consumer behaviour for shadow shiksha service

consumer behaviour to be put in 5 slides

1. PRESENTATION TITLE Lorem Ipsum Dolor 20XX

2. SECTION DIVIDER SLIDE Presentation Title 2 20XX Section Subtitle

3. Questions Who   bought   the   product/service?   Identify   everyone   who   played   a   role   in   the   decision   process.   What   role   did   they play   and   at what stage/s? Answers Presentation Title 3 20XX In summary, while I was the primary decision-maker, my colleague’s recommendation and the thorough evaluation of alternatives, combined with detailed information searches and positive online reviews from existing Shadow Shiksha users, significantly influenced my decision. Additionally, the support from the Shadow Shiksha customer team and encouragement from my family contributed to a positive and confident purchase experience.

4. Questions ·   What   problems   did   the   product/service   solve?   What   functions   would   it   facilitate?   What   attributes   seemed   important? Answers Presentation Title 4 20XX As a new ShadowShiksha customer using their special educator services for my autistic child, the platform addressed several key problems. It provided access to qualified special educators who were experienced in working with autistic children, ensuring my child received the expert support they needed ShadowShiksha facilitated crucial functions such as one-on-one tutoring, which ensured individualized attention for my child and identify areas needing more focus. The service also encouraged and supported active parental involvement, providing strategies and tips to help us assist our child at home. Important attributes included the qualifications and experience of the educators, the ability to customize learning plans, and the use of interactive and engaging methods to keep my child motivated. Convenient access to high-quality education from home was also a significant benefit, reducing stress and making the learning process more comfortable for my child.

5. Questions · Was it a first-time decision? A review of a previous decision? A careful decision? A casual decision? Was the amount of deliberation appropriate to the decision? Answers Presentation Title 5 20XX Certainly! As a new customer at Shadow Shiksha, I chose their service for my autistic child after thinking carefully about it. It was my first time seeking such support, so I wanted to make sure I was making the right decision for my child. After researching different options, I found Shadow Shiksha's approach to be the best fit, so I went ahead and signed up.

6. Questions What triggered the process? Was there an information search? How was search conducted? How much information was collected? What sources were used? When in the process was information collected? How many alternatives   were   considered?   Why   those?   How   was   the   final   choice   determined?   What   criteria   did   the   buyer   use   for   the   final buying decision? Answers Presentation Title 6 20XX As an existing customer of Shadow Shiksha, my decision-making process began when I realized my autistic child needed extra educational support. This prompted me to search online for specialized services. I found Shadow Shiksha through reviews and their website. During my search, I focused on understanding their approach and how they catered to autistic children. While Shadow Shiksha didn't provide teaching tools or a set curriculum, their emphasis on individualized learning and understanding of autism stood out to me. I considered a few alternatives but chose Shadow Shiksha because of their reputation for personalized support and understanding of autism. The decision was based on factors like their experienced staff and their ability to tailor their approach to my child's needs. Ultimately, I felt confident that Shadow Shiksha was the right choice to support my child's education.

7. Questions Where   did   the   consumer   buy?   Which   came   first   –   where   to   buy   or   what   to   buy? Answers Presentation Title 7 20XX As a new Shadow Shiksha customer, my first consideration was determining the most effective educational support for my autistic child. This decision of "what to buy" came before choosing where to buy it. After extensive research, I opted for Shadow Shiksha due to their reputation for tailored assistance and expertise in catering to autistic learners.

8. Questions What does the buyer feel about the product/service after use? Is s/he dis/satisfied? Why? Will the consumer buy the same product/service & from you if s/he needs it in future? Will s/he recommends the product/service and provider? Answers Presentation Title 8 20XX As a new customer of Shadow Shiksha and a parent to an autistic child, my feelings about the service after use are overwhelmingly positive. I am deeply satisfied with the personalized support and effective assistance provided to my child. Witnessing the progress my child has made in their learning and development journey fills me with gratitude. Given the remarkable experience and the significant impact on my child's education, I would undoubtedly choose Shadow Shiksha again in the future if the need arises. The level of trust and confidence I've gained in their ability to cater to my child's unique needs is unmatched. Furthermore, I wholeheartedly recommend Shadow Shiksha to other parents of autistic children. I've experienced firsthand the positive outcomes and the dedication of their staff. I believe they can make a real difference in the lives of other families facing similar challenges.

9. Questions What   relationship   does   the   consumer   have   with   your   brand   e.g.   trusted   friend,   casual   acquaintance,   stranger,   etc.? Answers Presentation Title 9 20XX As the owner of Shadow Shiksha, the relationship we have with our customers, especially parents of autistic children, is akin to that of a trusted partner. We understand the immense responsibility entrusted to us in supporting their child's education and development. Our aim is to cultivate a sense of trust and reliability, ensuring that parents feel confident in our ability to cater to their child's unique needs. Through our personalized approach and dedication to excellence, we strive to establish a strong bond with each family we serve. We see ourselves as more than just a service provider; we are a compassionate companion on their journey toward unlocking their child's full potential. Our commitment to delivering exceptional support and fostering positive outcomes for every child builds a deep sense of trust and loyalty between us and our customers.

10. Questions ·    What   learnings   from   this   interview   will   you   apply   to   improve   your   business   performance? Answers Presentation Title 10 20XX As the owner of Shadow Shiksha, I've taken valuable lessons from the feedback provided by our customers. One big takeaway is the importance of giving personalized support to each child. To make this happen, we'll work on tailoring our approach to better suit each child's needs. Another key point is building trust with parents. We'll focus on being transparent and keeping parents in the loop at every step, so they feel confident in our services. Lastly, hearing about the positive impact we've had on children's learning has inspired us to keep improving. We'll keep innovating our programs to ensure even better outcomes for our students. In short, the feedback has shown us where we can do better, and we're committed to making those improvements to provide the best support possible for children with autism and their families. . .

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13. THANK YOU! Shadow Shiksha 20XX