Counseling techniques

1. Counseling Techniques Presented by Nair Rahul Krishnan

2. Counseling is a discussion of an emotional problem with an employee so that he can cope with the problem in a much better way. Counseling tries to improve the mental health of the employee . Counseling doesn’t mean just talking about a certain problem and finding a solution It’s a long and lengthy procedure What is counseling ?

3. In fast moving society an employee is facing several problems which is related with the job. Every management desires that their employees should not only physically fit but also mentally alert.

4. INTERNAL EXTERNAL Lack of Self confidence Change in attitude Insufficient changes Fear of Failure Lack of Motivation Lack of task Knowledge Excessive Stress or Tension Performance anxiety Distressing News or Events Lack of opportunity Confusing instructions Difficult work environment Personality Clash Task Overload Unclear work unit goals Responsibility without authority

5. “Counseling is a relationship between the counselor and counselee characterized by the trust and openness in one to one or in a small group relationship whereby the counselee is helped to work through his interpersonal and intrapersonal problems and crisis” Definition of B.J Prasantham

6. There are also three types of counseling—directive and participative, non-directive counseling . In directive counseling , the counselor identifies the problem and tells the person being counseled what to do about it. Participative counseling BOTH PARTIES PLAN HOW THE PROBLEM WILL BE ANALYSED & SOLVED

7. In non-directive counseling , the person being counseled identifies the problem and determines the solution with the help of the counselor. The counselor has to determine which of the two types, or some appropriate combination, to apply to each situation

8. Identify the problem . Counselor have to make sure that he/she really knows what the problem is. Advice guide him to the desired Analyze the forces influencing the behavior. Determine which of these forces you have control over and which of the forces the employee has control over. Determine the force which has to be modified, eliminated, or enforced. Counseling Techniques

9. Plan, coordinate, and organize the session & Determine the best time to conduct the session Clarified Thinking (in realistic &rational to solve the emotional problems) Counselor can write a plan for an action Allot a session at least for 30 minutes Remove all the distractions (Phone , Visitors, etc) Set a date for follow up .

10. Communication Communication gap should not take place. Ask the employee how you ,the supervisors , can assistance . State the consequences for not correcting Be clear about the reasons and define your goals. Give the employee notice and time. Remove the physical barriers (Don’t sit behind the desk)

11. Write out what the plan what you are going to say and rehearse Plan to take documents and develop a record of corrective action. During the session, determine what the employee believes causes the counter productive behavior and what will be required to change it.

12. Provide a support or resources when appropriate. Using all the facts, make a decision and/or a plan of action to correct the problem. If more counseling is needed, set a firm date and time for the next session.

13. Counseling is a way of working with people who have reached a crisis in their lives. This can take in many forms either relationship difficulties , lack of self esteem, mental health problems etc. Counseling is a way to help you find your own way to lead a more satisfying and fulfilling life conclusion

14. Thank you