Business Continuity Plan BCP By InfosecTrain

From cyberattacks to natural disasters, downtime can cripple operations in minutes.
That’s why Infosec Train has built a 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐂𝐨𝐧𝐭𝐢𝐧𝐮𝐢𝐭𝐲 𝐏𝐥𝐚𝐧 (𝐁𝐂𝐏) designed to:
✅ Protect people, assets & stakeholders
✅ Keep critical functions alive (IT, Finance, Customer Service, Ops)
✅ Recover fast with clear RTO/RPO strategies
✅ Maintain client trust even in crisis

Because resilience isn’t optional—it’s survival.

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Business
Continuity Plan
(BCP)

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Table of Contents
Executive Summary
1. Introduction
2. Business Impact Analysis (BIA)
3. Disaster Recovery (DR) Strategy
4. Emergency Response Team
5. Training and Awareness
6. Appendices
7. Testing & Maintenance
8. Conclusion
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04-07
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11-12
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3. Executive Summary
This Business Continuity Plan (BCP) is designed to ensure the resilience and rapid
recovery of Azpirantz Technologies LLP which is a leading IT services firm critical
business operations in the event of unexpected disruptions. The plan provides a
structured approach to maintaining business functions and minimizing potential
impacts during crisis situations
1. Introduction
1.1 Purpose
Protect the organization's employees, assets, and stakeholders
Ensure minimal disruption to critical business operations
Provide a clear, actionable framework for responding to potential crises
Maintain the organization's reputation and financial stability
The purpose of this Business Continuity Plan is to:
1.2 Scope
Notes: Scope defines the boundaries of what you're protecting, evaluating, or
addressing in your security program. It clearly states what's included and
what's excluded.
This BCP applies to all business units, employees, IT infrastructure, and
third-party vendors that support Azpirantz Technologies LLP’s operations. It
focuses on restoring operations following a business disruption, such as a
server failure, cyberattack, or natural disaster.
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This plan covers all critical business units, including:
Information Technology
Human Resources
Finance and Accounting
Operations
Customer Service
Sales and Marketing
2. Business Impact Analysis (BIA)
Objective:
To assess the potential impact of disruptions on critical business functions and
establish recovery priorities for Azpirantz Technologies LLP.
2.1 Methodology
The BIA was conducted using a structured, data-driven approach to ensure
accurate impact assessment and prioritization. The process involved:
Comprehensive Interviews with Key Stakeholders
Engaged department heads and key personnel to identify mission-critical
operations.
Assessed business function dependencies and operational resilience.
Risk Assessment Workshops
Facilitated cross-functional discussions to analyze potential threats.
Evaluated financial, operational, reputational, and regulatory impacts.

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Critical Function Identification
Mapped core business processes essential for revenue generation and
service delivery.
Identified single points of failure and high-risk dependencies.
Impact and Recovery Prioritization
Categorized business functions based on financial impact, regulatory
requirements, and customer expectations.
Defined Recovery Time Objectives (RTO) and Recovery Point Objectives
(RPO) for each function.
Maximum Tolerable Downtime (MTD): 4 hours
Recovery Point Objective (RPO): 1 hour
Key Systems:
2.2 Critical Business Functions
2.2.1 Information Technology
Let’s image a hypothetical situation During a cyberattack, critical IT systems at
Azpirantz Technologies LLP may be locked, preventing employees from accessing
ERP, CRM, email, and communication systems. This can lead to delays in project
execution, disrupted client interactions, and operational paralysis.
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Email and Communication Systems
Network Infrastructure

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Maximum Tolerable Downtime (MTD): 8 hours
Recovery Point Objective (RPO): 2 hours
Critical Processes:
2.2.2 Financial Operations
If financial systems at Azpirantz Technologies LLP experience disruption due to a
cyber incident or IT failure, it could delay payroll processing, prevent financial
reporting, and disrupt invoice payments. This may cause regulatory
non-compliance and reputational risks.
Payroll processing
Accounts payable/receivable
Financial reporting systems
Maximum Tolerable Downtime (MTD): 6 hours
Recovery Point Objective (RPO): 2 hours
Critical Functions:
2.2.3 Customer Service
A cyberattack targeting customer service platforms can disconnect Azpirantz
Technologies LLP from clients, resulting in unanswered support tickets, missed
order requests, and technical assistance failures. This may negatively impact the
company’s reputation and revenue streams.
Customer support channels
Order processing
Technical support systems

