Communication Network

1. COMMUNICATION
NETWORK

2. Definition
Communication Network is the regular pattern,
system or structure, designed or built up along
hierarchical or person to person relationship through
which information flows in an organization.
It has regularity in its pattern or structure
CN can be Formal and Informal

3. Advantages of Formal Communication
Mainstream of authority and accountability
Intimate relations
Authenticity of matter communicated
Uniformity of information

4. Disadvantages
Increased workload
Communication corporation
Dilation of the message
Red Tapism

5. Downward Communication
To give directions
To explain organizational policies
To motivate employees
To educate subordinates for performing a particular
job

6. Challenges
Distortion of message
Delays
Overloaded or under loaded
Bureaucratic Degeneration

7. Solutions or Prerequisites
Well Informed
Positive communication climate
Prevention of over concentration
Proper Channelisation
Adequate and clear messages

8. Upward Communication
To hold periodical meetings
Open door policy
Suggestion Boxes
Interviews
Informal gatherings

9. Challenges
Concealments
Delays and Distortions
By passing
Poor Listening

10. Solutions
Reward for constructive suggestion
Effective listening
Formal system for suggestions
Committees
Grievance Procedure
Social Gatherings

11. Lateral or Horizontal
Coordinating amongst various departments
Problem solving
Conflict resolution
Exchanging Information
Promoting social relations

12. Challenges
Rivalry amongst employees
Specialization
Physical Barriers
Lack of motivation

13. Advantages of Informal Communication
Speedy and spontaneous
Multidirectional
Catharsis
Social Relations
Supplementing
Circumventing

14. Challenges
Misleading
Distortions
Disastrous at times
No responsibility

15. Types of Informal
Single stand
Probability
Gossip
Cluster