4
•Pitching an idea/project
•Setting team expectations
•Making a work-related decision
•Describing your accomplishments
Transform Your Language:
speak the language of outcomes when speaking
about what you do when talking about what you
do…
5
Transform Your Language:
you do…
Pitching an idea/project
Setting team expectations
Instead of saying…
•It’s a much needed
service
•Employees will really
like it
Say…
This will increase our customer
satisfaction while reducing our
costs by x%
Instead of saying…
•We have a June 15
deadline to finish this
project
•I’d like you to work on
x project
Say…
This project is crucial to our
goal of increasing our market
share by 65%. On time
delivery is the number 1
priority for our new customers
6
Transform Your Language:
do…
Instead of saying…
•We need to continue this
initiative, even if our project
managers don’t like it
•We need to transfer these
activities to Z division.
Say…
This initiative will significantly increase our
profit margins and increase customer retention
by x% based on recent customer surveys.
What are the specific concerns of the project
managers that we can address without negatively
impacting our costs or customers?
Instead of saying…
•I completed the
project in 3 weeks,
ahead of schedule
•I launched the Zigma
activity
Say…
Because I completed the project 3 weeks
early, we contributed 600K to the
bottom line
6
Succeeding in the ‘new’ world
Organizational Flexibility
Results achieved via
cross-boundary,
virtual networks,
& full ecosystem
Strong “outside-in” view
to stay alert to possibilities
Innovation in every aspect of
the business
Changing directions quickly
Personal Resilience
Work in ambiguous
environment
Easily letting go of the past
Wide-open to new
possibilities and diverse
perspectives
Having influence rather than
power
An Expert Model
The Nine Work Strategies
Core skills
And Strategies
Taking initiative
Technical Competence
Other Cognitive Abilities
Self-Management
Networking
Leadership Followership
Perspective
Teamwork Effectiveness
Show-and-Tell
Organizational Savvy
Six Career Options
Vertical
Traditional
advancement in
organization; brings
increased money,
power or prestige.
Enrichment
Expand
responsibility of
current job to
acquire relevant
competencies.
Lateral
Change in job
with no increase
in responsibility,
status or pay.
Exploration
Collect
information
useful for
planning next
career move.
Realignment
Move downward
to find better ‘fit’
with interests,
balance outside
responsibilities or
learn new skills.
Relocation
Move out of
organization if
skills, interests or
values do not
‘match up’ with
available work.
1. They are viewed as outstandingat what they do
•Guru in their craft
•People like to work with them
2. They are shockingly well known
•By decision-makers andthe people decision-makers listen to
3. They take intelligent risks
What we have observed from those
who seem to have successful careers
… universal & ubiquitous factors
The ‘top’ 10 Tips of the trade…
TIP 1:
Do not look for “the” magic solution
There is none
TIP 2:
It’s not about having a plan…
it’s about “always being ready”
TIP 3:
Be great in the areas you are best in.
Your personal brand. Yourunique Value
TIP 4:
You are your best career manager …
Awareness:Good leaders are self aware
Choice: Decision -It’s up to you
Change: What/How
TIP 5:
Moving for ‘extrinsic’ reasons only
may be a recipe for disaster
TIP 6:
Recognize when it is time to move
TIP 7:
Nothing compares
to on-the-job experience & learning
TIP 8:
Do Not fear failure
TIP 9:
Surround yourself with people
who are better than you
Tip 10
Put things in perspective and have
FUN!
Question to consider in your career
journey and in selecting your career options
What does success mean/look like for you?
What are your key identifiers with the ‘next level’?
What are you willing to change to get to the next level?
What are the contributions you want to make?
What would a “good result” look like? ??
*From “The Seven Habits of Highly Effective People”
Circle of
Control
Circle of Influence
Circle of Concern
Leadership
mindset
Victim
mindset
Invest in areas of influence/control
•Why should I apply, they probably have someone in mind already
•There are risks moving out of my “comfort zone”
•I cannot talk to my boss about an opportunity, s/he may think I am not
committed
•Failure is opposite to career development
•Networking is for self promoters
•I will never move up as my boss will never go anywhere
•I am not mobile…. I must as well forget about ever evolving….
Self-limiting career beliefs