causes of grievances & grievances redressal procedure STEPS

MBA

1. Human Resource M anagement Topic- CAUSES OF GRIEVANCES & GRIEVANCES REDRESSAL PROCEDURE PRESENTED BY, SACHIN SOMANNA M.P,

2. EMPLOYEE GRIEVANCES DEFINITION: According to Dale Yoder, “ Grievance is a written complaint filed by an employee and claiming unfair treatment”. According to Keith Davis, “Grievance is any real or imagined of personal injustice which an employee has, concerning his employment relationship”.

3. Causes of Grievances 1. Management Practices i . Management Style ii. Social Distance iii. Implementation of personnel policies iv. Communication Gap v. Supervisory Practices

4. 2.Grievances Resulting From Personal Maladjustment i . Employee attitude ii. Health Problems iii. Impractical expectations 3.Working Conditions

5. Grievance Redressal Procedure Steps in Grievance Redressal Procedure 1. Identification of grievance 2. Define correctly 3. Data collection 4. Analyze and solve 5. Implementation and follow-up