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2.3 Impact Classification
2.3.1 Risk matrix for impact calculation
Risk Score calculations = Impact Level × Likelihood Level =3×4=12
A risk matrix is used to quantify the risk associated with potential business
disruptions. This matrix evaluates risks based on likelihood and impact:
By using this matrix, Azpirantz Technologies LLP can prioritize risks and allocate
resources accordingly.
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3. Disaster Recovery (DR) Strategy
3.1 System Dependencies & Risk Calculation
Interdependencies (e.g., CRM relies on IT infrastructure).
Risk probability and impact analysis (see Risk Matrix below).
Recovery costs vs. urgency (faster recovery is more expensive).
For Azpirantz Technologies LLP, RTO [Recovery Time Objective] further refined
based on:
Higher Risk Score = Lower RTO (Faster Recovery Required).
SOC has the highest risk (20 points) --> Must recover in 15 min - 1 hr.
HR/Admin has the lowest risk (4 points) --> Can recover in 24 hours.
Risk Matrix for Downtime Impact on Azpirantz:

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3.2 Recovery Strategies
3.2.1 IT Infrastructure Recovery
Primary Data Center: Primary Location Details
Secondary/Backup Data Center: Backup Location Details
Cloud Backup Solutions: Cloud Provider and Configuration
Data Replication: Real-time data mirroring
Backup Frequency:
Incident Commander: Name/Position
IT Recovery Lead: Name/Position
Finance Coordinator: Name/Position
Operations Manager: Name/Position
HR Representative: Name/Position
Communication Specialist: Name/Position
Emergency communication platforms
Alternate communication channels
Contact tree and notification system
Communication frequency during incidents
Critical systems: Hourly
Non-critical systems: Daily
3.2.2 Communication Protocols
4. Emergency Response Team
4.1 Emergency Response Team (ERT) Structure

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Immediate incident assessment
Activation of recovery protocols
Resource allocation
Stakeholder communication
Continuous incident monitoring
4.2 Team Responsibilities
Annual BCP training for all employees
Quarterly tabletop exercises
Incident response simulations
Role-specific emergency preparedness training
5. Training and Awareness
5.1 Training Program
Bi-annual plan review
Annual comprehensive update
Post-incident plan refinement
Continuous improvement process
5.2 Plan Maintenance

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6. Appendices
6.1 Contact Lists
Emergency Contacts – Internal crisis response team, first responders,
and key personnel.
Vendor & Supplier Contacts – IT service providers, cloud storage
vendors, and hardware suppliers.
Regulatory & Compliance Contacts – Authorities, legal advisors, and
compliance officers
This section provides key contact details to ensure swift communication during a
disruption
Alternate Work Locations – Designated physical sites for continued
operations.
Remote Work Capabilities – VPN access, secured communication
tools, and remote authentication methods.
Technology Recovery Sites – Backup data centers, cloud
environments, and secondary server locations.
Information on alternate work locations and technology infrastructure to support
business continuity.
6.2 Recovery Site Details
Incident Log Templates – Standardized forms for documenting
disruptions and response actions.
Essential templates and checklists to streamline incident response and recovery
efforts.
6.3 Documentation

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Communication Scripts – Predefined messages for employees,
clients, and stakeholders during a crisis.
Recovery Checklists – Step-by-step action plans for restoring
systems and business functions.
7. Testing & Maintenance
BCP Testing Frequency: Conduct quarterly simulations of
ransomware scenarios.
Plan Updates: Update BCP annually or after major incidents.
Training: Provide cybersecurity awareness training to all employees.
8. Conclusion
This BCP ensures that InfosecTrain (A brand of Azpirantz Technologies LLP)
remains resilient against disruptions. By implementing these strategies, the
company can minimize downtime, protect sensitive data, and maintain client trust.

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