Communication and its types_0837Communication and its types_08375151.pptx
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May 27, 2024
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Communication and its types_083751
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Communication and its types KMU IHS MARDAN DPT 4 TH SEMESTER
COMMUNICATION Communication means transferring thoughts, information, emotion and ideas through gesture, voice, symbols, signs and expressions from one person to another. It is the process of exchanging information, ideas , thoughts , feelings, emotions through speech, signals , writing and behavior.
Process of communication Three things are most important and essential in any communication process they are Sender, Receiver and the Channel (medium). The sender is encoding the message in any form like voice, written or any signs. So, they are offered as Encoder The receiver is decoding the message from the sender to understand the message. So, they often called as Decoder . Channel : Any messages or information needs some channel or a medium. Example: television is an audio visual medium which decodes the electronic signals into an audio visuals to the audience
Types of communication There are 2 types of communication. Each tyope having its sub types Verbal communication Non verbal communication VERBAL COMMUNICATION: The communication happens through verbally, vocally or through written words which express or convey the message to other is called verbal communication. Verbal communication is the use of language to transfer information through speaking or sign language.
Types of verbal communication Oral communication: A communication which happens through word of mouth, spoken words, conversations and also any messages or information are shared or exchanged between one another through speech or word of mouth is called oral communication. Example: Public speech, News reading, Television, Radio, telephone and mobile conversations . Written communication: A communication happens through any word written or often written sign which refers the languages uses in any medium is called written communication. Example: Simply any hand written, typed, Newspaper, printed word documents, letters, books and magazines.
Non verbal communication Any communication without word of mouth, spoken words, conversation and written languages are called Non-Verbal Communication. It happens through signs, symbols, colours , gestures, body language or any facial expressions. Nonverbal communication is the use of body language, gestures and facial expressions to convey information to others. both intentionally and unintentionally. For example, you might smile unintentionally when you hear a pleasing or enjoyable idea or piece of information. Nonverbal communication is helpful when trying to understand others’ thoughts and feelings.
If they are displaying “closed” body language such as crossed arms or legs, or hunched shoulders, they might be feeling anxious, angry or nervous . If they are displaying “open” body language with both feet on the floor and arms by their side or on the table, they are likely feeling positive and open to information.
Other types of communicatio n Formal communication: offices , schools etc Informal communication: home , family gatherings etc Intrapersonal communication: with oneself like decision making Interpersonal comunication : with other people Mass communication: electronic communication.
Modes of communication Communication is the process of sharing information between individuals using a set of common rules, behaviours , symbols, and signs. Thus, there are five modes of communication: Interpretative Communication Presentational Communication Interpersonal Communication
Interpretive communication Example : For example, in a class, the learners may not understand every word said by the teacher but are expected to understand the main crux of the topic.
Interpersonal communication interpersonal communication is the process by which people exchange information through verbal and nonverbal messages . interpersonal communication can encompass oral, written, and non-verbal forms of communication, the term is usually applied to spoken communication that takes place between two or more individuals on a personal or face-to-face level. Examples of Interpersonal Communication include: Interview Telephonic Conversations Interactive Sessions Debates E-mails Text Messages
Factors effecting non verbal cues of communication The various factors that affect the non verbal communication and factors that affect them are as follows: 1 . Environment: The environment plays a important role in the communication process non verbally because it can affect the various attributes of the person. For example, when a person is trying to communicate with gestures to another person, factors like the distance between them, the presence of other people and also the place in which they are present can deter the quality and the extent of the communication. This is the main method in which the environment affects the non verbal communication. 2 . Appearance: The appearance of a person can also affect the non verbal communication. The reason for this is that only when the individual has a certain appearance will the other people be interested in the process of communication. The appearance of some people puts you off and there are many other people whose appearance makes you to want to talk to them more. Try to be in the second category for your communication to be effective.
Posture: The posture makes or breaks the communication. The main aspect of the posture is that a person can appear to be interested or disinterested in what is being said.Posture is an important aspect of non verbal communication . 5 . Gestures: Gestures are an important part of the non verbal communication and a speaker who talks with gestures appears more dramatic and there are more followers to this kind of speaker. Facial expression: The facial expression plays a major role in the non verbal communication. A person who has a great expression while talking is able to communicate more things to the audience than a person who has an expressionless face. This is a strategy that is increasingly being employed by many great speakers.
cultural differences: Different cultures interpret non verbal cues in different ways. Individual personality: Personal traits impact how non verbal cues are expressed and perceived . Emotional states: Emotions influence facial expressions, body language, and tone. Social norms: Expected behaviors within a specific social or cultural context. Gender roles: Societal expectations regarding non verbal expressions based on gender.
Characteristics of good communicator Active listening Empathy Emotional intelligence Conscious Body language Concise: should not include unnecessary details Eye contact Self awareness Focus and attention Good listener sincerity