Communication Skills Week 01 Instructor: Muhammad Hussain Damsaz
Introduction to Communication Skills Definition the imparting or exchanging of information by speaking, writing, or using some other medium. "television is an effective means of communication 2. means of sending or receiving information, such as telephone lines or computers. "satellite communications"
3. Is the ways in which human beings communicate, including speech, gesture, telecommunication systems, publishing and broadcasting media, etc . 4. the act of transmitting. 5. a giving or exchanging of information, signals, or messages as by talk, gestures, or writing.
Communication Skills Definitions the ability to convey information and ideas effectively example He has good communication skills . 2. the ability to convey or share ideas and feelings effectively . "you'll need good communication skills and must be able to work well with others“.
Importance of Communication Skills Communication skills are a set of activities that ultimately make a quality public performance . Communication today is very important both in the business world and in private life . Successful communication helps us better understand people and situations. It helps us overcome diversities, build trust and respect, and create conditions for sharing creative ideas and solving problems .
In the business world, many employers believe that proper internal communications can significantly increase employees’productivity . Although communication itself seems simple, often when we try to establish communication with others or others with us, there is always a chance for a lack of understanding that can cause conflicts and frustrations in personal or professional life in relations with other people . By acquiring strong communication skills , you can better connect with your friends, colleagues, boss... all while improving communication in the workplace.
If you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills. Communication skills are needed to speak appropriately with a wide variety of people while maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group. Many of these are essential business skills that employers seek . Having the ability to listen carefully, speak clearly and put others at ease is valuable in any organization and can involve a wide range of skills:
Listening to others and showing interest in what they say Dealing with telephone conversations appropriately Encouraging interest and interaction from others in your team Expressing an opinion or asking a question clearly Being able to persuade others
Advantages Helps your career progression Allows you to speak concisely Builds better rapport with customers Enhances your professional image
Effective Communication leads to better understanding while miscommunication/ Bad communication leads to misunderstanding. Communication does not just relay on words (it does but not always) it also has other factors too. that includes your body language which includes your facial expression, gestures, pose, dress also communicates.
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Why Developing Strong Communication Skills Is the Key In this modern time we live in, we are receiving, sending and processing a large number of messages every day . But successful communication is far more than sharing information, it is also an understanding of the feelings behind this information . Successful communication can deepen relations in personal life or professional life. In personal life, they can help us understand better people and situations that happen on a daily basis . Developing communication skills can help us avoid conflicts, compromise and help in better decision making.
An overview of why communication skills are important