Community Pharmacy

Function of community pharmacy, Organization and structure of retail and wholesale drug store, Legal requirement for establishment, Maintenance of records

1. Community Pharmacy Dr. Subhash R. Yende Asst. Professor, Gurunanak College of Pharmacy, Nsagpur

2. Introduction Retail Pharmacy OR Retail drug store OR Medical store It is a healthcare facility (pharmacy, chain pharmacy, department) that emphasizes providing pharmaceutical services to a specific community. It involves a registered pharmacist posses either Diploma or Degree in Pharmacy and register under the clause ( i ), section (2) of Pharmacy Act, 1948, and he/she should present according to Rule 65 (15) of Drug and Cosmetic Act, 1945 2 Dr. Subhash R. Yende, GNCP, Nagpur

3. Functions of Community Pharmacy: Providing health information to patient and public Administration of pharmacy Store, dispensing and documentation of medicine Compounding of medicine Provide drug information and their action Handling of prescriptions Patient counseling Patient medication record Involve in National health programme Rational drug therapy 3 Dr. Subhash R. Yende, GNCP, Nagpur

4. Organization and Structure of retail and wholesale drug store Central Drug Standard Control Organization (CDSCO) : Headed by the Drugs Controller General (India) (DCGI) which discharges the functions allocated to Central Government by the Drugs and Cosmetics Act. State Drugs Control Organizations: The State Drugs Control Organization was set up in the state to implement the provisions of the Drugs and Cosmetics Act, 1940 and its subsequent amendments. Manufacturing  Wholesaler  Retailer  Consumer 4 Dr. Subhash R. Yende, GNCP, Nagpur

5. Design of drug store Site: Should be at the centre of the population to be served Ensure accessibility and convenience Equipped with adequate and free parking facility. Objective of ideal layout design: To attract a large number of customers To increase the sales of the store To reduce the selling expenses to the minimum To provide customer satisfaction Have adequate space for reserve stock, office and resting space 5 Dr. Subhash R. Yende, GNCP, Nagpur

6. To have proper entrance for the newly arrived goods To project a professional image and improve general appearance To minimize the movement of the customers in the premises of the pharmacy Should fulfill all the requirements in schedule N of the Drug and Cosmetic rule 1945. Minimum floor space required Wholesale drug store : 200sqft Retail drug store : 150sqft 6 Dr. Subhash R. Yende, GNCP, Nagpur

7. 7 Dr. Subhash R. Yende, GNCP, Nagpur

8. Types of a drug store: Traditional Drug Stores: Personal Service Drug Stores: 8 Dr. Subhash R. Yende, GNCP, Nagpur

9. Prescription Oriented Drug Store: Super Drug store: 9 Dr. Subhash R. Yende, GNCP, Nagpur

10. Legal requirements for the establishment of retail drug store: The Pharmacy Act 1984 Drug and Cosmetics Act, 1940 and Rules 1945 Forms of licenses: Retail sale or general licenses: Form 20- The license for the retail sale of drugs excludes which are mentioned in the Schedule C, C1 and X Form 21- For drugs specified in Schedule C and C1 and excluding X Form 20F –for drugs specified in schedule X 10 Dr. Subhash R. Yende, GNCP, Nagpur

11. Restricted license Form 20A – for drugs other than those specified in Schedule C, C1 and X Form 21A – for drug specified in Schedule C and C1 but not in X No license is granted for schedule X drugs in this category Wholesale Form 20 B- for drugs other than those specified in Schedule C, C1 and X Form 21 B - for drug specified in Schedule C and C1 but not in X Form 20 G - for drugs specified in schedule X 11 Dr. Subhash R. Yende, GNCP, Nagpur

12. Two type of licenses are granted for retail sale of drug General Licenses: Granted to person who have the premise for the business and a qualified person to supervise the sale of the drugs and do the compounding sand dispensing Restricted license : Granted to dealers or person who deal in sale of drugs, which do not require the service of qualified person License for wholesale of drug Conditions for grant of license 12 Dr. Subhash R. Yende, GNCP, Nagpur

13. Staff (personnel) Staff selection is an important aspect. Selection should be based on Job description, Job specification, Job recruitment based on test, interview etc Should be a register pharmacist, having minimum qualification 13 Dr. Subhash R. Yende, GNCP, Nagpur

14. Maintenance of records Legal records Patient records Financial records Legal records : Required by law regarding the acquisition and disposition of drugs. Pharmacy owner is responsible for maintenance of adequate and up to date records of drugs and poisons as per Drugs and cosmetics act 1940, Rules 1945 and the Poison Act 1919. Pharmacist should maintain record related to acquisition and disposition of certain drugs, poisonous and hazardous substances. Improper or incomplete maintained record may bring legal action or penalties 14 Dr. Subhash R. Yende, GNCP, Nagpur

15. Patient records : Regarding the patient utilization of the drugs. Patients drug history and amount of drugs taken by average patients. Source of information on insurance claims and income tax deduction of patients. Financial records : Regarding the past and present financial status Analyzing revenues and expenses, for making sound decision regarding future needs , inventory requirements, etc. For evaluation of past operations, planning of present activities, forecasting needs, and controlling the activities. Measuring return on investment. 15 Dr. Subhash R. Yende, GNCP, Nagpur

16. Reference AB Budhrani , R. Usman , M Sharma, P Kumar. Concise Course in Pharmacy Practice. S. Vikas and Company . HP Tipnis , N. Kotagale , B. Taksande , Community Pharmacy, second edition, Career Publications. https ://www.slideshare.net/iamkarthika/community-pharmacy-78949878 16 Dr. Subhash R. Yende, GNCP, Nagpur