COMPETENCY BASED QUESTIONS
1. Meenu's younger brother Sonu, is a curious learner. Meenu also keeps encouraging him to leam
and understand new things. To make him understand the components of communication, Meenta
told him the following :
UNIT I : Communication Skills
"Raja wanted to give birthday wishes to his sister in a Shimla hostel. So, he used his telephone,
dialled her number. When she picked the phone, he said, "Happy Birthday my dear sister!".
His sister was very happy and said, "Thank you so much".
Meenu asked Sonu to identify various components of communication from the above example. Pick
the best option from the choices given below.
(a) Sender : Raja ; Receiver : His sister ; Message : 'Happy Birthday'.
(b) Sender : Raja ; Receiver : His sister ; Message : "Happy Birthday' ;
Feedback : "Thank you so much"
(c) Sender : Raja ; Receiver: His sister ; Message : "Happy Birthday' ;
Feedback: "Thank you so much" ; Communication channel : Telephone
(d) Sender : Raja ; Receiver : His sister ; Message : 'Happy Birthday' ;
Feedback: "Thank you so much' ; Communication channel: Telephone ;
Encoding : Conversion of voice to telephone signal ;
Decoding: Conversion of telephone signal to voice.
2. Mitali has got a scholarship and is now studying in the Great school, which is a residential school.
She is missing her family as it is her brother's birthday and she is not home. However, she wants to
wish her brother through a self-composed poem, which he would cherish forever. Which of the
following is the best way to communicate poem to her brother, so that he is able to feel the love of
his sister everytime and it is stored with him for lifetime ?
(a) Through Oral communication -recite poem over phone
(b) Through Written communication write poem on a letter or email
(c) Through Visual communication -draw a picture/poster
(d) Any of these.
(a) Physical Barrier
3. The Great school has invited its old student Zoe, who has become a famous scientist, to the school
to encourage students about sciences. However, while addressing the school students, Zoe used
highly scientific terms and jargons and thus students could not get what exactly she wanted to say.
What type of communication barrier is this ?
(c) Linguístic Barrier
(b) Cultural Barrier
A.42
(d) Interpersonal Barrier
4. XYZ classes is a popular dance coaching institute. It runs various batches. Attendance of students is
marked, as 75% or more attendance is compulsory. One of its students, Ria, met with a smal
accident while going back home. Ria claimed insurance for this incident. The insurance compan1y
agent came to verity if Ria was present that day or not. However, no one at XYZ classes knew who
will interact with the insurance agent and in what form should this be communicated. What type of
commurnication barrier is this ?
(a) Linguistic Barrier
(c) Environmental Barrier
(b) Interpersonal Barrier
5. Reet attended a function organised in the 'President's House' representing her school. The
President said in his address to students, "The government has inaugurated 25 new world class
institutes all across India. The government has also launched about 100 different scholarship
schemes".
(d) Organisational Barrier
While sharing this with her teachers and friends, Reet paraphrased it as :
What did Reet actually do while paraphrasing ?
w25 new world class institutes have beern inaugurated by the government all across India.
About 100 different scholarship schemes have also been launched by the Government".
(a) Changed the voice from active to passive.
(b) Changed the voice from passive to active.
(c) Told the information in summary form.
(d) Changed the tense of the address.
(a) Bad stress
1 Sara could not prepare for her exams for many reasons such as first her grandfather passed away
and then she met with an accident. Now exams are very near and she is having symptoms like
aches, shallow breeathing, cold hands and feet. All the symptoms are because of
(c) Ailment
COMPETENCY BASED QUESTIONS
UNIT II:
Self-Management Skills
9 Mr. Verma is a responsible and dependable person. He, in partnership with his brother runs two
companies -one company that manufacturers products as per the demand and another company
which builds buildings, houses and apartments. While Mr. Verma takes care of the manufacturing
unit and his brother takes care of the real-estate unit. Recently his brother met with an accident and
Mr. Verma had to look after both the companies while taking care of his brother.
Since the deadlines for the buildings and the manufactured goods were near, Mr. Verma had to
work for 18-20 hours a day for some months. He is now overworked and feels the burnout. He now
feels no interest in work, feels stressed out all the time, lost appetite (eats very less), and does not
interact with others.
(a) Sleep for 10-12 hours a day
He is not physically ill, yet his family members took him to doctor and the doctor prescribed
something to lower cortisol levels. What could it be ?
