Counselling in Human Resource Management

Counselling

1. C OUNSELLING

2. MODULE 1 : COUNSELLING Meaning Definition Cha r ac t eri s tics Goals of counselling Elements of counselling

3. COUNSELLING : Meaning C – caring, Committed , confidentiality O- Open mind U – Understands the person and his problems N – Neutral and objective, non- judgmental S- Systematic , Service oriented , sincere E – Empathise, expect no reward/ return L – Listens with interest L – Loyal to the client’s welfare O – Obliging , optimistic R – Resourceful and reaches out to do the best to the client , respects the clients unconditionally

4. COUNSELLING : Meaning Counseling is the process of helping a person with a problem Sort out what's happening and how they feel about it, Look at their options

5. Choose a course of action that fits their values, resources and lifestyles (not yours), Implement their decisions, and Evaluate the practical and emotional results. COUNSELLING : Meaning

6. Is about normal, help i ng fu n cti o nal people handle the usual p r obl e ms, oppor t uniti e s and choices that come up in any life. COUNSELLING : Meaning

7. Primarily provide with a safe time and place in which to figure out their own situation, and Se c on d ari l y b y sha r ing our specialized knowledge and resources with them when asked. COUNSELLING : Meaning

8. Few examples of reasons we might want to see a counselor Thoughts "She/he "She/he isn't making any won't listen" sense" "Everyone's out to get me" "If only they knew what I was really like, ..." Feelings Con s t a n t anger Stressed out Feeling blamed Constant ti r edn e ss Not getting Behaviour your voice or opinion heard Allowing yourself to be bullied Shouting, slamming doors, throwing things Shutting yourself away from other people Explo r e/ Clarify "I don't know what to do about my Feeling confused about a situation or My life lacks direction P e r sonal worries

9. What is Counselling? Counselling is the opportunity to talk with a professionally trained counsellor who can offer support, advice and new perspectives on your issues. The main steps in the counselling process are: To help clarify the problem To identify options open to you in the situation To work out what you hope to achieve Identify ways to achieve this goal Provide support and advice as you work towards your goal.

10. Counselling is defined as ‘ the service of helping people to adjust to or deal with personal b y enablin g them to f o r them s elve s the problems discover solutio n to the probl e ms while receiving attention f r o m a (Chambers c oun s el l o r . ’ Dictionary) COUNSELLING : Definition

11. C OUNSELLIN G : D e fini t ion Counselling is an interactive process characterized by a unique relationship between counselor and client that leads to change in the client in one or more of the following areas: Behaviour ( overt changes in the ways clients act, their coping skills, decision making skills, and / or relationship skills) Beliefs and values ( Ways of thinking about self , others, and the world) or emotional concerns relating to these perceptions Level of emotional distress ( uncomfortable feelings or reactivity to environmental stress.)

12. COUNSELLING : Definition Counseling is a learning oriented process , carried on a simple one to one social environment , in which the counselor professionally competent in psychological skills and knowledge seeks to assist the Client by methods appropriate to the latter’s needs and within the context of the total personal programme, to learn how to put such understanding into effect in relation to more clearly perceived and realistically defined goals to the end that the client may become a happier and more productive member of the society.

13. Assi s t a n ce to p r o vided i m p r ov e social, and psychological, emotional, intellectual, personal d e v elo p me n ts On e t o o n e , o n e to many g r o u p . o r o n e to (e . g. F a m i ly c o unsel i n g a n d g r o u p counseling.) COUNSELLING : Characteristics

14. C OUNSELLIN G : Cha r ac t eri s tics It is through a helping relationship between the counselor and the counselee It is through the professional conversation and series of problem solving interviews A process that leads action on the part of the counselee

15. Goals are the expected results and objectives from the counseling process Allow the person to ventilate his feelings in a safe and accepting atmosphere. Help the counselee to place his problem in the context of reality without his emotions getting in the way. Enable the individual to chose among possible options the one which seems good for him/her. Goals of COUNSELLING

16. To make the individual fully functioning and productive individual To solve the immediate problems and concerns to recapitulate the real existence of the client To fulfill the potentials of the individual. Goals of COUNSELLING

17. Goals of COUNSELLING Counselor’s goals: unde r st anding the beh a vio r , motivation, feeling.. Counselee’s goals: r eli e f f r o m t ensio n , solvin g a problem, taking a decision.

18. The goals will give a sense of direction needed for a useful evaluation and monitoring of the process. Immediate goals or Short-term goals -- counselee’s problems. Long-term goals --purpose in general counselor’s goals. Process goals --for the counselor counselee relationship. Goals of COUNSELLING

19. Goals of COUNSELLING Achie v e m e n t o f positi v e m e nt al h eal th . - S el f a c tual i sin g - self realizing-fully functioning. Resolution of problems. Improving personal effectiveness. To aid the change process Improvising decision-making. Preventing the further occurrences of issues Behavior modification.

20. Elements of COUNSELLING Empathetic relationship Adherence to the clients problems Existence of an atmosphere of mutual trust and confidence Clearly defined goals and objectives Well maintained rapport