Business application of internet

this presentation gives you a breif idea about what are the different applications of interenet in the day to day activities of the business.

1. Business Application Of The Internet Muzfar Basheer PV

2. E-business (electronic business) is the conducting of business on the Internet, not only buying and selling but also servicing customers and collaborating with business partners .

3. E-business types: CONSUMERS C2C BUSINESS B2B ADMINISTRATION C2A B2C B2A

4. E-business category [ E-banks [ E-trade [ E-consulting [ E-engineer [ E-learning [ E-mail [ E-marketing [ E-transactions

5. An example for e-bank

6. An example for e-trade

7. An example for e-consulting

8. An example for e-engineering

9. An example for e-learning

10. An example for e-marketing

11. Internet In Business

12. Business Uses of the Internet Gather Information Collaborate with Others Cross-Functional Applications Vendor Support & Communications Marketing, Sales & Customer Service Research Competitors Publish Information Sell Products or Services Communicate Internally Purchase Products or Services Customer Support & Service

13. ERP (enterprise resource planning)

14. GENERAL LEDGER REPORTING PROJECT COSTING ANNUAL REPORTS BUDGETING

15. Inventory Control

16. Inventory Control Barcode Readers Hand Held Terminals (HHT)

17. Computerized Records Online Booking

18. Public Access Information Kiosks Information Kiosk

19. Special purpose Information kiosks Information Kiosk

20. HUMAN RESOURCES EMPLOYEE SAVINGS PLANS BENEFITS ENROLLMENT ON-LINE TRAINING JOB POSTING

21. MANUFACTURING & PRODUCTION QUALITY MEASUREMENTS MAINTENANCE SCHEDULES DESIGN SPECIFICATIONS MACHINE OUTPUT ORDER TRACKING

22. SALES & MARKETING COMPETITOR ANALYSIS PRICE UPDATES PROMOTIONAL CAMPAIGNS SALES PRESENTATIONS SALES CONTRACTS

23. ‘All electronically mediated information exchanges between an organization and its external stakeholders’ E-commerce

24. Examples: Buying books online (transactional) Selecting a car online (informational) Interacting with brand online (relationship building / experiential, e.g. www.tango.com ) Asking a customer service query, e.g. www.easyJet.com

25. Barriers to development of online technologies

26. Can my business benefit from e- commerce ? [ Reduce administrative and operating costs [ Reduce inventory costs [ Reduce the cost of procurement [ Improve customer service and satisfaction [ Streamline procurement procedures [ Increase communication efficiency and interaction with employees, vendors, customers and strategic partners [ Increase revenues and profit margins

27. A management information system ( MIS )is the study of people, technology, organizations and the relationships among them.  MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes.

28. A  Decision Support System  ( DSS ) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management, operations, and planning levels of an organization (usually mid and higher management) and help to make decisions, which may be rapidly changing and not easily specified in advance (Unstructured and Semi-Structured decision problems). Decision support systems can be either fully computerized, human or a combination of both. Decision support systems

29. Andy Grove, Chairman of Intel

30. Andy Grove, Chairman of Intel, one of the early adopters of e-commerce, has made a meteorological analogy with the Internet. He says: Is the Internet a typhoon force, a ten times force, or is it a bit of wind? Or is it a force that fundamentally alters our business? (Grove, 1996) The impact of Internet on business

31. Primary Uses of the Internet by Businesses

32. Business Value of the Internet 35% Cost Savings 32% Customer Service 18% Revenue Generation 13% Marketing 2% Other

33. Using the Internet to Achieve Customer Value

34. Thank you