UKM Digital Business Model Canvas
Key Partners •Key ActivitiesUnique Value
Propositions
Customer
Relationships
Customer
Segments
Key Resources Channels
Cost Structure Revenue Streams
Strategic Technology Partners:
1Route, 8DGE, ValetShieldSdnBhd,
Awantec, Servedeck, ChupSdnBhd,
TRIDIMAS SdnBhdand other IT
players in the industry.
UKM Holdings:Provides institutional
support and aligns the initiative with
UKM’s strategic goals, and UKMSC2
development.
Government Agencies:Collaborate
with agencies for regulatory support,
funding, and alignment with national
digital economy initiatives.
•Platform Development: Continuously
improve the digital platform for
groups.
•Partnership Management:
Collaborate with strategic partners to
expand services.
•Marketing and Sales: Promote digital
services to groups and potential users.
•Research and Development:
Integrate new technologies such as
5G, AI, and IoT
•The key resources are: technology
infrastructure (servers, cloud storage,
networking),
•Human Resources via strategic
partners (IT, business development,
marketing, support)
•Intellectual Property (proprietary
technologies, software, platforms)
•Financial Resources (funding from
partners, investors, revenue from
services).
•Innovative Digital Solutions:
Cutting-edge digital services and
solutions for education, research,
and business.
•PartnershipOpportunities:
Collaboration platform for
academia, industry, and
Government.
•Scalability: Flexible solutions that
can grow with users' needs meeting
up with UKM’s Digital need &
UKMSC2 initiative
•5G Integration: Leveraging 5G
technology for enhanced digital
services and connectivity.
•Comprehensive Support: Full-cycle
support from development to
implementation by partnering
strategy
•Personalized Service: Offering
custom design services to meet
specific client needs.
•Customer Support: Providing
dedicated support for bulk orders &
custom projects.
•Partner Networks: Using partners'
distribution channels to reach new
clients
•Direct Sales: Engaging directly with
potential clients
•Joint Marketing Initiatives:
Collaborating with partners on co-
branded marketing campaigns
•Referral Programs: Encouraging
partners to refer clients to UKM Digital
for mutual benefits
•Medical Health: UKMSC2
•Educational Institutions:
Universities, schools, and research
centers.
•Government Agencies: Entities
focused on digital transformation
and public services.
•Private Sector: Companies looking
for digital solutions for business
processes and communication.
•Startups and Innovators: New
businesses needing scalable digital
platforms and technologies.
•Minimal Direct Project Costs: Since most projects are fronted by partners, direct costs related to
project execution are minimal.
•Operating Costs: Partners cover basic operational expenses.
•Staff Costs:Salaries and benefits for key staff focused on partnership management, coordination,
and business development.
•Marketing and Networking: The expenses related to promoting UKM Digital’s services and
building relationships shared with partners
•Technology and Platform Maintenance: The costs by POC Business Model Strategy.
•Legal and Compliance: Costs related to contract management, legal fees, and ensuring regulatory
compliance in alliances.
•Commission Fees: Earn a percentage from transactions.
•Service Facilitation Fees: Charge for coordinating and managing services.
•Subscription Models: Offer subscription-based access with premium features.
•Consulting and Advisory Fees: Provide strategic consulting services.
•Referral Fees: Gain revenue from referring clients to partners.
•Partnership Revenue: Earn income from collaborative projects.