key Achievements / Responsibilities;
·Salesforce Implementation project
Recommended Salesforce as a BI product in the business
·Work with business change owners to gather, develop and document process maps and
requirements
·Producing "as is" and "to be" business process maps
·Elicitation of requirements, process flows, and gap analysis
·Reported weekly into COO Marketing
Analyse business change initiatives
·Co coordinating and collaborative working with Programme Team 10 individuals - testers,

5. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
developers and project managers
·Creation of CRM Roadmap
Knowledge of Spread Betting, Forex, Futures and CFD’s
·Working across different work streams simultaneously
Working with Onboarding departments, Finance, Marketing, and Human Resources
·Knowledge of KYC and FATCA
·Budget Management - £50000
Management of RAID Logs
·Work with 3
rd
party suppliers
·Development of project and plan
·Endeavour to lessen the impact of change on the line through a planned and structured approach,
effective communication and proactive planning
·Responsible for reporting status ensuring that communications are suitable for the audience and
any issues/risks are identified
·Project Planning
·Management UAT Testing
·Writing Test Scripts, Develop Test Plan, Unit Testing, End to End Testing, Functional Testing
·Configuration Management
·Strong Senior Stakeholder management
·Constant liaison with SME
·Responsible for the recruitment of technical staff; developers and testers.
·Responsible for defining project budget; Asset and Capex management, Cost estimation, budget
management, resource costing, raising of PO,’s, and Invoices and ensuring that they are well
managed.
·Training materials created for internal member of staff
Digital Business Analyst - News UK – CRM & Digital Marketing Media - June 2011 – Sept 2012
Key Achievements / Responsibilities;
·Experienced of robustness and functionality of salesforce.com
·Project Team Size 20 individuals - testers, developers, solution architects and project managers
·Direct the requirements development for applying technology to satisfy business needs.
·Elicit requirements using interviews, document analysis, requirements workshops, surveys, site
visits, business process descriptions, use cases, scenarios, business analysis, task and workflow
analysis.
·Analysis and illustration of ‘’As Is’’ and ‘’To be’’ state
·Critically evaluate information gathered from multiple sources, reconcile conflicts and
decompose high-level information into details
·Work with functional leads to transform and develop new requirements into
Salesforce.com upgrade.
·Interface with staff developing strategy as technical advisor for new functionality from
Salesforce.com app exchange applications, releases, and upgrades
·Interface with vendor partners and design optimal solutions for integration with
Salesforce.com.
·Develop, maintain and perform processes to continuously monitor data quality and integrity
in platform applications
·Document changes to the design of Salesforce.com
·Create and maintain workflows, approval processes, and validation rules based on internal
stakeholder requirements
·Manage ongoing support requests and administrative needs
·Create training materials and documentation for Salesforce.com users
·Training new end users on Salesforce.com and related applications
·businessanalystcv-170206112704.docWork with functional leads to transform and develop new
requirements into Salesforce.com

6. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
design and implementation.
·Extensive junior to senior stakeholder management
·Supporting project management office
·Facilitating business requirements gathering and document requirements, i.e. use cases, mock-
ups of user interfaces.
·Establishing business priorities and develop fit gap analysis with alternative options, risks and
costs.
·Understanding the editorial process
·Assist the development and test teams in reviewing, deploying and testing business requirements.
·Assist business stakeholders and the test team in defining test data and creating test cases


Unilever UK - Retail Dec 2010
– June2011
Business Analyst / Project Manager E commerce / EPOS Programme
Contract – 2 Extensions
DEFRA – Department of Environment, Food and Rural Affairs June 2009 –
Dec 2010
Jr Business Analyst
Contract – 3 Extensions
The Olympic Delivery Authority Dec 2007 –
May 2008
Project Administrator/ Jr Business Analyst – Procurement Compliance & Assurance Team
London 2012 – The Velodrome, the Aquatics Centre
Contract – 2 Extensions

Barclays Bank Plc - July 2007 –
Dec 2007
Jr Business Analyst
Retail Banking – ‘’Faster Payments’’
Contract – Fixed Term
Contract Project Assistant – Chief Operating Officer, Networks Branch Nov 2006 –
July 2007
EDF Energy – Networks

7. Misha Anderson objective: Contract Business Analyst/Scrum master
108c Vassall Rd Brixton SW9 6JA – 07551444742 – [email protected]
design and implementation.
·Extensive junior to senior stakeholder management
·Supporting project management office
·Facilitating business requirements gathering and document requirements, i.e. use cases, mock-
ups of user interfaces.
·Establishing business priorities and develop fit gap analysis with alternative options, risks and
costs.
·Understanding the editorial process
·Assist the development and test teams in reviewing, deploying and testing business requirements.
·Assist business stakeholders and the test team in defining test data and creating test cases


Unilever UK - Retail Dec 2010
– June2011
Business Analyst / Project Manager E commerce / EPOS Programme
Contract – 2 Extensions
DEFRA – Department of Environment, Food and Rural Affairs June 2009 –
Dec 2010
Jr Business Analyst
Contract – 3 Extensions
The Olympic Delivery Authority Dec 2007 –
May 2008
Project Administrator/ Jr Business Analyst – Procurement Compliance & Assurance Team
London 2012 – The Velodrome, the Aquatics Centre
Contract – 2 Extensions

Barclays Bank Plc - July 2007 –
Dec 2007
Jr Business Analyst
Retail Banking – ‘’Faster Payments’’
Contract – Fixed Term
Contract Project Assistant – Chief Operating Officer, Networks Branch Nov 2006 –
July 2007
EDF Energy – Networks