COMPONENTS OF EMOTIONAL INTELLIGENCE .pptx

Emotional Intelligence

1. EMOTIONAL INTELLIGENCE Dr. Sonika G. Mishra Assistant Professor, Prerna College of Commerce RTM Nagpur University

2. Aristotle says, Anybody can become angry – that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way – that is not within everybody’s power and is not easy.

3. Emotional intelligence is the ability to perceive, express, understand and regulate emotions. Salovey and Mayer (1997) defined emotional intelligence as “the ability to perceive emotions, integrate emotions to facilitate thought, understand emotions and to regulate emotions to promote personal growth.” Goleman (1998) defined Emotional intelligence as ‘the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.”   Reuven Bar-on (1997) described EQ as “an array of personal, emotional and social abilities and skills that influence one’s ability to succeed in coping with environmental demands and pressures”.

4. Introduction Components of emotional intelligence Daniel Goleman (1995) suggests that emotional intelligence consists of five major components: 1.Knowing our own emotions. 2. Managing one’s emotions. 3. Motivating our emotions. 4.Recognizing the emotions of others and 5.Handling relationships.

5. Components of Emotional Intelligence Psychologist and author Daniel Goleman have suggested that there are  five components to emotional intelligence . Below are the  components of Emotional Intelligence : Self Awareness Self Management Social Skill Empathy Motivation Self Awareness Self awareness is a basic understanding of one’s own personality. It is one of the core qualities that disclose the capacity of the individual to make a self-reflection and monitor self. It also involves self observation of the various functions being carried out. As a person is self-reflective, aware of the feelings than taking good decisions in crucial times becomes uncomplicated. As a person begins to understand their own feelings, it enables us to make informed choices. Ultimately the person starts self-assessment of the job that is being executed, as a result, the person feels confident and never hesitates to change the direction in mid-journey. This helps them in taking quick decisions and acc public opinion. Self Management Self Management  is all about how a person manages emotions. It allows people to control their thoughts and feelings. Basically humans get distressed and disgusted when things are not going our way. But in such conditions are we still able to hold our nerves and remain adaptable, can we still stay focused and motivated. The ability to remain calm, self-motivated, showing flexibility is related to internal Self – Management. In the present world, we all are put to go through various states of disequilibrium that is a chance to display the self-management skills, a person who holds the ground and retain the equilibrium is a well-defined leader. Managing fear, anxiety, anger, distrust, and disappointment can be achieved if a person is a well self – managed. Social Skills Social Skills  refer to the management of relationships and building networks, which ultimately helps to communicate and interact with each other. It is a major personality trait required to be an outstanding leader. A person who possesses good social skills is always an inspiration for the workforce and can easily motivate the team during tough times. It helps in building rapport and building better bonds with the team members and various other organizations. It maintains a personal friendship amongst colleagues/work associates. A great leader with good social skills can always create enthusiasm and make missions get accomplished much accurately. How a leader makes the employees feel plays a vital role in the level of their work execution and commitment. Empathy Empathy makes us understand how other people are thinking and feeling. This is a great skill to understand very well sometimes one should get into someone else’s shoes. It makes us be aware of someone’s feelings and act accordingly. Empathy is a critical skill required to be an outstanding leader. An impeccable leader always has concerns that how the team members feel, always take care of the employees, always help them in critical situations, and always stand, come forward courageously during failures. One, who wants to lead the firm to the real path of success and growth, should give full freedom to the employees to show disagreement wherever it’s being felt. Disagreements and asking questions always made an organization strong and resilient. A mature leader tries to value the differences and learn from them, instead of eliminating them. Motivation Motivation is the willingness of an individual to do something. It drives an individual to the goals and targets indirectly. Motivation generated externally from others may stay for a very short period but inner and self-motivation makes you much enthusiastic towards the work and duties. It describes truly what we want and ultimately creates a focus to reach the destination. It helps in discarding various distractions in between the journey and keeps us moving forward. It makes a person strong and works magically to turn a failure into learning. As soon as a person understands the purpose and sense of meaning, work is providing; the person gets motivated, forgetting all the external odds and tries to approach the goals with utmost accuracy. Motivation keeps the person positive ever and as a leader passes a similar kind of vibes and energy towards his team members. That’s the reason motivation plays a key role in becoming a perfect leader. Advantages of Emotional Intelligence The insight which I tried to provide here, hopefully, would have made you understand the role played by  Emotional Intelligence  in crafting out an impeccable leader. In conclusion, I would like to disclose some of the  advantages of Emotional Intelligence . It would strengthen teamwork. It helps to deal with the conflicts within the organization. It enhances the effective execution of the duties assigned. It gives a competitive edge and makes people work for you. It provides you a distilled wisdom of theory and practical approaches. It ultimately makes a person much productive and successful.

6. Aristotle says, Anybody can become angry – that is easy, but to be angry with the right person and to the right degree and at the right time and for the right purpose, and in the right way – that is not within everybody’s power and is not easy.