Communication skills class -X

THIS IS ABOUT COMMUNICATION SKILLS IT CLASS 10

1. Communication S kills St. Jude’s Academy Topic-

2. Content Introduction on Communication Skills Methods of Communication Verbal Communication Non-Verbal Communication Visual Communication Communication Cycle Communication Barriers Effective Communication

3. Communication Skills Communication is a process which involves sharing of information, opinions, ideas and beliefs between two or more persons through a continuous activity of speaking, listening and understanding. Every communication involves (at least) one sender, a message and a recipient. This may sound simple, but communication is actually a very complex subject. The transmission of the message from sender to recipient can be affected by a huge range of things. These include our emotions, the cultural situation, the medium used to communicate, and even our location.

4. Methods of Communication Verbal Communication Non- Verbal Communication Visual Communication

5. Verbal Communication The Verbal Communication is the most popular means of sharing information or ideas. People use words to exchange their thoughts, feelings and ideas with other. The effectiveness of the verbal communication depends on the tone of the speaker, clarity of speech, volume, speed, body language and the quality of words used in the conversation. In the case of the verbal communication, the feedback is immediate since there are a simultaneous transmission and receipt of the message by the sender and receiver respectively.

6. Advantage of Verbal Communication It is quick in obtaining feedback once delivered. It saves time in communication. It is more reliable method of communication. It is an easy mode of communication in which you can exchange ideas by saying what you want and get a quick response. Disadvantages of Verbal Communication It has issues when communicating with distant people. It does not provide permanent record unless it is recorded with modern means of storage. This form of communication is not suitable for lengthy messages.  

7. Non-Verbal Communication Non-Verbal communication happens in the absence of any oral or composed words, it depends on different man- verbal prompts like body movements, gestures , facial expressions, symbols, images, signals, charts etc to express sentiments, attitudes or information.

8. Advantage of Non-Verbal Communication It conveys clear and precise meaning to the receiver. It is presentable through visual, audio-visual and silent means. It is helpful in communicating with illiterate people. Disadvantage of Non-Verbal Communication It can be confusing as no clear message is conveyed. In the absence of language this type of communication do no convey actual meaning of the message. Long conversation are not possible in Non-verbal communication.

9. Visual Communication Visual Communication is the most effective way of passing information as the human mind processes images very quickly. Therefore verbal communication can be made effective and more meaningful by using visual aids such as signs, graph, diagrams, film, posters, books, typography, screen-based media, charts.

10. Visual Communication

11. Communication Cycle Sender : the sender is the individual who wishes to communicate a message . Message : the message is the information the sender wishes the audience to receive and understand . Transmission and noise (channel) : The transmission of the message is the actual process of sending it. This could be done via various verbal and written communication channels, for e xample e-mail, letters, text, reports, face-to-face, telephone and video conferencing. Receiver : The receiver tries to interpret the message to decoding the words and symbols used.

12. Feedback: The receiver feedback their understanding of the message to the sender, to make sure that the message they received was the same message as the sender intended. This feedback can be verbal or non-verbal response, for example saying yes or nodding the head.

13. Communication Barriers Everything you need to know about the different barriers of communication. There are many communication barriers which tend to distort the messages that pass between sender and receiver. It leads to misunderstanding and conflict among the organizational members. Managers frequently cite that communication breakdown is one of their most important problems. However, communication problems are often symptoms of more deeply rooted problems. For example, poor planning may be the cause of uncertainty about the direction of the firm. Similarly, a poorly designed organization structure may not clearly communicate organizational relationships. Vague performance standards may leave managers uncertain about what is expected of them.

14. Types Of C ommunication Barriers Not Paying Attention Not Speaking With Confidence Not Behaving With Confidence Obstinacies Allegiances Love The Disgorger Insensitivity

15. Effective Communication Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, you need to also listen in a way that gains the full meaning of what’s being said and makes the other person feel heard and understood . Effective communication sounds like it should be instinctive. But all too often, when we try to communicate with others something goes astray. We say one thing, the other person hears something else, and misunderstandings, frustration, and conflicts ensue. This can cause problems in your home, school, and work relationships.

16. Characteristics of Effective Communication Clear Message Correct Message Complete Message Precise Message Reliability Consideration of the Recipient Sender’s Courtesy

17. Effective Communication Skills Observance Clarity and Brevity Listening and Understanding Emotional Intelligence Self-Efficacy Respectfulness Non-Verbal Communication Selection of the Right Medium Providing Feedback

18. THANK YOU