CONTROLLING its function, purpose,actions

Full description about the managerial level of controlling

1. OBJECTIVES: 1.To measure performance in progress 2. To compare actual performance with standards 3.To find out any deviations or gap in performance 4.To devise and take corrective actions immediately

2. CONTROLLING IS A CONTINUOUS PROCESS CONTROLLING IS FORWARD LOOKING CONTROLLING IS A DYNAMIC PROCESS CONTROLLING IS EXERCISED AT ALL LEVELS CONTROLLING IS A COORDINATING ACTIVITY CONTROL IS RELATED TO PLANNING CONTROLLING IS AN ESSENCE FOR ACTION CONTROLLING IS A PREVENTIVE PROCESS CONTROLLING IS CONCERNING WITH INDIVIDUALS CONTROLLING IS AN END FUNCTION

3. 1. CONTROLLING IS A CONTINUOUS PROCESS controlling is an ongoing, never-ending process to ensure that everything is on the right course per the plan 2. CONTROLLING IS FORWARD LOOKING Focused on the outcome or future and not on the past except for appropriate corrective measures to avoid repeated mistakes 3. CONTROLLING IS A DYNAMIC PROCESS To carry out planned action plans effectively to adjust with short comings in the program

4. 4. CONTROLLING IS EXERCISED AT ALL LEVELS To ensure that all activities are carried out to achieve the 1objectives and action plan on time . 5 . CONTROLLING IS A COORDINATING ACTIVITY Here, numerous work-related activities are required to be integrated to ensure that everything occurs in accordance to the plan adopted to achieve goals 6. CONTROL IS RELATED TO PLANNING To achieve the goals/objectives

5. 7. CONTROL IS AN ESSENCE FOR ACTION To detect the defaults in any operation and to take appropriate actions immediately to correct those errors. Thus the immediate response is the essence of control. 8. CONTROLLING IS A PREVENTIVE PROCESS Immediate actions are taken to prevent and avoid future losses and shortcomings by guiding and verifying

6. 9. CONTROLLING IS CONCERNING WITH INDIVIDUALS Individual’s performance in various activities like execution of plans, material management, financial management, and soon to check shortcomings 10. CONTROLLING IS AN END FUNCTION Controlling judges the performance of all the operations carried out as well as compare the actual performance of the system with the standards/criteria laid down to find out any gap

7. IMPORTANCE OF CONTROLLING Ensuring Performance Forward Looking Maintains co-ordination Improves efficiency and effectiveness The basis for future action Facilitate decision making Maximizes contribution Source of motivation

8. PRINCIPLES OF EFFECTIVE CONTROL PRINCIPLE OF APPROPRIATENESS Control should be appropriate and must be designed according to the type of services and needs to serve the interests of the organization effectively 2. PRINCIPLE OF READINESS An active control system detects projected deviations before they occur and follow-up immediately without any delay 3. PRINCIPLE OF FORWARD LOOKING It suggests needful ongoing corrective actions to be followed to obtain the standards laid down

9. 4. PRINCIPLE OF EXCEPTIONS Principle of exception means that focusing priority on deviations that have more considerable significance in achieving laid down objectives than to that deviations/defective, which have importance 5. PRINCIPLE OF CLARITY Effective control system must have clear, specific control measures. The employees must be clear about the standards of performance. The controls must be well defined and should not leave any room for arguments for employees

10. 6. PRINCIPLE OF FLEXIBILITY The principle of flexibility in the control system means that the control plan must be so flexible that it can work during unforeseen circumstances and quickly adjust in any change in the environment 7. PRINCIPLE OF PROFITABILITY The principle of profitability states that designing control techniques and methods in such a way that should maximize output with minimum use of workforce, money, and material and time

11. 8. PRINCIPLE OF RECOGNITION The employees must accept control standards and be aware of the criteria of evaluating performance otherwise it will be difficult at the time of implementation 9. PRINCIPLE OF MOTIVATION Controls should motivate both employees and managers to improve performance in achieving organizational goals. 10. PRINCIPLE OF UNDERSTANDABILITY Principle of understandability applies to both managers and employees on various techniques of controlling, control tools and how to operate it and analyze the information gathered.

12. 11. PRINCIPLE OF OBJECTIVITY An active control system must validity, reliability, and objectivity so as to operate it easily 12. PRINCIPLE OF COMMUNICATION The controlling system must have proper and prompt flow of information. The seniors must communicate standards to the subordinates and there should be appropriate feedback and corrective actions

13. The controlling system is expensive and time consuming Difficulty in setting the standard Uncontrollable external factors Non cooperation from subordinates