communicating effectively in meetings and conversations

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communicating effectively in meetings and conversa
,
technique of conducting a meeting
,
ten commandment of listening
,
type of nonverbal communication
,
the reinforcing role of nonverbal communication

1. communicating effectively in meetings and conversations

2. the prevalence of oral communication on the job in all businesses oral communication is more prevailing than written communication most oral communications are informal here the most important form of oral communications are oral reporting public speaking

3. informal workplace talking elements of professional talking voice quality style word choice adaptation to your audience courtesy in talking conducting and participating in meeting can be extremely formal or extremely informal quality of the communication determine the success of the meeting

4. technique of conducting a meeting parliamentary procedure plan the meeting follow the plan move the discussion along control those who talk too much encourage participation from those who talk little control time summarize at appropriate places take minutes- official notes kept during a meeting

5. T echniques for participating in a meeting follow the agenda participate do not talk too much cooperate be courteous using the phone professional voice quality courtesy effective phone procedures effective voice mail techniques courteous use of cell phones

6. the nature of listening sensing filtering remembering improve your listening ability active listening back- channeling accuracy of interpretation

7. T en commandment of listening stop talking put the speaker at ease show the speaker you want to listen remove distractions empathize the talker be patient hold your temper go easy on argument and criticism ask questions stop talking!

8. the reinforcing role of nonverbal communication in either part of speaking or listening in oral communication aware of nonverbal communication digital natives- generation x, generation y millennials who are overreliance on computer aided communication digital natives must be more aware of nonverbal skills and take special effort to develop them

9. type of nonverbal communication body language use of space intimate 18 inches personal 18- 4 feet social 4-12 feet public 12 and more use of time paralanguage