Cantik group PPT - business process proposal.pptx

this is an template for business process road maps

1. Business Process & Improvement Planning

2. Assumption This business process and improvement planning presentation is based on the results of interviews and information available on the internet.

3. 3 Month Planning We need to describe the pain-point from every department end-to-end process and crate Priorities timeline Gathering Information 01 There are 4 frameworks in improving a company's processes: BPR, Six Sigma, Lean, and TQM. Decide and Design FW 02 The design must be committed by every stakeholder in order to achieving the goals Implementation 03 After the implementation we need to Check the compliance from every department. Compliance Process 04

4. Timeline Style 1 st Month 2 nd Month 2 nd Month 3 rd Month Gathering Information Validate and check all the SOP Measure all lead time process and scenario Measure system availability Decide and Design FW Designing interim process improvement based on current condition Presenting the design, requesting commitment from all stakeholders. Implementation Performing UAT Deploy the design Compliance Process Check the compliance implementation Measure all the lead time process after implementation

5. Problem Statement Office stationary Reimbursement mechanism Other GA stuff GA Backoffice team Currently, the backoffice team lacks a proficient HR system (based on information from Ms. Ira) and frequently encounters difficulties with human resources when overtime is needed (based on information from Ms. Helen). HR-GA Issue Recruitment Mechanism Performance Appraisal Day Off Remuneration Work Load Analysis HR

6. Other Department N/A Dering Ponsel Inventory Management Is POS application connected to ledger? Is WLA from every store measured? Cantik Cellular Service Excellence Is POS application connected to ledger? Is WLA from every store measured? Salon Cantik Inventory Management Is POS application connected to ledger? Is WLA from every store measured? Maiso *POS : Point of Sales *WLA : Work Load Analysis

7. Continuous Improvement Integrated System Improvement Work Load Analysis Audit Stock Opname Lean-Six Sigma Customer Review Mystery Shopper