(c) Shift to a new type of diet
(b) Good stress
(b) Take a vacation break ;go out and do not indulge in any work related activities ; just relax
and enjoy
(d) Any of these will work
(d) All of these
(a) Lack of sleep
3. Smriti likes to play adventure sports. She wants to try Rafting also, which she has never done
before. When she went for Rafting, she found that she was late and might miss the last Raft.
However, the instructor told that if 3 more people arrive then he'd allow the last Raft. Smriti felt
very anxious about if she'd able to raft or not. But luckily 3 more people arrived in time and they
went for Rafting. During Rafting Smriti felt very nervous when the rapids in water came. However,
the Rafting adventure ended on a good note.
(c) Irritability
Smriti went back and excitedly she called many friends to share about this experience. Whole night
she was talking to her friends and thus could not sleep. Next morning, she had to reach her school
where she was very iritable and could not focus in class because of her lack of sleep.
ldentify the Good stress examples from the above situation.
(e) Feeling anxious for Rafting
(b) Feeling nervous during rapids
(d) Lack of Focus
Oniti likes to play adventure sports. She wants to try Rafting also, which she has never done
before. When she went for Rafting, she found that she was late and might miss the last Raft.
However, the instructor told that if 3 more people arrive then he'd allow the last Raft. Smriti felt
very anxious about if she'd able to raft or not. But luckily 3 more people arrived in time and they
went for Rafting, During Rafting Smriti felt very nervous when the rapids in water came. However,
the Rafting adventure ended on
good note.
A.73
Smriti went back and excitedly she called many friends to share about this experience.
Whole right she was talking to her friends and thus could not sleep. Next morning, she had to reach her seh
where she was very irritable and could not focus in class because of her lack of sleep.
Identify the Bad stress exanmples from the above situation.
(a) Lack of sleep
(c) Irritability
(c) Feeling anxious for Rafting
5. Tyrah feels lethargic all day and gets tired very easily. These days she has been having low mood
mostly. Her mother decided to take her to a doctor. Surprisingly doctor did not prescribe any
medicines rather asked her to get up early and go for jogging every day, at least for 30 minutes
Tyrah began with this routine half-heartedly but she continued with the jogging for a month. By the
month end, she noticed that now she does not get tired easily and also she is always in good mood
Her stamina has also increased. But on her social media post, she thanked endorphins. What are
these endorphins ?
(a) It refers to increased stamina
() It refers to capacity of body to work
(c) It refers to a state of good mood
(d) It refers to body's feel-good chemicals that are released in brain after exercising
6. Tyrah after her experience with changed routine now promotes endorphins (feel-good chemicals released in brain) and keeps writing about it on social media. Which of the following activities will
help in releasing endorphins ?
(2) Deep sleep
(c) Deep breathing
(e) Running
(b) Feeling nervous during rapids
(d) Lack of Focus
(a) Eating healthy food
7. Pritha is a young girl. After seeing sportsmen of her state excel in sports, she also wants to take sports seriously. She eats healthy food, enjoys running, however, she does not have stamina to run long distances or for long hours.
(c) Low stamina
(b) Sports
Now she wants to participate in yearly Marathon run organised in her city.
(d) Jogging
Help her identify her strengths, which you think, are suitable for this.
(a) Eating healthy food
(c) Low stamina
() Meditation
(a) Practice running in the morning
(b) Enjoy running
8. Considering Pritha's case as discussed in the previous question, help her identify her weaknesses, which she needs to work upon in order to
participate in Marathon.
(d) Can not run for long hours
(6) Enjoy running
(d) Can not run for long hours
9. Pritha (as discussed in earlier questions) is seriously preparing for yearly 10 km Marathon. In order
to build her stamina and
performance, she wants to set some short term goals, which will help her
in attaining the overall goal of Marathon.
Which of the following goals has SMART characteristics, keeping in mind her final goal of
marathon ?
A.74
(0)
Complete
km of running in one go
() Try completing 3 km of running in 20-25 minutes
(à Complete 10 km of running in one go, taking one break in between
. Pitha is now training with a trainer to participate in Marathon of 10 km, She has to take care of her
Aiet, practice regularly. Which of the following will help her achieve the success ?
(a) She should keep practising regularly
(b She should properly organise her diet plan and running practices.
(e) She should properly organise diet plan, running practice and note down the time taken.
