Business communication-email

Society, business and technology are all dependent on effective communication. Without effective communication there is confusion, dissatisfaction and misunderstandings. In order to operate a business appropriately, one must understand the basics of business communication and its essential role in creating success.

1. BUSINESS COMMUNICATION AT WORK PLACE

2. Society, business and technology are all dependent on effective communication. Without effective communication there is confusion, dissatisfaction and misunderstandings. In order to operate a business appropriately, one must understand the basics of business communication and its essential role in creating success. Business communication is any form of communication, verbal or nonverbal, that is used to relay a message, promote a product or service or share information. business

3. E-communication

4. email Among the various types of communication, email remains popular in the business world for its efficiency and professionalism. Email reduces expenses and paper clutter, and can be less invasive than phone calls. In addition to its cost effectiveness and capacity for customization, email communication makes it easy to document business correspondence without wasting valuable office space. Email can also be an effective marketing tool, and simplifies interoffice communication.

5. Email-communication

6. Speed Communicating by email is almost instantaneous, which can enhance communications by allowing for quick dissemination of information and fast response to customer inquiries. It may also allow for quicker problem-solving and more streamlined business processes. As a result, small business owners can accomplish more in less time. Geographic Barrier Reduction Email reduces geographic and time zone barriers for businesses. Employees or contractors from around the world can communicate, regardless of their location. Likewise, customers can send sales questions and support requests by email based on their own time zone schedules. Targeted Marketing Email lets businesses market to targeted audiences. Customers can opt in to receive email communications about products they own, sales or new items. Customers who receive targeted emails based on their preferences are likely to be more receptive. Email marketing can also target customers based on their status with a business. For example, a business can tailor messaging to new customers, existing customers and repeat customers. Lower Costs Moving communications from physical mail to email can result in significant savings in postage costs, shipping supplies and employee resources. Businesses can also decrease customer service support costs by focusing on email customer support options rather than phone-based services. advantage

7. The Advantages of Email

8. 2. Only one topic per email message To make it easier for recipients (and yourself) to direct messages to different folders and search for them at a later time, try to limit the email to one topic. If you have two or more unrelated issues, consider to send more than one message. . Be sure that the recipient instantly knows who you are When writing email to someone who don’t know you, include your name, occupation, and other important information in the first sentences, followed by a statement telling the recipient why you are sending the email. . Be courteous, spare the CAPS, and leave out emotions It is a good rule to start with the recipient’s name, and to close the message with a “Regards” or “Best regards”. Include an appropriate signature so the recipient will understand clearly who you are. Add your email address just in case your address will not appear in the “From” field. . Email is for (relatively) short and distinct messages Email is a category of communication somewhere in between a telephone call and a letter, and it’s important to consider the time available for the recipient to read long passages of text while checking his/her email. Try to anticipate possible responses To avoid many back-and forth of messages when asking for something, give the recipient clear options using “if…then”, “if…so” and “if…not”. That will enable the recipient to reply clearly to your questions, and then it will not be necessary with follow-up questions. How to communicate…

9. Be aware of sobriety Nowadays it is expected that email conform to normal standards for professional correspondance . Unless you know the recipient very well, email is for distribution of facts, or other business-like information. Anyhow, email is not for discussions of someone’s actions or behavior.  Review for ambiguity and conciseness You are wise to review your message before you hit the “Send” button so that misunderstandings and typos are avoided. Check the message for ambiguous statements that could be interpreted the wrong way. . Double-check the recipient addresses, and more address stuff Beware of sending a message to people it isn’t intended for. For instance, make sure you haven’t hit the “Reply all” button when you mean to send reply to the sender only. . Preserve the thread When email communication goes back and forth and the subject line is meaningful, it is very easy for all conversation participants, yourself included, to keep track of history and to manage the messages. How to communicate….

10. How to communicate clearly and concisely in email 1. Only one topic per email message 2. Be sure that the recipient instantly knows who you are 3. Be courteous, spare the CAPS, and leave out emotions 4. Email is for (relatively) short and distinct messages 5. Try to anticipate possible responses 6. Review for ambiguity and conciseness 7. Double-check the recipient addresses, and more address stuff 8. Preserve the thread

11. 1 ) Not everyone has an e-mail account or access to e-mail at all times. 2) E-mail etiquette – no defined standards. Thus, people make up their own styles that can be very confusing. 3) E-mail is not confidential – E-mails can be obtained from central network even if deleted from personal computers. 4) Email is too often used to distribute inappropriate material, such as racial and gender jokes. 5) E-mail is too often used to avoid confrontation and can be easily misinterpreted. The challenges for using e-mail as communication

12. The top five most popular internet activities: