Customer Presentation HPE Managed Services - Nutanix-a00137716enw.pptx

HPE Corporative Presentation

1. HPE Managed Services for Nutanix CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY

2. Note to Presenters CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY These PPT slides are for HPE and Partner seller use only, as they have: The disclosure label Confidential | Authorized HPE Partner Use Only Speaker notes and intent statements on every slide Customers should only see PPT files of presentations that do not have disclosure labels or speaker notes. We have created the PPT version of this presentation and published it to Seismic as “without speaker notes” ready for you to share and send. Or, you may customize this presentation, then remove all disclosure labels, save it as a PDF, and share it with customers. It is important to share a PDF version of the presentation to ensure all fonts properly display. Note that each slide has an intent statement and speaker notes to help you deliver the best presentation. Add your name to the title slide. Please delete this slide before presenting. This presentation is intended to provide an overview of the specific Managed Services Offer/Solution Only The “HPE Managed Services Customer Presentation” located Managed Services Brief Case Customer Presentation should be presented to the customer before this presentation is used 2

3. Confidential Disclosure Agreement CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY The information contained in this presentation is proprietary to Hewlett Packard Enterprise and is offered in confidence, subject to the terms and conditions of a binding Confidential Disclosure Agreement (CDA) HPE requires customers and partners to have signed a CDA in order to view this training The information contained in this training is HPE confidential This presentation is NOT to be used as a ‘leave behind’ for customers and information may only be shared verbally with HPE external customers under NDA This presentation may be shared with Partners under NDA in hard-copy or electronic format for internal training purposes only Do not remove any classification labels, warnings or disclaimers on any slide or modify this presentation to change the classification level Do not remove this slide from the presentation HPE does not warrant or represent that it will introduce any product to which the information relates The information contained herein is subject to change without notice HPE makes no warranties regarding the accuracy of this information The only warranties for HPE products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HPE shall not be liable for technical or editorial errors or omissions contained herein Strict adherence to the HPE Standards of Business Conduct regarding this classification level is critical 3

4. CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY 4 HPE GreenLake with Nutanix: one platform. Any App. As a service Cloud Native Apps Analytics / ML Databases IoT Edge Dev & Test EUC ROBO Enterprise Apps NUTANIX Cloud Platform Unified Storage DB Automation & Services Desktop Services Hybrid Cloud Infrastructure Container Services | Network Security | Disaster Recovery AHV Hypervisor | Virtual Networks | Scale-out HCI Storage HPE GreenLake Private Cloud HPE DX Platform Cloud Management Application Automation | Governance | Self-Service Infrastructure | AI-Powered Operations Unified control plane — Unified APIs — Security — Lifecycle management

5. Networking Compute Storage Workload Application Cloud Edge locations Public clouds Private data center Colocation facilities Monitor Advise & Optimize Administer Operate Secure Remote A unique combination of people, process, and platform HPE Managed Services CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY 5

6. CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY 6 HPE MANAGED Services For Nutanix Infrastructure Operating System Virtualization Virtual Machine / OS HPE Infrastructure AHV or ESXi Prism Resource Monitoring (involved platform software) Infrastructure and Network Monitoring Alert Mgt Support ticket Mgt AHV & ESXi Control Plane Support Mgt. AOS Updates/Patches Infrastructure Firmware Updates/Patches Hypervisor/ Mgmt Stack Version Update and Upgrades Nodes/Environment Management Managed Virtual Machine – Linux or Windows; up to OS level Calm, ERA (& database) configuration & management Monitor Operation Admin Add-Ons Secure Remote Mgt Managed Infrastructure Coverage HPE MS Extended Services Coverage Managed Platform Coverage On Prem/Hybrid Cloud Solution Stack Managed Infrastructure Managed Platform Extended IaaS Offer PaaS Offers Extended Offers Add-Ons Managed Database (Nutanix ERA, File, Object) Managed Security (SIEM and/or Vulnerability/Compliance Mgt) VDIaaS (VMWare/Citrix) - Up to VDI Platform Control Plane) Managed Backup and Data Protection Customized aaS Experience AOS Optional Services Core Services HPE Responsibility Customer Responsibility Automation & Orchestration VDI control plane/broker & user support Database Application Mgmt Stack Prism Pro

7. HPE Managed Services Responsibility Model Shared Responsibility between HPE & Customer Infrastructure Management Compute Block Storage Network Nutanix Prism VM / Guest OS / Image Applications, Application Identity & Access Management Customer Data Monitoring infrastructure Patches and upgrade Configuration management Maintenance activities Capacity management ITSM process and tools Customer Managed, HPE option available HPE Managed Nutanix AHV ERA Calm Files/Objects Flow VDI CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY 7

8. Management activities for nutanix environments Monitor Operate Administer Advise and Optimize IT Service Management Activities 24x7 Monitoring Generate Alerts on breach of threshold Escalation of urgent requests Triage issues Event Management Remediation based on listed resolution or Standard Operating Procedure Service request management First Step Incident management Access management Change management Business critical issue troubleshooting and resolution In-depth Incident management Problem management Performance and capacity management Configuration management HW and SW Collaboration Vendor co-ordination Continual Service Improvement Performance Optimization Expert level guidance Nutanix Management Activities Monitor cluster health, e.g. Cluster status Storage volumes Object store worker VMs Capacity alerts Cluster performance Blocked / allowed traffic flows Database VMs IP pools Check log files on critical incidents Check, add or remove licenses Add, remove, change user and roles Create, modify, delete quota policies Quarantine / un-quarantine VMs Update Flow configuration – user admin, service groups, policies Restart ERA VM Provision databases, clean up log files, trace files Support log collection Node management Scale out clusters Storage pool and container configuration / management Replication management Upgrade Nutanix component versions (Calm, Flow, …) Database patching Restore database backup Address performance issues DR drill assistance Tune and optimize configuration for application needs Performance tuning based on recommendation CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY 8

9. CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY 9 SERVICE DELIVERABLES for nutanix Service Deliverables HPE Managed Services 24x7 Service Desk ✓ Service Design, Transition, and Implementation Services ✓ Secure connectivity and management ✓ Proactive monitoring ✓ Systems Operation and Administration Services ✓ Incident resolution and collaboration with Nutanix ✓ Lifecycle updates and management     ✓ Capacity management ✓ Configuration management ✓ Operational reports ✓ Service relationship management ✓

10. Thank you CONFIDENTIAL | AUTHORIZED HPE PARTNER USE ONLY a00137716enw