(a) She should properly organise diet plan ; carry out running practice as regulated ; ensure that
if the diet plan is as prescribed ; note down the time taken along with performance check.
11 Manui is a hardworking man. Along with his first job, he is also preparing for a competitive exam.
He has been studying for more than an hour, without any break. He needs to study for at least 2-3
more hours to complete the revision, but he is feeling distracted. His phone keeps buzzing with text
messages, and he's hungry. What would be the best thing for Manuj to do now?
(o) He should keep studying until he falls asleep.
(b) He should talk to his friend, eat a snack and keep studying all at the samne time.
(c) He should take a quick break, so he can get a snack and respond to his texts before he goes
back to studying
(a) He should stop studying and make plans to see his friends.
12. Riba has to submit the project report for two subjects by month end. To effectively manage time,
she just made a list of her tasks and estimated how much time they will take. What should she do
next ?
(a) She should take a break and eat a snack.
(0) She should organize her tasks alphabetically.
(c) She should cross off tasks that she doesn't want to do right away.
(a) She should prioritize her tasks, or put them in order of importance.
A.75
COMPETENCY BASED QUESTIONS
s.a has just started to work on computers. He is a fast learner and is quickly learning new hines. He volunteered tor typing house letters depicting the activities done by school houses. After
nleting all the letters, he realised that he has to place the school logo in each of the letters.
him ?
His teacher has made available the school logo in an image file. What is the best possible option for
UNIT III: Basic ICT Skills-l|
) Open the logo tile and create the same logo in cach of the files.
() He should open the logo tile ; select and copy the logo ; open the letter file and paste logo there : close both the tiles and repeat the process for each of the letters.
() He should open the logo file; select and copy the logo ; now open the letter files and place the copied logo in each of the open letter files. Once done, close all the files together.
(d) Any of the above.
, Ekaoa also created some images for the letters using an image editing software. During the
process, he also created some temporary files and some additional files, So he decided to delete
these. But while deleting files, he accidently deleted his letter files too. What should he do now ?
(a) Recreate the letter files once again.
(b) Multiple files cannot be deleted together, so his files are not deleted and are intact. He
should not worry.
(c) He can undelete the required files from the Recycle Bin.
(d) He needs to take his computer to an expert for this.
3. Omar is working on Linux in his college lab. He created lot of scripts and other files and saved
them in his home directory.
Another new student Zubin also worked on LinuX with his own id and password after Omar left.
Zubin was sitting on Omar's seat. Zubin also created many files and in the end deleted all his work.
Omar came and found out that Zubin has deleted all files in home directory.
to do now ?
Omar is really angry with Zubin thinking that Omar's files are deleted. What would you tell Omar
(a) Omar should take Zubin to the lab incharge and get him warned.
(b) Omar needs to recreate all files in his home directory.
(c) Omar can undelete the deleted files.
(a) Zubin deleted all the work from Zubin's home directory. Omar's home directory is intact
and all his files are there.
*AShu regularly uses his computer for his school assignments as well as for the files related to his
interests. He has lot of files stored in his computer. But one day the computer could not boot
Properly and upon booting it kept on rebooting. His seniors told him that it was a virus attack.
Arter a lot of efforts and help from his seniors, he was able to reboot the computer but all his work
1s lost. What could Ashu have done to prevent this ?
(a) Taking backups regularly
(0) Removing temporary files regularly
(e) Only (a) and (b)
A.113
(b) Getting antivirus installed
(d) Regular computer scanning
() All of these
A.155
Extreme
Heat
or
Cold
can
trigger
exhaustion
or
heat
stroke
or
conditions such as
(d) Gender Equality (0)
People
Justice
and
Strong
Institutions
(b) Reduced Inequalities wNo Poverty Wich
of
the
sustainable
development
goal
does
this
scenario
relate
to?
Creating
financial
hardship
will
contribute
to
reaching
the
goal
to
end
poverty.
medical expenditure for
individuals and
families.
Ensuring
(4)
Partnerships
for
goals
Clean
water
and
sanitation
(0)
Responsible
consumption,
and
production
(a)
Life
on
land
relate to ? lever.
He
called
it
the
Vacu-Flush.
Which
of
the
Sustainable
Development
Goal
does
this
scenario
dded
to
the
conventional
closet
that
creates
a
partial
vacuum
when
the
user
pushes
down
the
flush
docot/flhush to
reduce
the
consumption
of
water.
