CLASSIFICATION OF BUSINESS REPORTS Khairunnadiah & lew weng yew
5 distinct categories of business report Business report classifications fall into six distinct categories Mode of presentation Level of formality Length of the report Location of the receiver Flow of the communication
MODE OF PRESENTATION Oral report Presented verbally/ through oral media after investigating the matter Less effective – no documentary device Written report Presented in written form Prepared by following specific format More effective – well documented
Level of formality Formal Detailed Examines a complex problem in depth Following specific formats This type of report again can be divided in two categories: Informational Presents information on particular topic but does not provide any explanation and recommendations. EG: Annual reports and progress reports of taskforces Analytical Present and analyze data as well as interpreting the data and make recommendation . EG: Feasibility reports, request approval, evaluation of investment project
Informal Prepared to assists routine managerial functions . Written by subordinates Short in length and written in letter or memo, format Less planned.
Length of the report Short Report Less time is allotted for the preparation of this type of report Examples : Interim progress reports, personal activity repot, etc. Long report Length of long report may be more than hundred pages depending on the nature and importance of the matter . In depth analysis is made to prepare a long report Time consuming and formal in nature.
The location of the receiver Internal Communication Communication among the members of an organization That is when executives and employee of an organization communicate each other within the organization then it will be labeled as internal communication External Communication When executives and employees of an organization communicates or exchanges information with outsiders of the organization
Flow of the information Vertical Communication When communication takes place between superior and subordinates The flow of information can be of two types: (i) Downward: From higher authority to lower authority (ii) Upward: From subordinates to higher authority Horizontal Communication This type of communication flows between employees of equal level . Cross / Diagonal Communication Communication across the formal chain of command In this case executives and employees of different departments and of different levels communicates each other without maintaining the official channels.