Consumer Rights in Bangladesh Empowering Consumers for a Fair Marketplace Course: Legal Environment of business
Welcome to my presentation
Name: Mst . Israt Jahan Meem Id: 221221024 Department: BBA Presentation On: Consumer Rights in Bangladesh
Definition of Consumer Rights: Consumer rights refer to the fundamental rights and privileges granted to individuals who purchase goods and services for personal use. Importance of Consumer Rights: Ensuring fair treatment, safety, and information for consumers.
Legal Framework: Overview of Consumer Rights Protection Act, 2009 in Bangladesh, The key legislation safeguarding consumer rights. Key Components of the Act, Provisions for fair trade practices, product safety, and redressal mechanisms.
Right to Safety Consumers have the right to expect that the goods and services they purchase are safe for use. Examples : Product quality standards, expiration date information, and safe packaging.
Right to Information Consumers have the right to be informed about the quality, quantity, potency, purity, and standard of goods or services. Examples: Clear product labeling, accurate advertising, and disclosure of terms and conditions.
Right to Choose Consumers have the right to choose from a variety of goods and services at competitive prices. Examples: Competition in the marketplace, freedom to select products or services.
Right to Redressal Consumers have the right to seek redressal against unfair trade practices or defective goods/services. Examples: Consumer courts, dispute resolution mechanisms.
Right to Consumer Education Consumers have the right to be educated about their rights and responsibilities. Examples : Awareness campaigns, educational programs.
Case Studies Showcase a few real-life examples of consumer rights violations and how they were addressed under the Consumer Rights Protection Act, 2009.
Conclusion Recap of Key Points Emphasize the importance of consumer rights in creating a fair and transparent marketplace. Call to Action "Know your rights, be an informed consumer, and contribute to a fair and just marketplace in Bangladesh."
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