chapter 06.pptx in business environment and its essenetialityt

business environment is very crucial for our business today.

1. Technological Environment Chapter six

2. Technology: Technology as a “ Systematic application of scientific or other organised knowledge to practical tasks”.( J.K. Galbraith). Technology is providing dramatic change to our current world. Technology

3. Change: The first feature of technology is the change and then more change. I, e Google book e-book reader. Technology forces on people whether they are prepared for it or not. Features of Technology

4. Widespread effect: The effect of technology is worldwide. It also reaches to most isolated places cannot escape it. For example, GP at St. Martin’s island, microwave communication from satellites.

5. Features of technology cont…

6. Self reinforce: Technology is self reinforcing. Alvin Toffler said “ Technology feeds on itself” and “ future shock”. Technology makes more technology possible. For example Mobile phone has been replace to the land phone. Wheel, electricity and wireless communication technology has developed the world so far. Features of technology cont…

7. Self reinforce: Technology is self reinforcing. Alvin Toffler said “ Technology feeds on itself” and “ future shock”. Technology makes more technology possible. For example Mobile phone has been replace to the land phone. Wheel, electricity and wireless communication technology has developed the world so far. Features of technology cont…

8. Job creation: It is apparent that technological innovation shrinks jobs. But it also renders new jobs through industrial development. Features of technology cont…

9. Technology is challenging: Technology has both positive and negative effect in the globe. Technological innovation is featured in both creation and destruction. For example dynamite, blackmailing. Features of technology cont…

10. There are some impacts of technology that we see in our everyday lives through social change, economic change and organisation’s structural change. Technology reaches people through business: Technology works with discoveries and business converts that discoveries into goods and services. I,e optical fibre, silicon chip. Impact of technology

11. High expectations of consumers: Technology enhances customer’s expectation of new varieties of products, superior in quality more safe and more comfortable. Research and Development (R&D) helps to meet new expectations. Impacts of technology cont…

12. System complexity: Technology has resulted in complexity. Modern machines work better and faster but when it fails creates complexity. It requires experts to repair. The experts may not be always available. For example only failure of power supply will cause the postpone of other activities. Impacts of technology cont…

13. Social change: The role of technology on social change may be observed in more than one way: First one is change is In social life. For example Refrigerator, mobile phone. One invention can destroy economic basis of a city, displace thousands of workers. Impacts of technology cont…

14. Secondly, technology directly changes the patterns of social life. An invention may open new employment opportunities to women. Technological development may basically change the stratification system of a community. For example call centre service. Impacts of technology cont…

15. Thirdly, though the social differences tend to be ironed out, status differences are likely to be created by technological advancement. For example Nokia1600, iphone4, Toyota corolla, Porsche car. Impacts of technology cont…

16. Finally, The way we cook, communicate, use media and work are affected by technology. Even the language we use, social changes are also reflected in our vocabularies, such as telecommunicating, house-husband, surrogate mother and domestic partner all represent change in society. Impacts of technology cont…

17. Increased of productivity: The most fundamental effect of technology is greater productivity in terms of quality and quantity. For example productivity has increased in labour force with the help of technology. Impact technology cont…

18. Need to spend on R&D: Research and Development is very much significant to improve product and services. Technology has made it now more easy and effective than previous time. For example SPSS software to conduct research and development. Impact technology cont…

19. Total quality management(TQM): Total quality management is an integrative philosophy of management for continuous improving the quality of products and process. TQM is ensured by meeting expectations of all the stakeholders groups. Total quality management refers to deep commitment of an organisation to quality. Impact of technology cont…

20. There are some traditional beliefs regarding TQM which has been discarded (reject): High quality costs more Quality can be improved by inspection Defects cannot be eliminated completely Impact of technology cont…

21. The new principles regarding total Quality Management (TQM): Meet the customer’s requirements on time, the first time and 100% of the time Strive to do error-free work Manage by prevention not by correction Measure the cost of quality Be committed and perform accordingly Impact of technology cont…

22. Business process reengineering (BPRE): Business process reengineering is the analysis and design of workflows and process within an organisation. It involves with how things would be done. I,e CAD & CAM, robot. Impact of technology cont…

23. Flexible Manufacturing systems (FMS): Flexible manufacturing systems is another by-product of technology. Gone are the days of one machine producing multiple units of one components. It can now make dozens or even hundreds of different parts. Impact of technology cont…

24. Technology is: High risk Costly and uncertain activity So, we need to maintain it efficiently and effectively New product can be easily duplicated or closely imitated. It is bad for original innovator. As a result the motivation for the further innovation declines. Management of technology

25. Importing technology is problem. Because the spare parts are not available locally. Some developing countries are not willing to lend the technology because they think that they are rivals (competitors). Technology causes Pollution. Smoke, smell, noise and effluents (wastes) and dust are generated by industrial establishments. Management of technology

26. Thus the end of this chapter Thanks for your cooperation Impact of technology