Business functions

1. Business Functions
Operations
Human Resources
Marketing
Finance

2. Involves organising the production of goods and
services in a business
Manufacturing business:
raw materials
machinery
production process
Operations
Service business:
support
Location and layout
People and equipment

3. responsible for organising
business’s employees
acquiring right people with
right skills
training and motivating staff
for better performance
ending employment when
necessary
Human Resources

4. links business and its
customers
identifies what customers
want and need
plans products and services
to satisfy customer demands
promotes goods and services
for business to the market
Marketing

5. Provides financial resources
to run business
Controls how resources are
used
Provides regular reports on
various aspects of business
performance
Finance