Consumer Rights Project Guidelines.pdf

class 10

2. *
StudentsgainaninsightandPragmatic
UnderstandingoftheTheme.
Createawarenessinlearners.
Enablethemtounderstandandcorelateall
aspectsofselectedtopics.
Relatetheorywithpractice.
Relationofdifferentaspectswithlife.

3. 1.Theprojectworkwillbeof5marksineachofclassesIX&X.
2.Thetopicsforprojectworkhavebeenspecifiedinthe
guidelines.
3.However,thelistofprojectsisonlysuggestive.Teachersand
studentsthroughmutualdiscussioncandevisetheirown
projectssuitedtothesocial,culturalandeconomicconditions
andcommonenvironmentalissuesoftheirlocality.
4.InclassIX,studentswilldooneprojectsrelatedtoDisaster
Management.
5.InclassX,studentswilldoanyoneprojectfromConsumer
Awareness/SocialIssues/SustainableDevelopment.
Guidelines for Project Preparation

4. Preparation of Project:
Attheendofthestipulatedtermeachstudentwill
prepareandsubmither/hisprojectreport.Following
essentialsarerequiredtobefulfilledforitspreparation
andsubmission-
1.Thetotallengthoftheprojectreportwillnotbemore
than10-15writtenpagesoffoolscapsize(A-4size).
2.Theprojectreportwillbehandwrittenandcreditwillbe
awardedtooriginaldrawings,illustrationsandcreative
useofmaterials.
3.Thestudentsshouldcontinuouslydiscusswiththeteacher
andprepareadraftbeforefinalizingthereport.

5. 4.Theprojectreportwillbepresentedinaneatlybound
simplefolder.
5.Theprojectreportwillbedevelopedandpresentedin
thisorder
•Coverpageshowingprojecttitle,student
information,schoolandyear
•Listofcontentswithpagenumbers.
•Acknowledgements(acknowledgingtheinstitution,
officesandlibrariesvisitedandpersonswhohave
helped).
•ProjectOverview:Purpose,Aim,Methodologyand
experienceswhiledoingtheproject.

7. Acknowledgements
Igotachancetoprepareaprojecton“ConsumerRights”.
IthankmyPrincipal,MybelovedTeacherforassigningand
guidingtowardsthecompletionofsuchaBeautifulproject
tome.
Ienjoyedandlearntalotwhilecollectinginformation
regardingtheconsumerrights.
Ithankmygrandparentsandmyparentsastheymademe
wellacquaintedwiththeproductsofoldendays.
FinallyIwouldliketothankmyfriendswhohelpedduring
theproject.

8. ProjectOverView
i.Thestudentwillbeabletounderstandthe
importanceofConsumerRights.
ii.TheimportanceofConsumerInternational
iii.AwarenessaboutthedifferentConsumerRights
iv.Studentcangetinformationaboutthe
StandardizationSymbols.
v.AwarenessabouttheProgressofConsumer
Movements.

9. List of the content
WHO IS A CONSUMER?
HOW CONSUMERS ARE EXPLOITED
FACTORS CAUSING EXPLOITATION OF CONSUMERS
DUTIES OF CONSUMERS
CONSUMER MOVEMENT
NEED OF CONSUMER MOVEMENT
CONSUMER MOVEMENT IN INDIA
CONSUMER PROTECTION ACT, 1986
IMPORTANT DAYS
RIGHT TO BE HEARD
RIGHT TO INFORMATION
RIGHT TO CHOOSE
RIGHT TO SAFETY
RIGHT TO SEEK REDRESS AL
RIGHT TO CONSUMER EDUCATION
WHERE SHOULD CONSUMER GO TO GET JUSTICE

13. *
Sale of adulterated goods, i.e. addition of inferior substances to the product being sold.
Sale of sub-standard goods, i.e. sale of goods which do not confirm to the prescribed
quality standards,
Use of false weights and measures leading to losses.
Supply of defective goods.
Misleading advertisements, i.e. advertisements falsely claiming a product or service to
be superior quality, grade or standard.
High Price of Products
Duplicate Articles
Artificial scarcity and Hoarding
False and incomplete information

14. *
•
Buying quality product at a reasonable price. To check
the weights andmeasures before makingpurchases.
•
Reading the label carefully.
•
To procure the bill, cash received warranty, etc.
•
Shopping carefully and wisely
•
Understanding the terms of the sale
•
Reading and instructions given on the Pack
•
In case of fraud reporting to the concerned authority.

15. Role of Consumer in the market place
A consumeris the one who pays something to consume
goods and services produced. As such, consumersplay a
vital rolein the economic system of a nation.
The roleof a consumeris important in an economic
system because it is consumerswho demand goods and
services.

16. Consumer Movement
The Consumer Movementis an effort to promote consumer
protection through an organized social movementwhich is in
many places led by consumerorganizations.

17. ConsumerInternational
Consumers Internationalis the membership
organisationfor consumer groups around the world.
Founded on 1 April 1960, it has over 250 member
organisationsin 120 countries. Its head office is based
in London, England, with regional offices in Latin
America, Asia Pacific, Middle East and Africa.

18. *

19. Consumer
Rights
Right to be
heard
Right to
information
Right to
choose
Right to
safety
Right to
seek
Redressal
Right to
consumer
education

20. 1. Right to Choose
Consumer Rights

21. 2. Right to Safety

22. 3. Right to Information
3.Right to be Informed

23. 4. Right to be Heard

24. 5. Right to Redressal

25. 6. Right to Consumer Education

26. Standardization Symbols

27. The Consumer Protection Act is complicated, covers multiple jurisdictions, and
can change constantly. Despite all of this, by following the advice described in
this Research Guide, a lawyer or new attorney can understand the area.
The government act came into existence in 1986. It gives the user six
fundamental rights.
The primary goal is to ensure that consumers get their cash worth of goods /
service.
Consumers are allowed to protect products and services that are hazardous to
their lives and property from marketing cost fixes.
The right to obtain information on the quantity, consistency, purity, strength,
and quality of products and services is the rights of the customer.
It is also the consumer’s responsibility to purchase goods at fair prices.

28. Bibliography is an integral aspect of a project, as it declares the sources that
have been used to work on the given subject. In case of consumer awareness
the bibliography can be written as:
Websites:
Department of Consumer Affairs (Government of India)
National Action Plan For Consumer Awareness
Books:
Salient Features of Consumer Protection Act, 1986
A Practical Handbook For Consumers
Effective Use of Law

29. •Summaryandconclusionsbasedonfindings.
•Planningandactivitiestobedoneduringthe
project,ifanygivingacalendarofactivities.
•Bibliography:shouldhavetheTitle,pagesreferred,
author,publisher,yearofpublicationandifa
websitethenameofthewebsitewiththespecific
websitelinkwhichhasbeenused.
•Allthephotographsandsketchesshouldbelabelled
andacknowledged.
•Teacher’sevaluationreport

30. •TeacherswillinitialtheProjectReviewpage
•OncompletionoftheevaluationoftheProject,itwill
bepunchedinthecentersothatthereportcannotbe
reusedbutisavailableforreferenceonly.
•TheProjectreportwillbereturnedtothestudents
afterevaluation.Theschoolmaykeepfivereportseach
representingofdifferentlevelsfromClassIXandXfor
record.

31. Distribution of Marks :
Total Marks will be allocated over the different aspects of the
Project Work in the following manner:-
S.NO.
ASPECTS (Marks)
1Content accuracy and originality and Analysis2
2Presentation and creativity 2
( Initiative, cooperativeness, participation
and punctuality)
3Viva or written test for content assimilation1
Total marks for projects in Class IX/X must be for 5marks