He
made
this
possible
(d)
Sustainable
cities
and
communities
clean
v
Responsible
consunmption,
and
production
(a)
Life
on
land
scenario
relate
to
?
1. With so
to use their
many people
to
make
bio-plastics.
TV-a lot of
cables
(made
of
plastic)
must
be
used.
Plastic
destroys
our
ecosystem,
yet
using
electricity
on
a
daily
basis
-whether
it
is
to
charge
their
cell
phones
or
UNIT
V:
Green
Skills
COMPETENCY BASED QUESTIONS
hypothermia
and
frostbite,
and
can
particularly older infants,
people,
people
who
work outdoors
and
those
who
are
chronically ill.
year,
extremely high
or
low
temperatures
cold waves. Every
affect the health
of
many
people,
the past
decades,
Impact
on
health.
Over
countries across the
world have experienced
many
heat
or
is
creating
unstable and
extreme
weather
patterns
that
4. Climate change
can have
a
detrimental
cardiovascular,
respiratory,
kidney
or
mental
diseases
make existing
worse.
access
to
essential
medicines
without
n
tne
region
and,
in
some
settings,
these
payments
can
lead
to
catastrophic
and
impoverishing
essential medicines.
Pharmaceuticals
are
the
main
contributor to
out-of-pocket
payments
for
health
inequalities
is
a
key
to
achieving
the
SDGs,
and
this
includes
adopting
policies
that
ensure
access
to
3.
Poor
socio-economic
conditions,
such
as
poverty,
contribute
to
health
inequalities.
Addressing
these
with
a
simple
mechanism
ca
toilets,
it
is
a
lot
of
water.
Rohit,
an
Indian embarked
on
a
project
to
redesign the water
hros
of
treated
fresh
water
down
our
toilets
every
day.
Since
40%
of
the
6
billion
people
on
earth
,
Water
availability
is
a
majr
environmental
problem
in
the
world.
We
continue
to
flush
billions
of
energy
Affordable and
Which
of
the
Sustainable
the main ingredient
Development Goal
does
this
modern technology, Elif
discovered
a
way
to
help
curb
out
plastic
problem.
She
used banana
peels
manufacturing
of
plastic
environment. The
is
not
exactly
eco-friendly.
With
a
little
help
from
produce
we
continue
to
it
as
it.
Indispensable
may
seem,
it
has
an
adverse
effect
on
the
(c)
Life
on
Land
(a)
Life
Below
Water
() Air Pollution
(b)Climate Action
Which
of
the
Sustainable
Development
Goal
does
this
scenario
relate
to
?
and
acute
respiratory
diseases,
including
asthma.
reduces
premature
deaths
and
diseases
from
stroke,
heart
disease,
lung
cancer,
and
both
chronie
responsible
for
the
premature
deaths
of
6.5
million
people
globally
every
year.
Better
air
qualih
5.
By
2030,
two-thirds
of
the
world's
population
is
expected
to
live
in
cities.
Given
this,
urban
hesla
Contaminated
Air
(ambient
and
household)
is
one
of
the
biggest
environmental
risks
to
heals
has
become
an
increasingly
critical
issue
and
very
important
to
the
global
health
agend
(d) (c)
Life
on
Land
(6 Climate Action (a)
Life
Below
Water
Which
of
the
Sustainable
Development
Goal
does
this
scenario
relate
to
?
Sustainable
Cities
and
Communities
’
Drive
considerately
)
Lower
the
speed,
just
a
bit
Don't
text,
tweet
or
snapchat
and
drive
Don't
drink
and
drive
following : from
road
traffic
accidents.
So
Target
is
to
halve
the
number
of
global
deaths
and
injuries
3
AND WELLBEING GO0D HEALTH
as
individual,
ensure
the
Good
health
and
Wellbeing
(Gert3}
development. Let
us
explore
what
our
actions
and
initiatives
should
be
towards
the
susau
Figure 3.1
innovations
eco
equity Social
N9SY
NOLONONNIS
decoupling efficiency &
ANOW
resource
EALT
QUALITY EDUCA TION
L
NO
POVERTY
SBLE
OPODÜHID
COSL
A
12
T
erships
17
FOR
THE
GO
ALS
PARTNERSHIPS
ACTION RATE
carbon
UNIT
V:
GREEN
SKILLS
Show
value
in
contributing
to
society
your family your
own
money
and
being
able
to
provide
yourself
and
Inspire
youth
by
showing
the
value
of
havinga
job,
earning
Provide
jobs,
trainee
spots
and
internships
8
ECONOMIC GROWTH DECENT WORK AND
Encourage
youth
to
work
and
get
an
education
For
this,
ensure
the
following
:
Ihe
target
is
to
substantially
reduce
the
proportion
of
youth
not
in
employment,
education
or
training.
