CONTROLLING IN MANAGEMENT MASTER IN BUSINESS

MANAGEMENT 101

1. FUNDAMENTALS OF CONTROLLING

2. Controlling It is defined as the process of monitoring and evaluating organizational effectiveness and initiating the actions needed to maintain or improve effectiveness.

3. Importance of controlling in organizational success Achieving Goals Performance Evaluation Resource Optimization Enhancing Motivation Decision Making Ensuring Compliance Continuous Improvement

4. A Control Model Traditional control models suggest that  controlling  is a four-step process.

5. Variations in Control Systems Cybernetic and Noncybernetic Systems Time Perspectives (prior to, during or after)

6. Characteristics of Effective Control Systems Accuracy Timeliness Relevance Flexibility Integration Comprehensiveness Cost-effectiveness Understandability Responsiveness Ethical Compliance

7. The Impact of Control on Organizational Members Potential Positive Effects of Control Clarifies expectations Reduces ambiguity Provides feedback Facilitates goal setting Enhances satisfaction Enhances performance

8. The Impact of Control on Organizational Members Potential Negative Effects of Control Consumes resources Creates feelings of frustration and helplessness Creates red tape Creates inappropriate goals Fosters inappropriate behavior Decreases satisfaction Increases absenteeism Increases turnover Creates stress