Case Study acmegrade on Ranjit's solar system business

HR, Finance, Operations, Marketing Sales and Service

1. ACMEGRADE HUMAN RESOURCES GROUP PROJECT PRESENTED BY SONAL KUMARI|VIDHI DHAMEJANI | SANIA PURI | NIDA FARHEEN SHEIKH

2. Case Study 1 Ranjit is running a Solar system in collaboration with Various leading brands. He has several orders in his hand; unfortunately, he does not have sufficient manpower in his office and at the site. Presently, he does not have any systems in his office or at the sites. With 3 manpower in his office and 2 on the installation side, there is no project manager. He has 10 projects in his hand in home segment and 5 orders in the Industrial segment. You are appointed as a Strategy Consultant to design the entire team of Ranjit and how you can design a business strategy for the implementation of best practices in HR, Finance, Operations, Marketing, Sales, and Service domains .

3. THIS CASE STUDY PRESENTS A CLASSIC SCENARIO OF A GROWING BUSINESS FACING OPERATIONAL CHALLENGES DUE TO A LACK OF MANPOWER AND ESTABLISHED SYSTEMS.

4. As a strategy consultant, here’s how I would approach Ranjit’s situation :

5. HR DOMAIN: RECRUITMENT : HIRE SKILLED PROFESSIONALS FOR OFFICE AND INSTALLATION TEAMS. TRAINING: PROVIDE REGULAR TRAINING SESSIONS FOR INSTALLATION TECHNICIANS AND OFFICE STAFF. PERFORMANCE MANAGEMENT: IMPLEMENT PERFORMANCE MANAGEMENT SYSTEM TO MONITOR EMPLOYEE PERFORMANCE. EMPLOYEE ENGAGEMENT: FOSTER A POSITIVE WORK CULTURE THROUGH TEAM – BUILDING ACTIVITIES AND EMPLOYEE RECOGNITION PROGRAMS.

6. FINANCE : IMPLEMENT A FINANCIAL MANAGEMENT SYSTEM TO TRACK INCOME, EXPENSES, AND PROFITABILITY. DEVELOP A BUDGET AND FINANCIAL FORECASTING PROCESS TO ENSURE FINANCIAL STABILITY. ESTABLISH A CLEAR PRICING STRATEGY AND PAYMENT TERMS FOR CUSTOMERS. OPERATIONS : IMPLEMENT A PROJECT MANAGEMENT SYSTEM TO STREAMLINE OPERATIONS AND IMPROVE EFFICIENCY. DEVELOP STANDARD OPERATING PROCEDURES FOR INSTALLATION AND CUSTOMER SERVICE.

7. MARKETING DOMAIN: CREATE A STRONG BRAND IDENTITY AND MESSAGING TO DIFFERENTIATE RANJIT’S SOLAR SYSTEMS. DEVELOP A COMPREHENSIVE MARKETING PLAN UTILIZING DIGITAL MARKETING, SOCIAL MEDIA, AND TRADITIONAL CHANNELS. SALES DOMAIN : TRAINED THE SALES TEAM ON EFFECTIVE SALES TECHNIQUES AND PRODUCT KNOWLEGDE. OFFER COMPETITIVE PRICING AND FINANCING OPTIONS TO ATTRACT CUSTOMERS . SERVICE DOMAIN: ESTABLISH A SERVICE LEVEL AGREEMENT (SLA) TO ENSURE TIMLEY AND EFFICIENT SERVICE . OFFER EXTENDED WARRANTIES AND MAINTENANCE PLANS TO GENERATE RECURRING REVENUE.

8. CONCLUSION: BY IMPLENTING THESE STRATEGIES, RANJIT CAN BUILD A STRONG TEAM, IMPROVE EFFICIENCY AND INCREASE PROFITABLILITY, ULTIMATELY ACHIEVING SUCCESS IN THE SOLAR INDUSTRY .

9. THANKYOU