Conflicts. clase de ingles..............

clases de ingles

1. UNIT II: Conflicts “ The aim of argument should not be the victory, but progress” (Joseph Joubert, essayist)

2. Track 53 What are the commonest causes of conflict at work? We actually surveyed this last year, and the findings are interesting. The key problem is inappropriate communication or no communication. So l would say, avoidance; so that managers are not dealing with their employees as effectively as they might. There's a lot of European legislation now around the areas of sex discrimination and unfair work practices, and this does lead to a lot of controversy in the workplace. l think other areas, um, are : clash of personalities , culture, different belief systems, and interestingly, um, I think a lot of employees feel that their workloads can be very oppressive.

3. Questions about the text: 1.How should a manager encourage to people he work with not having conflicts ? 2. Why is it difficult sometimes for people to be respected at work ? 3. Name the 3 most important potential sources of conflict at work for you ? 4. Name 3 less obvious sources of conflict

4. Nouns & Adjectives Patience Patient Calmness Calm Weakness Weak Flexibility Flexible Emotion Emotional Consistency Consistent Sympathy Sympathetic Formality Formal Enthusiasm Enthusiastic Creativity Creative