Call Management Leeds Call Recording Leeds Call Statistics Leeds.pdf

LILYCOMMUNICATIONSLT 7 views 9 slides Aug 26, 2024
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About This Presentation

At Lily we offer Call Recording and Call Statistics software to allow real-time monitoring, complete call management and recording through the Call suite. It helps to identify customer service trends, monitor staff performance and for training purposes.


Slide Content

Empowering Real-
Time Insights

Visualize Lily's Call Suite
software through a generic
statement slide

Key Features
Real-time monitoring for immediate insights. Track and improve staff performance.Record calls for compliance and quality assurance.
Monitoring Recording Tracking

Benefits
Identifying service trends for proactive actions. Enhancing training through staff performance monitoring.Improving customer service with real-time insights.
Trends Service Training

CONTACT WITH US
WEBSITE
https://www.lilycomms.co.uk/call-management.html
EMAIL
[email protected]
PHONE NO
03435071111

Explore usage data, analyze call duration, and monitor call volume
to gain valuable insights for optimizing customer service and
improving staff performance.
Statistics

Data Analysis

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Monitoring
At Lily, we empower organizations with Call Recording and Call Statistics
software for real-time oversight, quality assurance, and performance evaluation
in the Call suite. It enables identifying customer service trends, monitoring staff
performance, and facilitating training.

Training
Enhance Programs
Utilize call data for tailored training sessions.

Improve Skills
Equip staff with real-time feedback for skill development.

Emphasizing the value
of Lily's Call Suite
software
Conclusion