Communication can be regarded as a two way process of exchanging or shaping ideas, feelings and information.
Size: 2.01 MB
Language: en
Added: Nov 27, 2020
Slides: 36 pages
Slide Content
Communication Barrier
Contents Introduction & definitions of communication. Communication process. Barriers of communication. Overcome on barriers of communication.
INTRODUCTION Communication can be regarded as a two way process of exchanging or shaping ideas, feelings and information. Broadly it refers "to the countless ways that humans have of keeping in touch with one another“ Effective communication is to share meaning and understanding between the person sending the message and the person receiving the message.
WHAT IS COMMUNICATION ??? COMMUNICATION IS THE ART OF TRANSMITTING KNOWLEDGE, IDEAS, INFORMATION AND THOUGHTS FROM ONE PERSON TO ANOTHER. THE TRANSFER SHOULD BE SUCH THAT THE RECIEVER UNDERSTANDS THE MEANING AND THE INTENT OF THE MESSAGE AND GIVE PROPER FEEDBACK
Communication Process Communication which is the basis of human interaction is a complex process. It has the following main components 1. sender (source) 2. receiver (audience) 3. message (content) 4. channels (medium) 5. feedback (effect)
BARRIERS OF COMMUNICATION Unplanned distortion during the communication resulting in the receiver obtaining a different message than that sent by the sender is referred to as barriers in communication (also called as “Noise” or “distortions” in communication).
What is a Barrier in communication? Every obstacle that stands between the sender and the receiver. The most important thing is the message. This message should be clear enough in order to avoid misunderstandings. Seek feedback to check that the message is understood.
TYPE OF BARRIER Physical Barrier Cultural Barrier Language Barrier Perception Barrier Emotional Barrier Gender Barrier Organizational Barrier
Physical Barrier Physical barriers is relate to disturbance in the immediate situation which can interfere in the course of an effective communication Some of them are easy to alter whereas some may prove to be tough obstacles in the process of effective communication.
FACTORS CAUSING PHYSICAL BARRIER Distraction in environment Ignorance of medium Physical Disability Time and Distance
HOW TO OVERCOME Self motivated Removing obstacles Yourself To be updated with latest technologies Choosing a suitable environment
Cultural Barrier Cultures provide people ways of thinking, way of seeing, hearing, and interpreting the world. Similar words can mean different things to people from different cultures even when they talk the same language.
FACTORS CAUSING CULTURAL BARRIER Religion Cultural background Behavior and nature
HOW TO OVERCOME Cross culture environment Work in groups and meet with group members frequent Have a through knowledge of your counterparts culture background
Language Barrier Inability to converse in language that is known by both the sender and receiver is the greatest barrier to communication When a person uses inappropriate words while conversing or writing It could lead to misunderstanding between the sender and receiver
FACTORS CAUSING LANGUAGE BARRIER Multiple language Inadequate vocabulary Interpreting difference Region
HOW TO OVERCOME Frequently check for understanding Speak slowly and clearly Be specific Be patient Learn Different languages
Perception Barrier The most common problem is that the people have Different Opinion The varied Perceptions of every individual give rise to a need for communication We all have our own preferences that act as filters on our experiences of people event and information
FACTORS CAUSING LANGUAGE BARRIER Difference in understanding Difference in perception or reality Difference in values attitudes and opinions
HOW TO OVERCOME Start by listening others Clarify if there is confusion Stay calm and be positive
Emotional Barrier The emotional state may influence your capacity to make yourself understood and hamper your understanding of other Many times emotional barriers on your part or part of the person you are speaking which may inhibit your ability to communicate on an effective level.
HOW TO OVERCOME Removing yourself from the situation Motivation and commitment to change Practice expressing recognition
Gender Barrier Relationship respect workplace authority and education are common way men or women are pitted against each other The barrier arises because men and women have different ways of thinking and communication
FACTORS CAUSING GENDER BARRIER Fear and shy Environment Misunderstanding
HOW TO OVERCOME The process of bridging the gap in gender communication requires the grate deal of patience and understanding that only time and attention will teach
Organizational Barrier Organizational structure greatly affects the capability of the employees as far as the communication is concerned All the internal factors block the process of communication barriers. Some such factors have already been discussed like restrictive environments ,deceptive ,tactics communication network.
FACTORS CAUSING ORGANIZATIONAL BARRIER One way flow Organizational structure Rules and regulations Too many level in Organizational structure Status relationship
HOW TO OVERCOME Poor structure to the communication A distracting environment The use of the wrong medium to deliver the communication Improving interpersonal relations Judicious use of grapevine
DO FOR EFFECTIVE COMMUNICATION For Physical Barriers- Appropriate Seating Arrangement Ensure Visibility & Audibility Environmental Comfort Minimize Visual/Oral Distractions
For Semantic Barriers- Use of Simple Language Symbols & Charts Active Listening/ Constructive feedback
For Socio-Psychological Barriers- C alling Attention & Motivation Assistance & Sympathy For Cross Cultural Barriers- Understanding of Traditions & Customs Information of all Sides of Culture
For Organizational Barriers- Simple Organizational Structure Avoiding Information Overload Flexibility in Meeting Targets