CCI draft version 3 used in the university

CCI draft version 3

1. Customer Centric Innovation Team#4 Teamwork project

2. Global social trends impacting commercial housing Millennials as home buyers Low carbon world & Renewable energy People in search of a resilient and safe community By 2030, UN estimates than 40% of the world population will need access to affordable housing Millennials dominating residential real estate buyer's market (38% in the US). A social and digital approach to real estate Low-carbon lifestyles are here to stay. Consumers expect brands to step up. Growing focus on the energy efficiency of buildings – and the technology that can make a difference Home ownership & Affordable housing What is the demand? Consumer expects a holistic experience rather than simple house buying: Fast tracing and environmentally friendly solutions. Affordable with several credit options & low cost of maintenance Safety, resilient community to live and act. Inclusivity in buying options & use of emerging tech and digital tools. Our Unique Opportunity Improve the quality of people’s life through sustainable and affordable housing solutions, integrating latest technology and digital tools. Create a safe, inclusive and resilient human settlement environment where people will act as part of a community. Protechs grow popular. Time to consolidate Demand for intelligent real estate tech rang loudly in 2021, as proptechs garnered record investment. We are best equipped to design, execute & implement Funded and supported by one of the wealthier funds in the world. Ability to create quick synergies with key players in Saudi Arabia (governmental, banking, energy) and globally ( protechs’ & fintech’s) Neom(*) a $550 bio mega city project will happen in our country Saudi Arabia Awarded in 2021 as the country with biggest and boldest real estate projects (*): Neom is the futuristic  mega-city 33 times the size of New York City.

3. Consumer journey and impact analysis Plethora of different solutions available but none which are end-to-end, leaving the ability through APIs to orchestrate a multiple of best-in-class solutions throughout the journey. Possibility to use multiple of filters to adapt to all potential needs Implication: Entire journey can address all trends. Search Decide Buy Manage Share Decide Home ownership & Affordable housing Millennials as home buyers Proptech grows & consolidates Search of a resilient & safe community Low carbon world & Renewable energy Social Media profile can be added to ML to build proposed offer 3D or even Metaverse versions of the community to visit which can be visited virtually Optimized search reduces number of visits and carbon emissions Agent available via app 24/7 supported by chatbot Simply book appointments digitally via app Share rating of community based on social profile Information regarding green subsidies available to help make decision Transaction conducted via mobile, important when banking inaccessible Option to conduct virtual inspections to speed up process Local banks options or peer-to-peer banking to support local community Paperless process with notification along entire journey Potential to create smart contract as proof of ownership Book services through the app, voice activated concierge via Alexa Co-housing, managing of shares space Upgrade energy efficiency or production through out the life of home Notification and Community News provided via app Create a Social media community page to share insights and news Car sharing possibility Share carbon footprint goals & performance at community-level 01 02 03 04 05 Initial slide

4. Consumer journey and impact analysis Acquire or partner with impactful protechs’ to benefit from innovative solutions in development, energy management, safety & “ smart city” execution. Possibility to use multiple of filters to adapt to all potential needs Generate CX value by 5 key differentiating factors Search Decide Buy Manage Share Decide Home ownership & Affordable housing Millennials as home buyers Proptech grows & consolidates Search of a resilient & safe community Low carbon world & Renewable energy Social Media profile can be added to ML to build proposed offer 3D or even Metaverse versions of the community to visit which can be visited virtually Optimized search reduces number of visits and carbon emissions Agent available via app 24/7 supported by chatbot Simply book appointments digitally via app Share rating of community based on social profile Information regarding green subsidies available to help make decision Coalition with trustworthy banks and fintech's to provide affordable & inclusive credit. Option to conduct virtual inspections to speed up process Local banks options or peer-to-peer banking to support local community Paperless process with notification along entire journey Potential to create smart contract as proof of ownership Book services through the app, voice activated concierge via Alexa Co-housing, managing of shares space Develop upgrade plans for maintenance / energy consumption with latest tech integration & prof. services. Notification and Community News provided via app Introduce a digital marketplace with sharing economy driven initiatives & e-commerce solutions Share carbon footprint goals & performance at community-level 01 02 03 04 05 Invest & design a social media community channel to promote safety & sustainable ways of living. Proposal for second slide Margarita

5. 5 bullet actions how to address it 01 02 03 04 05 VR experience Visit Schedule Share with others Home services Neighborhood services Integrated with local Stores Cleaning, plumbing, painting, transportation, etc.. For residents and all ROSHN communities Actionable Levers Marketplace Professional Services 01 E-commerce Community Mobile app Property search Marwan’s slide proposed Highlighted ideas for inclusion in final deck

6. 5 bullet actions how to address it Edit Text Insert your desired text here. Edit Text Insert your desired text here. Edit Text Insert your desired text here. Edit Text Insert your desired text here. Edit Text Insert your desired text here. 01 02 03 04 05 Alternative format for last slide