Business Ethics, Social Responsibility, Sustainability

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Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -1
Chapter 10
Business Ethics/ Social Responsibility/
Environmental Sustainability
Strategic Management:
Concepts & Cases
13
th
Edition
Fred David

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -2

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -3
Business Ethics
Social Responsibility
Environmental Sustainability

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -4
Business Ethics
Principles of conduct within
organizations that guide decision
making and behavior

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -5
Business Ethics
Code of Business Ethics

A document that provides behavioral
guidelines that cover daily activities
and decisions within the organization

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -6
Ethics Culture
Ethics training should include:

A message from the CEO

Development and discussion of codes
of ethics

Procedures for discussing and
reporting unethical behavior

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -7
Ethics Culture
To align ethical and strategic decision
making:
Incorporate ethical considerations into long-
term planning
Incorporate ethical considerations into
performance appraisals
Encourage whistle-blowing
Monitor department and corporate
performance regarding ethical issues

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -8
Business Ethics
Social Responsibility
Environmental Sustainability

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -9
Social Responsibility
Actions an organization takes beyond
what is legally required to protect or
enhance the well-being of living things

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -10
Social Policy
Concerns what responsibilities the firm has to
its employees, consumers, environmentalists,
minorities, communities, shareholders, and
other groups
Should be considered during each stage of
strategy formulation, implementation, and
evaluation

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -11
Business Ethics
Social Responsibility
Environmental Sustainability

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -12
Environmental Sustainability
The extent that an organization’s
operations and actions protect, mend,
and preserve rather than harm or
destroy the natural environment

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -13
Environmental Sustainability
Strategies of companies are scrutinized
and evaluated from a natural
environment perspective
Employees, consumers, governments,
and society are resentful of firms that
harm rather than protect the natural
environment

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -14
Sustainability Report
Reveals how a firm’s operation impact
the natural environment
These reports are not required, but are
a good business practice

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -15
Managing Environmental Affairs in
the Firm
Managers must formulate strategies that preserve
and conserve natural resources and control pollution
Environmental strategies could include

Developing or acquiring green businesses

Divesting or altering environment-damaging
businesses

Striving to become a low-cost producer through
waste minimization and energy conservation

Pursuing a differentiation strategy through green
product features

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -16
Reasons Why Firms Should “Be
Green”
Consumer demand
Public opinion
Environmental advocacy groups
Federal and state environmental regulations
Lenders
Consumers, suppliers, distributors, and
investors
Liability suits and fines

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -17
ISO 14000/14001 Certification
International Organization for
Standardization (ISO)
A network of standards institutes of 147
countries
Largest developer of sustainability
standards in the world
Compliance is voluntary

Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 10 -18
ISO 14000/14001 Certification
ISO 14000 - a series of voluntary standards
in the environmental field
ISO 14001 – a set of standards included
within ISO 14000

Adopted by thousands of firms worldwide to
certify that they are conducting business in
an environmentally friendly manner

Results in an environmental management
system (EMS)
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