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8) Describe the influence of education on the Internet use of African Americans. What are the
marketing implications?
One recent estimate is that 81 percent of African American adults are online, which is only
slightly lower than the overall rate of 87 percent. Factors like education play a major role
(indeed education is a much larger determinant of Internet use than is ethnicity), with black
college graduates having some of the highest Internet usage.
The role of education and other demographics on Internet usage and the shrinking role of ethnicity
are discussed more in Chapter 15. Marketing to any segment with higher levels of education
(including African Americans) currently requires higher focus on Internet marketing options.
9) Describe the African American consumer groups found by the Yankelovich group.
New Middle Class (5 percent) – Younger (25-44), highest education and income (1 in 4 earns
$100k or more), most suburban, high tech use (55 hours a week internet), positive about
future, self-describe as Black, feel “Black slang” should be avoided.
Broadcast Blacks (17 percent) – Middle age (2 in 3 over 44), female, lowest income (71
percent under $25k), urban, single parent, lowest tech (4 percent online), confident,
independent, value education, self-describe as African American, feel “Black slang” should
be avoided, strongly support “Buying Black.”
Black is Better (11 percent) – Middle age (35-54), upper-middle income, urban, trend single
parent, confident and positive, self-identify as African American, strong emphasis on faith,
career, and family, prefer being around people of their own ethnicity, highest spenders on
clothing.
Black Onliners (7 percent) – Younger (18-34), male, middle/upper income, brand conscious,
place strongest importance on being around people of own ethnicity, most stressed about
work, family, academics, and straddling Black and White worlds, heaviest users of such
technology as blogs and IM.
Digital Networkers (7 percent) – Younger (teens and early twenties), school or early career
phase, unmarried, male, suburban, middle/upper income, heavy tech including social
networking and IM, less in touch with Black solidarity, less confident attitudes, less religious,
prefer to shop online.
Connected Black Teens (12 percent) – Teens living at home, over half raised by single parent,
embrace Black media, tech savvy, brand conscious and want brands popular with their
culture, music focused, positive life attitude, respect elders, not as focused on only interacting
with those of same ethnicity.
Boomer Blacks (6 percent) – Oldest segment (average age is 52), upper middle class, heavily
(90 percent) online, prefer Black advertising, religious, high mistrust in institutions and high
awareness of prejudice, prefer being around people of their own ethnicity, strongly support
“Buying Black.”
Faith Fulfills (10 percent) – Trend older (35 +) and female, parents, married, highly religious,
spend most time volunteering for religious and non-profit groups, upper middle class, have
positive attitude about future, don’t feel they have to hide their Blackness, use internet but not
tech forward.