Dr. Rajinder Kaur Kalra Professor and Head ( Retd .) Department of Extension Education Communication Skills and Personality Development
Meaning Communication skills allows you to understand and be understood by others. It includes a communicating ideas effectively to others, actively listening in conversation, speaking, observing, empathizing and giving and receiving critical feedback
Communication Skills Active listening Adapting your communication style to your audience Friendliness Confidence Giving and receiving feedback Volume and clarity Empathy Respect Understanding non verbal cues Responsiveness
Personality refers to an individual’s characteristics, style, behavior, mindset, attitude, his own unique way of perceiving things and seeing the world. Personality
Concept The way you behave with others reflects your personality. An individual with a pleasing personality is appreciated and respected by all . Genetic factors, family backgrounds, varied cultures, environment, current situations play an imperative role in shaping one’s personality.
Importance of Personality Development Personality development grooms an individual and helps him make a mark of his/her own R educing stress and conflicts H elps to develop a positive attitude in life Developing not only your outer but also inner self. Personality development helps an individual to inculcate positive qualities like punctuality, flexible attitude, willingness to learn, friendly nature, eagerness to help others
Role of Communication Skills Communication helps individuals to express themselves in the most convincing way . People with great communication skills tend to have a better and impressive personality Effective communication skills strengthen the bond among individuals
Conti…. Speak confidently so that the other person understands what you intend to communicate Take care of your body language Be very particular about the pronunciation of words be a good and patient listener
Tips to Develop Personality Think positive Dress Sensibly Smile a lot Be soft-spoken Leave your ego behind Avoid Backbiting Help others Confidence A Patient listener