Decent
Work
and
Economic
Growth
(Goal
8)
peoples
opinions
and
situations.
Be
helpful,
be
a
friend
and
take
vour
time
to
listen
to
you
>
Embrace
differences
and
learn
from
people
different
than
’
Don't
be
judgemental
to
differences
but
be
10
INEQUALITIES REDUCED
For
this,
ensure
the
following
:
aqe,
sex,
disability,
race,
etlhnicity,
origin,
religion
or
econ0mic
or
other
status.
The
target
is
to
Reduced
Inequalities
(Goal
10)
Use
reusable
cloth
bags
rather
than
plastic.
Use
refillable
water
bottles
and
coffee
cups.
Shop
second-hand
-
wherever
possible.
towards
no
poverty,
zero
hunger
and
reduced
inequalities.
By
donating
you
also
contribute
to
other
goals
aiming
Donate
what
you
don't
use
-
clothes,
books,
furniture,
food!
Recycle!
AND PRODUCTON CONS PION
RESPONSBLE
Buv
and
eat
seasonal
produce
from
local
growers.
producing plants. Eat
less
meat,
poultry
go
bad
-
also
your
take-awvay
food.
Ereeze
fresh
products
and
leftovers
if
you
don't
have
the
chance
to
A
Don't
"overbuy-
plan
meals
and
use
shopping
lists.
For
this,
ensure
the
tollowing
losses
along
production
and
Responsible
Consumption
and
Production
Sesson
3
OVERCOMING
SUSTAINABLE
CHALLENGES
A.151
open-minded
emp0ver and
promote
the
social,
economic
and
political
inclusion
of
all,
irrespective of
and
hsh.
Producing
meat
takes
a
lot
more
resources than
eat
them
before
they
supply chains,
including post-Barvest losses.
halve
The
target
is
to
lezels
per
capita global
food
waste
at the
retail
and
consumer
and reduce
food
(Goal
12)
IN
DEVELOPMENT
bring
a
lot
of
change.
you
can
reduce
the
use
of
plastic
in
daily
lives
and
this
alone
will
contribute
to
all
SDGs,
e.g.,
for
protecting
life
on
land
and
water,
You
can
carefully
study
each
SDG
and
find
yourself
how
you
can
providing scholarships. Help
the
needy
by
connecting
them
with
organisations.
Work
to
eliminate
gender
disparities
in
education.
4
EDUCATION QUALITY
"
Encourage
friends,
neighbours
and
people
to
study.
> Raise awareness. vocational
and
tertiary
education,
including
university.)
Secondary
education
along
with
equal
access
for
all
women
and
men
to
affordable
and
quality
te
The
target
is
to
ensure
that
all
girls
and
boys
complete
free,
equitable
and
quality
primary
A
Quality
Education
(Goal
4)
T R
electrical charging
A P
vehicles
Encourage
’
Implement
sustainable
transport
policy
>
create
new
clean
energy
solutions.
energy efficiency. Increase
the
awareness
of
energy
issues
and
to
improve
the
AFRORDAREIO
For
this,
ensure
the
following
:
energy etficiency.
The target is
Affordable
and
Clean
Energy
(Goal
7)
Develop alternate solutions)
means
Cut
down
the
water
use
with
alternate
water
conserving
Do
not
waste
water;
Raise
awareness
about
how
to
use
water
6
AND SANITAION CLEAN WATER
For
this,
ensure
the
following
:
Clean
Water
and
Sanilation
(Goal
6)
and
affordable
drinking
Target
A.152
i, INFORMATION TECHNOLO
stations.
>
Provide
supporting
infrastructure
such
as
cycling
lanes,
cycling,
public
transportation
or
electrical
to
ensure
universal
access
to
affordable, reliable
and
modern
energy
services
and
imyro
Save water
is
to
achieve
universal
and
equitable
access
to
safe
water
for
all.