cross cultural management : Risks and Challenges / Strategies.pptx
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10 slides
Jan 30, 2024
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About This Presentation
https://youtu.be/kTWRx-_5Uo4
Watch video tutorial for complete explanation in Hindi / Urdu.
The PowerPoint slides explain the concepts, implementation strategies, risks & challenges, and benefits of cross-cultural management.
Size: 302.7 KB
Language: en
Added: Jan 30, 2024
Slides: 10 pages
Slide Content
Cross Cultural Management Meaning, Need, Challenges, Strategies, Benefits
Cross-cultural management is the application of management principles and practices in a context where individuals and groups from different cultural backgrounds interact . This involves understanding cultural values, customs, beliefs, and communication styles to establish trust, build bridges, and optimize collaborative efforts. Cross-Cultural Management Cross-cultural management is the act of employing, leading, and supporting individuals from different backgrounds. Race Values Religion Language
Need for Cross-Cultural Management To Meet G lobalized Business C hallenges For Improved Collaboration and minimizing conflict Harnessing and Retaining Diverse Talent To Build Competitive Advantage Improves Performance and Productivity Wider Customer Reach
Cross-Cultural Management Example Alibaba’s blended company culture Alibaba is a multinational company which operates globally and exports to more than 240 countries. The blended management approach encouraged innovation in the company and allowed Alibaba to excel around the world. Andrew Teoh, a former company executive explains , “Alibaba is not like a Chinese company, it’s a blend of the good parts of East and West.” The Coca-Cola Company’s distribution strategy in African countries
Challenges in Cross-Cultural Management Miscommunication and Misunderstandings: Language barriers Non-verbal cues Different communication styles Stereotypes and Biases: Ethnocentrism Unconscious bias Decision-Making Differences: Individualism vs. collectivism Power distance Risk tolerance
Legal and ethical implications of discriminatory practices. Risks in Cross-Cultural Management Loss of productivity due to friction and conflict. Missed opportunities due to cultural misunderstandings. Damage to brand reputation due to cultural insensitivity.
Build Trust and Relationships: Strategies for Effective Cross-Cultural Management Develop Cultural Awareness: Embrace Open Communication: Promote Cultural Sensitivity: Adapt Management Practices: Invest in training and resources to educate yourself and your team about different cultures Encourage active listening, clear communication, and the asking of questions to clarify understanding. Foster an inclusive environment that respects and values diversity. Be flexible and adapt your management style to suit the cultural context. Invest in building genuine relationships and trust with individuals from different cultures.
Strategies for Effective Cross-Cultural Management Offer equal employment opportunities Address cross-cultural conflicts Invest in team-building activities Watch For Unconscious Bias Resolve Conflicts Immediately
Benefits of Effective Cross-Cultural Management Improved communication Enhancing Innovation & creativity Improving productivity Global business success Employee Engagement Customer satisfaction Better Reputation Improved collaboration Cultural training & awareness
For video lecture of this ppt, go on the below mentioned link ( Also mentioned in ppt description) https://youtu.be/kTWRx-_5Uo4