Community pharmacy

community pharmacyy

1. Community Pharmacy First Year Faculty of Pharmacy Pharos University 2016-2017

2. Table of Content • Definition of Community Pharmacy • Advantages & Disadvantages • Skills • Future

3. Definition Community of a pharmacy can be found on high street, rural villages. It could be a chain drug store or independently pharmacy many are open 24 hours when other health care professionals are unavailable

4. •The role of community of pharmacy: 1) Dispense prescription written by doctors 2) Provide some primary healthcare services 3) Advise the patient with the right dosage of certain medicine 4) Help patient about having the medicine in right form

5. Advantages I’d say the main advantage of a community pharmacy is that customers can get more personal attention. Local pharmacists come to know their customers , and vice versa. The customers generally feel comfortable asking questions of a pharmacist they know and trust than one who is a stranger. A pharmacist may be more motivated to act in the best interest of the customer (as far as suggesting cheaper generic alternatives to expensive medications , giving tips about insurance claims, etc.) it that customer is a neighbor.

6. Disadvantages • Pressure to complete work quickly and efficiently • Need customers • Too much busy work, not enough time with patients • What people say about community pharmacist ?

7. Skills i ) Verbal Communication Skills: 1. Active Listening 2. Observation & Assessment

8. Questioning Technique The pharmacist not the patient is the one control the interaction by controlling the types of questions asked and the time allowed for response. 1) Don’t fire up a rapid sequence of YES/NO questions 2) At the beginning, ask open ended questions to allow patients to talk freely about their medications & concerns (e.g. what medications are you taking?). 3) Use minimal facilitators (e.g. yes, uh, what else?) 4) Provide non-verbal encouragement by smiling and nodding when appropriate. 5) Give the patient time to answer 6) Use directed & structured questions 7) Narrow the focus of the question along the conversation. 8) Discuss one topic at a time and avoid leading questions.

9. • Use appropriate language during the counseling session • Inform the patient of the dosage regimen • Discuss drug-drug, drug-food, drug disease interactions

10. Future Future pharmacy workforce: Pharmacy students about to enter the profession will have a huge influence on the way pharmacy is practiced in the future

11. Table 1: “Very certain” career destinations of the cohort in 10 years’ time Percentage Career Destination 22.8 Hospital 14.7 Community-large mutiple 13.6 In practice abroad 12.7 Community -own business 12.0 Undecided 8.7 Primary care

12. Women were significantly more likely to be very certain that they wanted a hospital pharmacy career, Conversely, men were significantly more likely to have very certain entrepreneurial career intentions that they would own their own community pharmacy. Another point to talk about is the career breaks and the following table describes it majorly

13. Table 2: Intended career breaks Women (%) Men (%) Career break 35.4 44.5 Travel abroad 18.8 21.6 Work abroad 8.4 16.5 Study 61.5 9.8 Start a family 4.5 17.1 None planned